Avaya 6120 User Manual
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Avaya 6120 User Manual

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Avaya 6120 and 6140 WLAN
Handset User Guide
Avaya Communication Server 1000
Document Status: Standard
Document Version: 05.01
Part Code: NN43150-100
Date: November 2010

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Summary of Contents for Avaya 6120

  • Page 1 Avaya 6120 and 6140 WLAN Handset User Guide Avaya Communication Server 1000 Document Status: Standard Document Version: 05.01 Part Code: NN43150-100 Date: November 2010...
  • Page 2 Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc.

  • Page 3: Table Of Contents

    Soft key labels ..................28 Cleaning your handset Care of your handset Basic handset operation Powering on and off the Avaya 6120 and 6140 WLAN Handset.... 31 Locking the keypad................31 Unlocking the keypad ................31 Making an internal call ................ 31 Making an external call ...............
  • Page 4 Contents Redialing a number ................32 Answering a call.................. 32 Answering a call on a second line............33 Muting the microphone ................ 33 Placing a call on hold................34 Resuming a held call ................34 Hanging up..................34 Adjusting the speaker volume ............... 34 Changing the ring volume ..............
  • Page 5 Contents Locking the Keypad ................50 Selecting a Language................50 Selecting Ring Options................. 51 Selecting Phone Options ..............56 Viewing system information..............61 Entering Extension number ..............63 Setting up Push-to-talk................63 Call features Making calls Use Autodial ..................69 Activate Ring Again................
  • Page 6 Contents Talk with more than one person Use Call Join ..................87 Set up a conference call ............... 87 Use Conferee Selectable Display ............88 Use Group Call ................... 89 Work without interruption Activate Make Set Busy ................ 93 Call Deflect..................93 Other call features Use Call Page Connect to make an announcement .........
  • Page 7 Contents Cleaning the Desktop Charger............111 Dual Charger Using the Dual Charger ..............114 Cleaning the Dual Charger..............114 Quad Charger Using the Quad Charger..............116 Cleaning the Quad Charger ............... 117 Terms you should know...
  • Page 8 Contents Draft 0.01...

  • Page 9: Revision History

    Revision history Revision history November 2010 Standard 05.01. This document is up-issued to support Avaya rebranding changes. June 2010 Standard 04.01. This document is up-issued to support Avaya Communication Server 1000 Release 7.0. May 2009 Standard 03.01. This document is up-issued to support Communication Server 1000 Release 6.0.
  • Page 10 Revision history...

  • Page 11: Regulatory And Safety Information

    Privacy of communications may not be ensured when using this telephone. Certification Number IC: 2128B-702X, 2128B-703X WARNING Changes or modifications to this equipment not approved by Avaya can cause this equipment to not comply with Part 15 of the FCC rules and void the user's authority to operate this equipment.

  • Page 12: Charger Information

    Charger information Charger models Avaya 6100 Series WLAN Handsets Chargers (Single, Dual-slot and Quad-slot Charger models). This equipment has been tested and complies with the limits for a Class A digital device, pursuant to Part 15 of FCC rules.

  • Page 13: Operational Warnings

    CAUTION Loud noise environment: The Avaya 6120 and 6140 WLAN Handset are designed to produce optimal voice quality. However, when used in extremely loud noise...

  • Page 14: Electromagnetic Interference And Compatibility

    Regulatory and safety information engine. Areas with potentially explosive atmospheres are often but not always posted. Batteries: All batteries can cause property damage and/or bodily injury, such as burns, if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
  • Page 15 Handset operation body-worn position: To maintain compliance with RF energy exposure guidelines, if you wear a handset on your body when transmitting, always use the handset with a Avaya-supplied accessory as described in the user guide for this handset. Avaya supplies belt clips, holsters, and lanyards for body-worn opera- tion.

  • Page 16: International Certifications

    Regulatory and safety information International certifications The table below shows the international certifications applicable to the Avaya 6120 and 6140 WLAN Handset.

  • Page 17: Specific Absorption Rate (Sar) Information

    Regulatory and safety information Specific Absorption Rate (SAR) information Your Avaya 6120 and 6140 WLAN Handsets is a low-power radio transmitter and receiver. When it is on, it receives and also sends radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless telephones.
  • Page 18 Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/. The only authorized headsets that may be utilized with the Avaya 6120 or 6140 WLAN Handset are those obtainable from Avaya or its reseller partners.
  • Page 19 Regulatory and safety information...
  • Page 20 Regulatory and safety information...

