Troubleshooting And Tips; Server Switches Itself Off; Screen Remains Blank - Fujitsu PRIMERGY BX920 S2 Operating Manual

8

Troubleshooting and tips

V
CAUTION!
Follow the safety instructions in the "Safety notes and other important
information" manual and in chapter
If a fault occurs, attempt to resolve it using the measures described:
– in this chapter,
– in the documentation for the connected devices,
– in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê Make a list of the steps performed and the circumstances that led to the fault.
Also make a list of any error messages that were displayed.
Ê Switch off the server.
Ê Contact our customer service team.
8.1

Server switches itself off

Server Management has detected an error
Ê Check the Event Log of the management blade or – if ServerView
Operations Manager is installed – its error list or the ErrorLog file, and
attempt to eliminate the error.
8.2

Screen remains blank

Monitor is switched off
Ê Switch on your monitor.
1
In the case of a monitor connected locally via the Y cable, see
page 36.
BX920 S2
"Important notes" on page
1
Operating Manual
19.
"Connecting devices" on
83