Alcatel-Lucent DeskPhone 8001 User Manual
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Summary of Contents for Alcatel-Lucent DeskPhone 8001
- Page 1 8001/8001G DeskPhone User Manual 8AL90895USACed03 1821...
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Page 2: Table Of Contents
8001/8001G DeskPhone INDEX Getting Started ........................3 Setting up the Phone ......................4 Phone User Interface ......................6 3.1 Hardware Component Instructions ................. 6 3.2 Phone Screen Display Features ..................8 3.3 Basic Network Settings ..................... 9 3.4 SIP Account Settings ....................... 10 3.5 Basic Features ........................ - Page 3 8001/8001G DeskPhone Phone Setting........................32 6.1 Basic ..........................32 6.1.1 Time Settings ......................33 6.1.2 Call ........................... 34 6.1.3 VoIP Call Forwarding ....................36 6.1.4 QoS .......................... 36 6.2 Advanced ........................36 6.2.1 Basic ......................... 36 6.2.2 Advanced ......................... 37 6.3 Line Keys .........................
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Page 4: Getting Started
Getting Started About The Alcatel-Lucent 8001/8001G DeskPhone is a highly innovative VoIP SIP phone. It can perfectly satisfy all kinds of business communications. Alcatel-Lucent 8001/8001G DeskPhone integrates a 132x64-pixel graphic LCD screen, a large resolution display, an elegant and intuitive user interface, which provides a perfect experience. -
Page 5: Setting Up The Phone
8001/8001G DeskPhone Setting up the Phone a) Packing List: Check the packing list before installation, if you find that anything is missing, please contact your system administrator. 1*Alcatel-Lucent 8001(or 8001G) DeskPhone IP phone 1*Handset 1* Handset cord ... - Page 6 8001/8001G DeskPhone Connect the Handset and Optional Headset Connect the Network and Power Cables You have two options for power supply. Your system administrator will advise you which one to use. AC power adapter PoE(Power over Ethernet) IEEE802.3af Note: If POE is available, the phone does not need to connect to the AC power adapter.
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Page 7: Phone User Interface
8001/8001G DeskPhone Phone User Interface 3.1 Hardware Component Instructions The main hardware components of the Alcatel-Lucent 8001/8001G DeskPhone IP Phone are the LCD screen and the keypad. 6/52 8AL90895USACed03... - Page 8 8001/8001G DeskPhone The hardware components of the Alcatel-Lucent 8001/8001G DeskPhone are described as follows: ITEM DESCRIPTION LCD Screen Displays information about calls, messages, soft keys, time, date and other relevant data: • Call information — caller ID, call duration • Icons (e.g.
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Page 9: Phone Screen Display Features
8001/8001G DeskPhone 3.2 Phone Screen Display Features If the phone has successfully started up and is ready to use, the idle LCD display will show information as below: ITEM DESCRIPTION TIME & DATE TIME & DATE display in the middle of the screen Auto-Answer Icon If this feature is enabled, it will display "AA"... -
Page 10: Basic Network Settings
8001/8001G DeskPhone 3.3 Basic Network Settings The phone supports three modes of Network Settings, including PPPoE\Static IP\DHCP. DHCP Setting Feature Operating Steps DHCP Press OK or MENU > System Settings > Advanced Settings > Password (empty by default) > Network > LAN Port ... -
Page 11: Sip Account Settings
8001/8001G DeskPhone 3.4 SIP Account Settings The 8001/8001G DeskPhone makes calls based on SIP accounts. It can support one or two accounts. Each account can be configured to a different SIP server. If you want to... Then... Create a SIP account -- 1) Select "System setting"... -
Page 12: Basic Features
8001/8001G DeskPhone 3.5 Basic Features 3.5.1 Making a Call Here are some easy ways to place a call on the 8001/8001G DeskPhone: If you want to... Then... Place a call using Pick up the handset -- 1) You can hear the dial tone; the handset -- 2) Enter a number;... -
Page 13: Call Log
8001/8001G DeskPhone 3.5.4 Call Log Dial From a Call Log -- 1) Press MENU or OK button > "Call history", you can select "All Calls", "Missed calls", "Received calls" and "Dialed numbers", - or press navigation button (in Standby interface) > select "All Calls"(up) "Missed calls"(down), "Received calls"(left) and "Dialed numbers"... -
Page 14: Auto-Answer
8001/8001G DeskPhone 3.5.7 Auto-Answer You can set the phone to let it auto-answer incoming calls. Auto-Answer the -- 1) Enable the Auto-Answer feature. Incoming Call -- 2) In Auto-Answer mode you can select one of the following options in the MENU > Function Setting > Auto Answer > Device ... -
Page 15: Using Hold And Recover (Switch Calling Line)
-- 4) Press then transfer the call; - or wait five seconds(default)then transfer the call Notes: today's Alcatel-Lucent OXO system does not support blind transfer feature on 8001/8001G DeskPhone Blind transfer to the -- 1) Press TRANSFER button or press XFER;... -
Page 16: Using Mute
8001/8001G DeskPhone 3.5.11 Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute in conjunction with the handset, speakerphone, or a headset. Toggle Mute on Press C button, a MUTE icon will appear at the top left of the screen Toggle Mute off... - Page 17 8001/8001G DeskPhone Establish a conference -- 1) When one phone line is on hold and the other line is busy, with a held line press "CONFERENCE" button, - or Press "CONF" soft key -- 3) Press the held line's programmable button, the 3-way conference is enabled.