  • Page 21: Your Avaya 6120 And 6140 Wlan Handset

    Your Avaya 6120 and 6140 WLAN Handset Your Avaya 6120 and 6140 WLAN Handset This section describes the Avaya 6120 and 6140 WLAN Handset and their features when operating on Avaya Communication Server 1000 (Avaya CS 1000). The Avaya 6120 and 6140 WLAN Handset are fully functional handsets specifically designed for the busy office environment.

  • Page 22: Handset Controls And Descriptions

    Your Avaya 6120 and 6140 WLAN Handset Avaya 6120 and 6140 WLAN Handset Handset controls and descriptions Press and hold the button to turn your Avaya 6120 and 6140 WLAN Handset off. Pressing the End button also turns the handset on.
  • Page 23 Your Avaya 6120 and 6140 WLAN Handset Press to open the Features list when in the active (idle) state. Other handset functions are accessed via the Actv soft key. Soft keys (self-labeled) are located below the display area. The liquid crystal display (LCD) indicator above the key changes, based on the state of the handset.

  • Page 24: Status Indicators

    Your Avaya 6120 and 6140 WLAN Handset Status indicators Function Indicator These symbols give a visual indication (from weak to strong) of the signal strength to the handset. You have a new voicemail message. Note: You may also hear an audio Message Waiting Indicator (stutter or beeping dial tone) when you go off-hook.

  • Page 25: Modes Of Operation

    RTLS icon. Modes of operation The Avaya 6120 and 6140 WLAN Handset have six modes of operation (see Table 1). Table 1 The Avaya 6120 and 6140 WLAN Handset Modes of operation (Part 1 of 2)

  • Page 26: Menu Navigation

    Your Avaya 6120 and 6140 WLAN Handset Table 1 The Avaya 6120 and 6140 WLAN Handset Modes of operation (Part 2 of 2) Mode Description Message Alert Custom text messaging applications can be programmed for your facility. This mode is activated through FCN+8, 9, # or * programmed..

  • Page 27: Feature Activation Displays

    Your Avaya 6120 and 6140 WLAN Handset Figure 2 Standby soft key display Figure 3 Active Idle and Active soft keys display Feature Activation displays The handset enters Active Idle mode when Actv is pressed from standby mode, displaying feature activation soft keys. These soft keys also display during an active call.

  • Page 28: Soft Key Labels

    Press to view additional soft key labels. More More The following table shows some of the soft keys that are available. Table 2 Avaya 6120 and 6140 WLAN Handset soft key labels Soft key label Description Action Back Go Back Returns to the previous menu display.

  • Page 29: Cleaning Your Handset

    Cleaning your handset The Avaya 6120 and 6140 WLAN Handset occasionally need to be cleaned to maintain appearance. In general, wiping the handset surface with a plain-water-dampened cloth or paper towel removes most films or residues.

  • Page 30: Care Of Your Handset

    Care of your handset degrades legibility. ATTENTION • Do not use furniture polishes, waxes, or plasticizer-based cleaner. • Do not use lanolin, aloe, glycerin, or other skin care products. • Do not apply any solvent such as acetone or mineral spirits. •...

  • Page 31: Basic Handset Operation

    Basic handset operation Basic handset operation Attention: Press to disconnect from a previous call. Powering on and off the Avaya 6120 and 6140 WLAN Handset To power on/off the handset: Press to turn on. Press and hold turn off. Locking the keypad...

  • Page 32: Selecting A Line

    Basic handset operation Selecting a line If multiple lines are available, your telephone To select a line system can require you to select a line before you enter a number. Press the Line button. Press the number key that corresponds to the desired line.You will hear a dial tone.

  • Page 33: Answering A Call On A Second Line

    Basic handset operation Press Start and hold the earpiece to your To answer a call ear. Alternatively, activate the speakerphone by selecting the soft key. spkr Answering a call on a second line If you are on a call and hear subdued ringing, a call is incoming on a second line. The line number on the display is flashing.

  • Page 34: Placing A Call On Hold

    Basic handset operation Placing a call on hold Press FCN + Hold. To place a call on hold Resuming a held call Press Line and then press the line number To resume a held call key. Hanging up Press End. To hang up a call To return to the standby mode, do this action at the end of each call.

