How Do I Get Technical Support - Raymarine Ray240 User Manual

81219_4.book Page 54 Tuesday, June 27, 2006 1:07 PM
54
Problem
Radio will not power
up
DSC functions are
not working
Position data not
shown

4.4 How do I get technical support?

To get Technical Support
Complete product information and interactive help is available at:
North and South America
Raymarine Technical Support
1-800-539-5539
or
+1 603-881-5200
Product Repair and Service
Raymarine Product Repair Center
21 Manchester Street,
Merrimack,
NH 03054-4801
USA
Help us to help you
To allow us to respond to your needs faster, please quote the Equipment type,
Model number and Serial number when requesting service
Possible cause
(a) Loose wiring connection
(b) 10 amp Fuse has blown
MMSI number not entered
Information not being
received from GPS
www.raymarine.com
Europe, Middle East, Africa
and Australasia
Raymarine Technical Support
+44 (0) 23 9271 4713
Product Repair and Service
Raymarine plc
Anchorage Park
Portsmouth
PO3 5TD
England
Suggested action
(a) Check all connections
(b) Check 10 amp fuse and replace
if necessary.
Check MMSI number has been
entered correctly
Check GPS is switched on and
connected to the radio.
Check units are interfaced correctly.