Test The Lan Path To Your Gateway - NETGEAR supernet Installation Manual

Test the LAN Path to Your Gateway

You can use ping to verify that the LAN path to your gateway is set up correctly.
To ping the gateway from a computer running Windows 95 or later:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field that is provided, type ping and then the IP address of the gateway, as in this example:
ping 192.168.0.1
3. Click the OK button.
You see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not working correctly, you could have one of the following problems:
• Wrong physical connections.
- Make sure that the LAN port LED is on. If the LED is off, see Troubleshoot with LEDs on page 67.
- Check to see if the corresponding LEDs are on for your network interface card and the hub ports (if any) that are connected to your workstation
and gateway.
• Wrong network configuration.
- Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer or workstation.
- Verify that the IP address for your gateway and your workstation are correct and that the addresses are on the same subnet.
Troubleshooting 21