  • Page 35: Silencing The Ringing

    Basic handset operation Silencing the ringing Press to silence the ring. To silence the ringing Opening the speed-dial list Press Actv. To open the speed-dial call list While the handset is in standby mode, press the Spdc soft key. Activating the speakerphone Press the Spkr soft key and speak into the...

  • Page 36: Opening The Personal Directory

    Basic handset operation down using the keys and press Enter. Opening the Personal Directory While the handset is in the inactive state, To open the Personal Directory select FCN. Using the navigation keys, navigate to Directories and press Enter. Continue to navigate to Personal Directories and press Enter.

  • Page 37: Advanced Features

    Start Personal Directory The Personal Directory in your Avaya 6120 and 6140 WLAN Handset can store up to 20 user-defined numbers. Open the Personal Directory list by selecting from the inactive state and use the navigation keys. You can add, delete, or edit an entry in the Personal Directory.

  • Page 38: Speed-Dial Call

    Speed-dial call You can use your Avaya 6120 and 6140 WLAN Handset to assign up to 10 speed-dial call keys to numbers in the Personal Directory. From standby mode, open the speed-dial call list by selecting the soft key.

  • Page 39: The Config Menu

    Advanced features Speed Dial Key 3 Choose a Number >[System Name] [Name] [Name] [Name] Back Press Enter to assign the selected name to that speed-dial call key. Press Back return to the speed-dial call list. You can edit speed-dial call entries through the Personal Directory, as described above.
  • Page 40 Advanced features Config Menu options Lock Keys User Profiles Silent Vibrate Loud Set as Active Telephone Soft Ring Settings Message Alert 1 Custom Noise Mode Message Alert 2 Ring in Headset Ring in Speaker Ring Cadence Warning Tones Ring Tone Key Tones Ring Volume Push-to-talk...

  • Page 41: User-Profiles

    Advanced features User-profiles Your handset ring behavior is established by five User Profiles: • Silent • Vibrate • Loud • Soft • Custom The currently-active user profile is shown on the standby display. While the handset is in standby mode, you can change the ring behavior by pressing and selecting a Prof new profile from the list.

  • Page 42: Default Profile Settings

    Key Tones Warning Tones Push-to-talk* *Push-to-talk is available only on the Avaya 6140 WLAN Handset . To reset all user profiles to the default settings, contact your system administrator. Data entry and editing Enter number by pressing the keypad buttons. The blinking underscore, identifies the cursor position.

  • Page 43: Alphanumeric Entries

    This feature is available only on the Avaya 6140 WLAN Handset. In PTT mode, the Avaya 6140 WLAN Handset can be used in a group broadcast mode in which the handsets operate like walkie-talkies, and in which a single handset...
  • Page 44 Menu. Press Push-to-talk. To initiate a PTT call Wait for the display to show Transmitting. Speak into the microphone. All Avaya 6140 WLAN Handsets that are monitoring the channel can hear the transmission. Press Push-to-talk during the 10 second To respond to a PTT call wait period.
  • Page 45 Advanced features Press and then speak. Push-to-talk Press to exit the PTT call. To end a PTT call Use the Down volume buttons To change PTT volume located on the side of the handset. Press Start. The PTT transmission is To answer a call during a PTT transmission preempted by the telephone call.

  • Page 46: Security

    Security Security Your handset is preprogrammed by the system administrator for the type of security you need. For more information, talk to your system administrator. ATTENTION! Do not change the security level through your handset.

  • Page 47: The Headset

    The headset The headset Avaya offers optional headsets (depending on market region) for use in noisy environments or if you need to have your hands free while talking. To use the headset, plug it into the jack on the bottom of the handset. The headset is specifically designed for the Avaya 6120 and 6140 WLAN Handset.
  • Page 48 The headset...

  • Page 49: Handset Display

    The lower display area shows the soft key labels. • User Option menu When the Avaya 6120 and 6140 WLAN Handset are in standby mode (power is on, but the handset is not in use), press the button to display the User Option menu.

  • Page 50: Locking The Keypad

    Handset display Locking the Keypad You can lock the handset by using the Lock Key menu. To lock the keypad While the handset is in the standby mode, press the soft key. Use the keys to scroll through the feature menu and highlight the Lock Keys feature.

  • Page 51: Selecting Ring Options

    Handset display Do one of the following: • Press back to return to the previous menu and choose another option. • Press the button to exit all menus and return to the standby state. Selecting Ring Options Phone Options presents a menu of choices: •...
  • Page 52 Handset display Press Enter to select the option. Use the keys to scroll to Ring Settings. Press Enter to select the option. Use the keys to select Telephone Ring. Press Enter to select the option. 10. Use the keys to scroll to Ring Cadence and select one of the...
  • Page 53 Handset display Use the keys to scroll through the menu and highlight one of the settings (an asterisk [*] indicates the selected/active setting). Press Enter to select the option. Use the keys to scroll to Ring Tone. Press Enter to select the option. Use the Nav keys to select Telephone Ring.
  • Page 54 Handset display • Press the button to exit all menus and return to the standby state. To select Ring Volume While the handset is in the standby mode, press the soft key. Use the keys to scroll to User Profiles. Press Enter to select...
  • Page 55 Handset display Use the keys to scroll to Profiles. Press Enter to select the Profiles. The next menu level is displayed. Use the keys to scroll through the menu and highlight one of the settings (an asterisk [*] indicates the selected/active setting).

  • Page 56: Selecting Phone Options

    Handset display While the handset is in standby mode, press the soft key. Use the keys to scroll to User Profiles. Press Enter to select User Profiles. The next menu level is displayed. Use the keys to scroll through the menu and highlight one of the settings (an asterisk [*] indicates the selected/active setting).
  • Page 57 Handset display noise within the work environment. Changing the Noise Mode to High or Severe adjusts the handset’s microphone and in-ear speaker volume to account for background noise. Select Normal: for most office environments; High: for moderate background noise; or Severe: for extremely noisy conditions. If you use High or Severe modes in a quiet environment, your caller may find it difficult to hear your voice.
  • Page 58 Handset display Press Enter to select the level. Do one of the following: • Press Back to return to the previous menu and choose another option. • Press the button to exit all menus and return to the standby state. To change the key tones While the handset is in standby mode, press the...
  • Page 59 Handset display While the handset is in standby mode, To change the warning tones press the soft key. Use the keys to scroll through the menu and highlight Phone Options. Press Enter to select the setting. Use the keys to scroll through the menu and highlight Warning Tones.
  • Page 60 Handset display Use the keys to adjust the contrast to a suitable level. Press Enter to save the setting. Do one of the following: • Press Back to return to the previous menu and choose another option. • Press the button to exit all menus and return to the standby state.

  • Page 61: Viewing System Information

    Handset display • Press the button to exit all menus and return to the standby state. Viewing system information The System Information option displays the following: • Phone IP Address — displays the Internet Protocol (IP) address assigned to the handset.
  • Page 62 Handset display menu and highlight System Information. Press Enter to select the setting. Use the keys to scroll through the menu and highlight Server IP Address. Press Enter to view the Server IP address. Do one of the following: • Press Back to return to the previous...

  • Page 63: Entering Extension Number

    Setting up Push-to-talk Note: The Push-to-talk feature is only available on the Avaya 6140 WLAN Handset. Push-to-talk (PTT) mode enables two-way radio communication with another handset user. You can configure PTT by using the following: •...
  • Page 64 Handset display Press Enter to select the option. The next menu level is displayed. Use the keys to scroll through the menu and highlight Subscribed Channel. Press Enter to select the option. Select a channel (one to eight). Do one of the following: •...
  • Page 65 Handset display Press Enter to select the setting. Do one of the following: • Press Back to return to the previous menu and choose another option. • Press the button to exit all menus and return to the standby state. To change the Push-to-talk audio volume While the handset is in the standby state,...
  • Page 66 Handset display press Cfg. Use the keys to scroll through the menu and highlight Push-to-talk. Press Enter to select the next menu level. Use the keys to scroll through the menu and highlight Tone Volume. Press Enter to select the option. Use the keys to adjust the volume.

  • Page 67: Call Features

    ATTENTION! Access to the features and functions in the following sections are dependent on your system configuration. Contact your system administrator to determine whether specific features are accessible through your Avaya 6120 and 6140 WLAN Handset.
  • Page 68 Call features...

  • Page 69: Making Calls

    Making calls Making calls This section describes the features associated with making a call. Use Autodial The Autodial feature displays, stores, and automatically enters telephone numbers. To use Autodial: While the handset is in standby mode, press the Start button. To access the Feature Keys press the Line button.

  • Page 70: Activate Ring Again

    Making calls The selected line number flashes in the upper display area. Activate Ring Again Use the Ring Again (RngA) feature if a busy tone sounds or when there is no answer after placing a call. RngA causes the ring again indicator to flash when the person you tried to call is available.

