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Testing the LAN Path to Your Gateway
You can use ping to verify that the LAN path to your gateway is set up correctly.
To ping the gateway from a PC running Windows 95 or later:
1.
From the Windows toolbar, click on the Start button and select Run.
2.
In the field provided, type Ping followed by the IP address of the gateway, as in this
example:
ping 192.168.1.1
3.
Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not working correctly, you could have one of the following problems:
•
Wrong physical connections.
-
Make sure the LAN port LED is on. If the LED is off, see
Troubleshoot
-
Check that the corresponding Link LEDs are on for your network interface card
and for the hub ports (if any) that are connected to your workstation and gateway.
•
Wrong network configuration.
-
Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your PC or workstation.
-
Verify that the IP address for your gateway and your workstation are correct and
that the addresses are on the same subnet.
Testing the Path from Your PC to a Remote Device
After verifying that the LAN path works correctly, test the path from your PC to a remote
device. From the Windows run menu, type:
PING -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP's DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do
not receive replies:
•
Check that your PC has the IP address of your gateway listed as the default gateway. If
the IP configuration of your PC is assigned by DHCP, this information will not be visible in
NETGEAR Wireless Cable Gateway CG3100Dv3
on page 44.
Troubleshooting
46
Using LEDs to
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Troubleshooting