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Page 18: Voice Mail
-- 3) "Phone Lock Time Out" is used to set the interval for how long the set will be locked again after you unlock the set -- 4) The lock password is controlled by Alcatel-Lucent SIP server Notes: The lock feature is a user-oriented feature, if the phone... -
Page 19: Advanced Settings
8001/8001G DeskPhone 3.6 Advanced Settings 3.6.1 Using the Phone Book Enterprise Phone Book Search a Contact -- 1) Press DIR in the idle status, from Enterprise - or press "MENU" or "OK" button > "Phone book" > "Enterprise Phone Book Phone Book";... - Page 20 8001/8001G DeskPhone Add group -- 1) Press "DIR" soft key, -or press "MENU" button > "Phone book" > "Personal phone book" > "View All", - or press "OK" button > "Phone book" > "Personal phone book" > "View All"; -- 2) Select the "Add group" then press OK button; -- 3) Use the navigation keys to select content, press OK button to set and modify: - Group name: name of the group...
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Page 21: Using Call Logs
8001/8001G DeskPhone Call a Contact from -- 1) Press "DIR" in the idle status, LDAP - or press "MENU" or "OK" button > "Phone book" > "LDAP", -- 2) Select " LDAP", press "OK" button; -- 3) Press "Find" and enter the name or number you want to find in the LDAP server. -
Page 22: Peer-To-Peer
IP address. 3.7 Keypad Settings The Alcatel-Lucent 8001/8001G DeskPhone offers two ways to configure the keypad. One is setting through the local MENU, and the other is setting through the website management. Here is the description through the local MENU. -
Page 23: Message
8001/8001G DeskPhone 3.7.2 Message The Alcatel-Lucent 8001/8001G DeskPhone has a messaging feature. It will display on the LCD when you receive a new message. Create a Message -- 1) Press OK or MENU button; -- 2) Select "Messaging" -- 3) Voice Message: Set the Voice Message code here. -
Page 24: Ringtone And Volume Setting
8001/8001G DeskPhone Time Display -- 1) Press OK or MENU button; Format -- 2) Press OK or MENU button > System Setting > Phone Setting > Time & Date > Time Display Format --3) Time Mode: 24-hour\12-hour date mode: DD-MM-WWW\MM-DD-WWW\WWW-DD-MMM\DD-MMM-YY\YYYY- MM-DD\DD-MM-YYYY\MM-DD-YY\DD-MMM-YYYY\WWW-DD-MMM etc. -
Page 25: Web User Interface
8001/8001G DeskPhone WEB User Interface In addition to the phone user interface, you can also customize your phone via the web user interface. In order to access the web user interface, you need to know the IP address of your new phone. -
Page 26: Network
8001/8001G DeskPhone 4.1 Network 4.1.1 LAN Port Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode can be DHCP, Static IP, or PPPoE. DNS Settings Select the DNS mode that you want and enter the Primary and Secondary DNS addresses. 25/52 8AL90895USACed03... - Page 27 8001/8001G DeskPhone Advanced ITEM DESCRIPTION Port Management Settings HTTP Port The default web port is 80,if you want to change it (for example change to 88), You must input IP and Web port to log in to the webpage (for example HTTP://192.168.0.200:88).