  • Page 71: Use Speed Call

    Making calls Press the Dial soft key. Use Speed Call By entering a two-digit code (01–99), use the Speed Call(Spdc) feature to store, edit, and automatically enter frequently-called telephone numbers. To store a Speed Call (Spdc) number: Press the button. Press the Actv soft key.

  • Page 72: Make A System Speed Call

    Making calls Press a number key (one through six) that corresponds to the Speed Call Controller feature again to save the code and number. The flashing icon turns off. To make a Speed Call: Press the button. Select the Actv soft key.

  • Page 73: Use Conference Hotline

    Making calls Use Conference Hotline Use the Conference Hotline feature to automatically enter a specific number. You can program other features such as Call Redirection to the Conference Hotline. Call Redirection redirects a Conference Hotline call so that it is answered only by one person.
  • Page 74 Making calls...

  • Page 75: While On An Active Call

    While on an active call While on an active call This section describes the features that are available during an active call. Place a call on hold Use the Hold feature when talking on one line and another call arrives on a second line.

  • Page 76: Use Attendant Recall

    While on an active call Use Attendant Recall Use the Attendant Recall feature to contact an attendant during a call and to connect the call to the attendant. To contact the attendant while on a call: Press the Line button to access the Feature Keys menu.

  • Page 77: Use Call Park

    While on an active call Use Call Park Use the Call Park feature to hold temporarily (park) and retrieve a call from any telephone or handset. Using Call Park does not tie up a line and, when configured network-wide, you can use it across networks. You can configure a System Park to automatically park most calls.

  • Page 78: Display Incoming Calls

    While on an active call To record a caller’s number for accounting purposes: Press the Call Party soft key to place the caller on hold. The entered number displays. Enter a charge account number or the caller’s number. Press the Call Party soft key to return to the call.

  • Page 79: Using Record On Demand Key

    While on an active call Using Record On Demand key If this feature is enabled, you can use the Record on Demand (ROD) feature key to record your telephone conversation. Press the ROD key to start or stop the call recording. This key is associated with the active user ID and is displayed only if a call is active.
  • Page 80 While on an active call be saved, then the lamp is lit.. Press the key during an active call. To stop the call recording, press the key again. Press the SAVE key to save the conversation.

  • Page 81: Incoming Calls

    Incoming calls Incoming calls This section describes the features that are available to you when a call is incoming. Activate Call Pickup Use the Call Pickup feature to pick up calls from any telephone or handset in the same pickup group or in another pickup group. To answer a call in your own Call Pickup group: Press the...

  • Page 82: Use Call Waiting

    Incoming calls Enter the DN of the handset that is ringing (in your call pickup group). If the pickup DN or group number is invalid, press the button. Use Call Waiting The Call Waiting feature alerts you to an incoming call by producing a tone. It also puts the current call on hold while you answer the new call.
  • Page 83 Incoming calls Press the Line button to access the Feature Keys menu. Press the number key that corresponds to the first call. The first call that is on hold flashes so the number indicator for that line flashes.
  • Page 84 Incoming calls...

  • Page 85: While Away From Your Desk

    While away from your desk While away from your desk This section describes features that are used when you are away from your desk. Use Call Forward Use the Call Forward feature to direct incoming calls to ring at another Line (DN). Note: If the handset is in the process of ringing, that call cannot be forwarded.

  • Page 86: Use Internal Call Forward

    While away from your desk Use Internal Call Forward Use Internal Call Forward to accept only calls that originate at internal DNs to ring at another DN. Calls that originate outside your telephone system still ring at your handset. Current incoming calls cannot be forwarded. To forward internal calls: Press the Line...

  • Page 87: Talk With More Than One Person

    Talk with more than one person Talk with more than one person This section describes the features that you can use to hold conversations among more than two people. Use Call Join Use the Call Join feature to connect calls to the current active call. This feature creates a conference between two callers and yourself.

  • Page 88: Use Conferee Selectable Display

    Talk with more than one person If necessary, repeat the procedure until all the required people are in the conference. If the person you attempt to add to the conference is unavailable: Press the button. Press the Line button to access the Feature Keys menu.

  • Page 89: Use Group Call

    Talk with more than one person Press the button. If configured, the Conference Count Display returns an updated total count of conferees. The LCD indicator turns off. To disconnect a conferee: While on a conference call, press the Line button to access the Feature Keys menu.
  • Page 90 Talk with more than one person to the Group Call feature. The feature automatically calls all group members. The icon flashes until all members answer. The line numbers of the group members appear on the display as they answer. When the last participant answers, the Group Call indicator lights steadily.
  • Page 91 Talk with more than one person Press the button.. To end a group call: When the party who made the group call disconnects, the call terminates for all members of the group. However, the other members of the group call can disconnect from the call and not affect the members still on the call.
  • Page 92 Talk with more than one person...

  • Page 93: Work Without Interruption

    Use the Make Set Busy feature to make your handset appear busy to all callers. If Call Deflect is configured on your Avaya 6120 and 6140 WLAN Handset, you can press the press the Line key to access your Feature keys, and then press the Deflect feature key to deflect your call if your Avaya 6120 and 6140 WLAN Handset rings and you do not want to answer the call.
  • Page 94 Work without interruption If you press the Deflect key and no special call treatment has been configured, your caller receives a busy signal.

  • Page 95: Other Call Features

    Other call features Other call features This section describes some of the call features available on your Avaya 6120 and 6140 WLAN Handset. Use Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system.

  • Page 96: Charge A Call Or Charge A Forced Call

    Other call features Charge a call or charge a forced call Use the Call Charge feature to charge a call to a specific account. The Forced Charge feature charges long-distance calls from a handset that is restricted to local calls. To charge a local or long-distance call to an account before you dial: Select More.
  • Page 97 Other call features To charge a call to an account when you transfer a call: Place the call on hold by pressing FCN and then pressing Hold. Press the More soft key until the Charge soft key is displayed. Press the Charge soft key.

  • Page 98: Use Enhanced Override

    Other call features Use Enhanced Override Use the Enhanced Override feature to override an active call after you attempt to use a Forced Camp-on. Use Enhanced Override to make a simple call or a consultation call (such as placing a call on hold and calling another party). To use Enhanced Override: If you receive a busy signal after entering a number, press the...

  • Page 99: Use Privacy Release

    Other call features Press the number key that corresponds to the Override feature to initiate a Forced Camp-on. The party that you called receives a tone, and you receive a ring/ringback signal or busy/engaged signal, depending on the options chosen. You are now camped-on to the number you entered.
  • Page 100 Other call features...

  • Page 101: Branch Office

    Branch Office Branch Office This section describes the Branch Office handset which can operate in Normal Mode or Local Mode. Normal Mode In Normal Mode, the handset registers with the Main Office and receives services from the Main Office. At any time during Normal Mode, you can check local mode functionality (make and receive calls) by enabling Local Mode and then return to Normal Mode.
  • Page 102 Branch Office...

  • Page 103: Hospitality Features

    Hospitality features Hospitality features The hospitality features in this section are intended for hotel operations. Activate Message Registration Use the Message Registration feature to read, change, or reset meters that log your hotel calls. To read meters: Press the Line button to access the Feature Keys menu.

  • Page 104: Use Maid Identification

    Hospitality features to the Message Registration feature. Enter the room Directory Number (DN). Press the key. Press the Line button to access the Feature Keys menu. Press the number key that corresponds to the Message Registration feature again. Use Maid Identification Use the Maid Identification feature to track the cleaning status of rooms.

  • Page 105: Display Room Status

    Hospitality features wrong Maid ID, press the key and redial the ID. Press the Line button to access the Feature Keys menu. Press the number key that corresponds to the Room Status feature. Display Room Status The Room Status feature prints the status of a room by using the Display Module. To read the status of a room: Press the Line...
  • Page 106 Hospitality features Press the number that corresponds to the Room Status feature. To change the status of a room: Press the Line button to access the Feature Keys. Press the number key that corresponds to the Room Status feature. Enter the Directory Number (DN) for the room.

  • Page 107: Battery Packs

    Battery packs Battery packs This section provides information on the battery packs for the Avaya 6120 and 6140 WLAN Handset. The interchangeable Lithium Ion battery for the Avaya 6120 and 6140 WLAN Handset must be recharged periodically. — Standard Battery Pack capacity: for moderate call usage •...

  • Page 108: Removing And Inserting The Battery Pack

    Battery packs Removing and inserting the battery pack To remove a battery pack Press down on the latch on the battery pack at the back of the handset. Pull the battery pack towards you. The battery pack releases outward. To insert a battery pack Slide the lip of the battery pack into the handset cavity.
  • Page 109 Battery packs It is normal for the battery pack to become warm when charging. When the handset is fully charged, Charge Complete is displayed. Remove the handset from the charger.

