Manager/Assistant; Select And Activate The Filtering Mode Between The Manager And Assistant Phones - Alcatel-Lucent OmniTouch 8082 User Manual

Manager/Assistant

Manager/Assistant
8.1
The manager/secretary application is a special configuration of at least two multiline stations offering
specific additional features via programmable keys.
On each manager/assistant phone, a dedicated application window shows the name of the manager
or assistant, the phone presence of the manager or the assistant, the direct call feature access button
and the filtering mode access button. The assistant/manager application window can only be displayed
when homepage is in preview mode.
Assistant station

Manager Station,

On both sets the header of the dedicated assistant/manager application shows the phone presence

of the assistant or manager and the filtering mode activated
Select and activate the filtering mode between the manager and assistant
8.2
phones
The filtering mode allows the assistant and the manager to choose how to route and monitor incoming
calls to the manager.
There are four filtering modes.
• Manager doesn't receive the calls and Assistant receives them
When a caller is calling the Manager phone, the call is directly forwarded to the Assistant phone if the
caller is not a priority caller (not registered on the "White list").
Call
Call your manager
If you are already on a call, the first caller is placed on hold
Filter
Enable ManagerAssistant filtering and call monitoring
Call
Call your assistant
If you are already on a call, the first caller is placed on hold
Filter
Enable ManagerAssistant filtering and call monitoring
The assistant or the manager is on a call with a contact
The assistant or the manager is not on a call with a contact
Mode
Select the filtering mode to activate
Filtering is activated on the Manager and the associated Assistant phones
Manager doesn't receive the calls and Assistant receives them
Manager monitors the calls & Assistant receives them
Manager receives the calls & Assistant monitors them
Off
Other
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