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Page 28: Pc Port
8001/8001G DeskPhone 4.1.2 PC Port Normally choose Bridge, if you choose Router, you need to enter the router IP address, net mask. “As Bridge” only when telnet is disables in Network > LAN Port > Advanced settings "As bridge" or "As Router" when telnet is enabled in Network > LAN Port > Advanced settings Bridge Normally, you should choose the “bridge"... -
Page 29: Advanced Vpn Setting
The 8001/8001G only supports the OpenVPN function starting from version 4.0, please contact your administrator to get the detailed OpenVPN configuration guide and correct software binary from the ALE international website: http://enterprise.alcatel-lucent.com/. VLAN Setting When using the VLAN Setting option, you can set several parameters as follow:... -
Page 30: Sip Account
8001/8001G DeskPhone SIP Account 5.1 Basic Choose one account, you will find the following parameters: ITEM DECSRIPTION Enable You can choose on/off to enable/disable the line. Account Mode Keep this selection on VOIP Amount Of Line This is the number of accounts used, default is 2 Accounts Used Display Name This entry is shown as Caller ID when the user makes a phone call... -
Page 31: Call
8001/8001G DeskPhone Username This is a username provided by the SIP Server Authenticate Name This is the ID for authentication Password This is a password provided by the SIP Server Label Label for this account. SIP Server Server for registration, provided by the administrator Secondary server When the main server is not available, this device can register to this secondary server. -
Page 32: Security
8001/8001G DeskPhone ITEM DECSRIPTION Call Do Not Disturb Enable/Disable Do Not Disturb Anonymous Call Enable/Disable anonymous call. Anonymous Call Enable/Disable anonymous call rejection. Rejection Use Session Timer Enable/Disable refresh session function. The device will send an invite packet to refresh the session during a call if this option is enabled. -
Page 33: Phone Setting
8001/8001G DeskPhone Phone Setting 6.1 Basic ITEM DECSRIPTION Basic Back Light The backlight of the phone LCD screen: always off, always on or timer to switch off. Keyboard Lock Enable/Disable keyboard lock, you can lock: MENU Key, FUNCTION Keys, ALL Keys, you can also LOCK all keys but auto-answer calls. Hot Line function When you pick up the handset, it will dial out with the hot number, after a programmable interval. -
Page 34: Time Settings
8001/8001G DeskPhone Network Packet When you select on, then you can capture the phone's packets using Mirroring a notebook connected to the PC port of the phone 6.1.1 Time Settings ITEM DECSRIPTION Time Settings Set Time Mode Select between SNTP/SIP Server/manual. SNTP Server You can select from the list or input your own SNTP server address. -
Page 35: Call
8001/8001G DeskPhone 6.1.2 Call ITEM DECSRIPTION Call Pickup Function Allows other users to answer your incoming calls. Pickup Code Fill in server's pickup code. Message Fill in voice mail's access code. Booking Voice Mail By enabling this feature, the phone message light will be lit when you receive a voice message. - Page 36 8001/8001G DeskPhone Conference Exit Result Choose what should happen when the conference admin hangs up: either keep communication between the two other parties, or hang up the whole conference. Return Code When Select the code to feed back to the server when you reject the call. Refuse Return Code When Select the code to feed back to the server when a call is rejected...