  • Page 110: Desktop Chargers

    Desktop Chargers Desktop Chargers Three charger models are available for the Avaya 6120 and 6140 WLAN Handset. — Charges one handset with an installed battery pack. • Single Charger — Charges the handset and a spare battery pack. • Dual Charger —...

  • Page 111: Using The Single Desktop Charger

    Desktop Chargers Using the Single desktop charger Press to terminate any calls. To charge the Avaya 6120 and 6140 WLAN Handset The handset can be off or in standby state during charging. Place the handset, face forward, into the Desktop Charger.
  • Page 112 Desktop Chargers exposed battery pack contacts. ATTENTION • Always use the Desktop Charger provided to charge the battery pack. Other chargers can damage the battery pack. • Only use the original plug-in power adapter for the Desktop Charger. • Do not dip the battery pack in water or throw into a fire. •...

  • Page 113: Dual Charger

    This section describes the dual charger available with the Avaya 6120 and 6140 WLAN Handset. The Dual Charger for the Avaya 6120 and 6140 WLAN Handset charges the battery pack in the handset while it remains operational and also charges an additional battery pack in the rear charging bay.

  • Page 114: Using The Dual Charger

    Dual Charger Using the Dual Charger Place the handset, face forward, into the To charge the Avaya 6120 and 6140 WLAN Handset front slot of the Dual Charger. The handset can be off or in standby mode during charging. The LED displays the charging status.
  • Page 115 Dual Charger CAUTION Do not immerse the charger in water or other liquid. Do not pour liquids into the charger slot. You can clean the battery pack contacts on the handset with isopropyl (rubbing) alcohol applied with a cotton swab, cloth, or paper towel. Do not push or pull the exposed battery pack contacts.

  • Page 116: Quad Charger

    Quad Charger Quad Charger This section describes the quad charger that is available with the Avaya 6120 and 6140 WLAN Handset. The quad charger is designed so that the handset can remain operational through speakerphone or headset use while the battery pack is being charged. The Avaya 6120 and 6140 WLAN Handset Quad Charger (see Figure 7) can simultaneously charge four battery packs.

  • Page 117: Cleaning The Quad Charger

    Quad Charger the battery pack is inserted, remove the battery pack and reinsert it into the charger. If a flashing LED indicates a battery pack failure, check the battery pack in a different bay or substitute another charger and repeat the operation that caused the failure.
  • Page 118 Quad Charger exposed battery pack contacts. IMPORTANT • Always use the Quad Charger provided to charge the battery pack. Other chargers can damage the battery pack. • Only use the original plug-in power adapter for the Quad Charger. • Do not dip the battery pack in water or throw into a fire. •...

  • Page 119: Terms You Should Know

    The system must have CPND enabled. Desktop Charger The Desktop Charger is used to recharge the battery pack for the Avaya 6120 and 6140 WLAN Handset and a spare battery pack. Domain Name System (DNS), an industry-standard protocol, locates computers on an IP-based network.
  • Page 120 Quad Charger The Quad Charger is used to recharge up to four battery packs at one time for the Avaya 6120 and 6140 WLAN Handset. Real-Time Location System (RTLS) The Real-Time Location System (RTLS), a position and...

  • Page 121: Secondary Directory Number

    Terms you should know Secondary Directory Number A second incoming/outgoing line for your handset. Shared Directory Number A DN (extension) that is shared by two or more persons. Soft keys (self-labeled) A set of keys programmed by your system administrator. These four keys located directly below the display area have four programmable layers.
  • Page 122 Terms you should know...
  • Page 123 Index Index Conference call Conference Hotline Active (off-hook) state Desktop Charger 108, 109, 117 Attendant Directory Number Attendant Recall Display incoming calls Auto Dial Autodial Dual Charger 111, 112, 117 Battery packs Enhanced Override Branch Office Extension Call Forward Feature display Call Join Feature Keys Call Page Connect...
  • Page 124 Index Internal Call Forward Interrupted dial tone Record a Caller’s Number Redial last number called Remove the battery pack Last Number Redial Ring Again Line key Ring Type Local mode Room Status Lock the keypad Low battery indicators Secondary Directory Number Security Maid Identification Shared Directory Numbers...
  • Page 125 Index Volume Ring 42...
  • Page 126 Index...

This manual is also suitable for:

6140

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