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Page 37: Voip Call Forwarding
8001/8001G DeskPhone 6.1.3 VoIP Call Forwarding ITEM DECSRIPTION Always Always transfer the incoming calls (enter the destination number). If Busy If the phone is busy, the call will be transferred (enter the destination number). If No Answer If the call is not answered, the call will be transferred (enter the destination number). -
Page 38: Advanced
8001/8001G DeskPhone ITEM DECSRIPTION Basic Select Country Select the country dial tone. Default is United States. Ring Volume The ring volume default is level 3, the range is 0~9. Handset Volume The handset volume default is level 5, the range is 1~9. Speaker Phone The speaker volume default is level 5, the range is 1~9. -
Page 39: Line Keys
8001/8001G DeskPhone Audio Codec Use the navigation keys to highlight the desired entry in the Enabled/Disable Codes list, and press the to move to the other list. Jitter Buffer Type The type of Jitter Buffer is Adaptive or Fixed, default is adaptive. Min Delay The min. -
Page 40: Function Keys
8001/8001G DeskPhone Call Park You can use the call park feature to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room). Intercom You can press the configured intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls Bridge Line Appearance (BLA), also named Shared Line Appearance (SLA) -
Page 41: Soft Key
8001/8001G DeskPhone 6.5 Soft Key Soft Keys: soft keys are the keys positioned just below the display in the LCD. You can change them to other features and many different statuses. As shown in the example here below, when you are in a call with someone, the LCD display soft key is Send \Del \Empty\End. Empty means there is nothing in it. -
Page 42: Ip Strategy
8001/8001G DeskPhone ITEM DECSRIPTION Dial Plan ID The IP address of a phone which you want to call Description Description with this dial rule. Port Setting the Port with this dial rule, default is 5060. Prefix The number that you actually need to press if you want to call the phone Called Insert Number There are two options, Enable or Disable. -
Page 43: Phone Book
8001/8001G DeskPhone Phone Book The phone book includes Group, Contact, LDAP and Ban lists, please review the following for more details: 7.1 Group You can add, edit and delete a group in a phone book on this webpage. If you want to add a group, you just need to click 'Add Group'. You can edit an existing group by clicking You can delete an existing group by clicking , if you want to delete all groups, you just need... -
Page 44: Ldap
7.3 LDAP The 8001/8001G DeskPhone supports the LDAP feature, when the 8001/8001G DeskPhone works with the Alcatel-Lucent system, the user can configure LDAP through 8770, while the user also can configure standard LDAP by webpage. Here is an example: LDAP Name Filter:(sn=%s) LDAP Number Filter:(telephoneNumber=%s) Server Address:192.168.0.65 BASE:DC=ldap,... -
Page 45: Ban List
8001/8001G DeskPhone 7.4 Ban List You can add, edit and delete contact in a ban list on this webpage. If you want to add a ban list, you just need to click 'Add Ban List'. You can edit an existing ban list by clicking You can delete an existing ban list by clicking , if you want to delete all ban lists, you just need to click 'Delete All Ban Lists'. -
Page 46: Phone Maintenance
8001/8001G DeskPhone Phone Maintenance 8.1 Basic NOTES: Don't cut off the electricity or network cable when doing upgrades with the methods described below! 8.1.1 HTTP Upgrade You can upgrade the software, kernel and configuration files etc. by HTTP. When using HTTP upgrade, you can set several parameters as follows: HTTP Upgrade Select a File Browse the software/kernel/configuration file which you need to upgrade... -
Page 47: Tftp Upgrade
8001/8001G DeskPhone You can upgrade the software, kernel and configure files by FTP. When using FTP upgrade, you can set several parameters as follow: FTP Upgrade Server IP The IP address of the FTP server Filename Name of the file to download from the FTP server Username Provided by FTP server Password... -
Page 48: Tftp Upgrade
8001/8001G DeskPhone 8.1.3 TFTP Upgrade You can upgrade the software, kernel and configure files by TFTP. When using TFTP upgrade, you can set several parameters as follows: TFTP Upgrade Server IP The IP address of the TFTP server Filename Name of the file to download from the TFTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade... -
Page 49: Reboot
8001/8001G DeskPhone 8.1.5 Reboot You can use the reboot option to reboot the phone. 8.2 Advanced 8.2.1 Log This feature is used by the administrator to manage the equipment, such as debugging, SIP etc. If you want to set the 8001/8001G DeskPhone to one of the debugging levels, you need to use the following user interface. - Page 50 8001/8001G DeskPhone When using auto-provision, you can set several parameters as follow: Auto-Provision Auto- Provision You can enable/disable auto-provision by selecting on/off Protocol Used for auto-provision, it includes TFTP/HTTP/FTP Software Server URL The server address of the auto-provision Username Provided by provision server Password Provided by provision server Auto-Download Software...
- Page 51 8001/8001G DeskPhone AES Enable You can enable/disable AES encryption for auto-provision AES Key The key of the AES Auto-Provision Now Used for doing auto-provision immediately 50/52 8AL90895USACed03...
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Page 52: Password
8001/8001G DeskPhone Password Here you can set the administrator or user's WEB password. If you log in as an administrator, you can modify both the user's and admin's passwords. 51/52 8AL90895USACed03... -
Page 53: Web And Settings Or Information
In the center-right of the website page, there are note tips on every function page. Hopefully it can help you to learn about these. The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright.