NETGEAR CG3000 User Manual

NETGEAR CG3000 User Manual

Wireless cable gateway
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350 East Plumeria Drive
San Jose, CA 95134
USA
April 2011
202-10842-01
v1.0
Wireless Cable Gateway
CG3000

User Manual

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Summary of Contents for NETGEAR CG3000

  • Page 1: User Manual

    Wireless Cable Gateway CG3000 User Manual 350 East Plumeria Drive San Jose, CA 95134 April 2011 202-10842-01 v1.0...
  • Page 2: Technical Support

    To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Connect to the Internet Gateway Front Panel ......... . 6 Gateway Rear Panel .
  • Page 4 NETGEAR Wireless Cable Gateway CG3000 Firewall Rules: Port Blocking ........32 Firewall Rules: Port Forwarding .
  • Page 5: Chapter 1 Connect To The Internet

    For information about the topics covered in this manual, visit the Support website at http://support.netgear.com. For help installing the gateway, see the Wireless Cable Gateway CG3000 Quick Install Guide. For optimal performance, place the gateway vertically in the stand. Note:...
  • Page 6: Gateway Front Panel

    NETGEAR Wireless Cable Gateway CG3000 Gateway Front Panel Figure 1. Gateway front view You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the gateway.
  • Page 7: Gateway Rear Panel

    NETGEAR Wireless Cable Gateway CG3000 Gateway Rear Panel Coaxial Power Power On/Off port cable adapter button connector input Voice ports Ethernet LAN ports Figure 2. Gateway rear panel The rear panel includes the following connections, viewed from left to right: Two voice/phone ports.
  • Page 8: Check The Installation Requirements

    NETGEAR Wireless Cable Gateway CG3000 After installation, set up the wireless connection as explained in Chapter 2, Wireless Configuration. Check the Installation Requirements Check the requirements listed below before installing the gateway: Local Computer. During installation, you need a local computer to connect to the •...
  • Page 9: Log In To Your Gateway

    NETGEAR Wireless Cable Gateway CG3000 Verify the following: a. The power light is lit after turning on the gateway. b. The Internet light is solid green, indicating a link has been established to the cable network. c. The LAN LED is lit for the port where you connected the computer.
  • Page 10: Connect To The Internet And Voip

    NETGEAR Wireless Cable Gateway CG3000 To view the gateway’s settings for the Internet connection, see the following section, View on page 10. the Gateway Status Connect to the Internet and VoIP If you have VoIP service, connect the phone to a Voice Port 1 .
  • Page 11: Chapter 2 Wireless Configuration

    Wireless Configuration Before changing wireless settings, connect the gateway and set up Note: its Internet connection as described in the Wireless Cable Gateway CG3000 Quick Install Guide. This chapter includes: on page 12. • Set Up Your Wireless Network on page 12.
  • Page 12: Set Up Your Wireless Network

    NETGEAR Wireless Cable Gateway CG3000 Set Up Your Wireless Network To set up the wireless network, you can enter wireless settings, (see Manually Configure The on page 12) or you can use Wi-Fi Protected Setup (WPS), described in Wireless Settings on page 16.
  • Page 13: Wpa Or Wpa2 Wireless Security

    NETGEAR Wireless Cable Gateway CG3000 Select Setup > Wireless Settings to display this screen. Specify the Wireless Network settings. Name (SSID). The name of the wireless network. • 802.11 Mode.This is set to Up to 11 b/g/n by default. •...
  • Page 14 NETGEAR Wireless Cable Gateway CG3000 In the Security Options section of the Wireless Settings screen, leave the default setting select one of the WPA settings: FINALAN0AS WPA-PSK. This setting provides the TKIP encryption type and a pre-shared key • passphrase.
  • Page 15: Wep Security

    NETGEAR Wireless Cable Gateway CG3000 WEP Security By default, the gateway is set up to work with WPA and WPA2 Note: wireless security, both of which are newer than WEP. Typically, the only reason you might need to set up WEP would be to allow access to older wireless computers or devices that cannot support WPA.
  • Page 16: Push 'N' Connect (Wps) Wireless Setup

    NETGEAR Wireless Cable Gateway CG3000 Push 'N' Connect (WPS) Wireless Setup Push 'N' Connect (WPS) can be a quick way to automatically set up your gateway’s wireless network and set up your wireless computer to connect to it at the same time. WPS, also called Wi-Fi Protected Setup, is relatively new technology, so before you decide to use it, check to make sure your wireless computers and devices support WPS.
  • Page 17: Pin

    NETGEAR Wireless Cable Gateway CG3000 Either click the WPS button, or press the button on the front of the gateway. The WPS LED on the front of the gateway begins to blink. • The gateway tries to communicate with the wireless computer or device for 2 minutes.
  • Page 18: Chapter 3 Content Filtering

    Content Filtering This chapter describes how to use content filtering s for the gateway. This chapter includes: on page 19. • View or Email Logs on page 19. • Block Keywords, Sites, and Services on page 21. • Services...
  • Page 19: View Or Email Logs

    NETGEAR Wireless Cable Gateway CG3000 View or Email Logs Your gateway logs security-related events such as Denial of Service (DoS) attacks, hacker probes, and administrator logins, based on the settings on the Logs screen. If you set up content filtering on the Block Sites screen, you can also log when someone on your network tried to access a blocked site.
  • Page 20: Block Keywords And Domains

    The gateway allows you to restrict access to Internet content based on functions such as Web address keywords and Web domains. A domain name is the name of a particular website. For example, for the address www.NETGEAR.com, the domain name is NETGEAR.com.
  • Page 21: Services

    NETGEAR Wireless Cable Gateway CG3000 Services You can use the Services screen to disable certain gateway features. Select Content Filtering > Services. To disable a feature, clear its check box. Click Apply for your changes to take effect. The following Services are available in this screen: Firewall Features.
  • Page 22: Chapter 4 Manage Your Network

    Manage Your Network This chapter describes how to perform network management tasks with your gateway. When you log in to the gateway (see on page 9), these tasks are grouped Log In to Your Gateway under Maintenance. This chapter includes: on page 23.
  • Page 23: Gateway Status

    NETGEAR Wireless Cable Gateway CG3000 Gateway Status Use the Gateway Status screen to see hardware and firmware details about the gateway and basic status information. Select Maintenance > Gateway Status. The following table describes the fields displayed in this screen.
  • Page 24: Mta Status

    Primary DNS A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. Typically your ISP transfers the IP address of one or two DNS servers to your Gateway during login.
  • Page 25: Signal Status

    NETGEAR Wireless Cable Gateway CG3000 Signal Status Signal Status lets you follow the startup procedure and get details on the Downstream and Upstream cable channel. Figure 1. Startup, downstream, and upstream information Use the Signal Status screen to track the gateway’s initialization procedure, and to get details about the downstream and upstream cable channel.
  • Page 26: Change Password

    NETGEAR Wireless Cable Gateway CG3000 Change Password For security, the gateway has its own user names and passwords. NETGEAR recommends that you change the default passwords to more secure passwords. The ideal passwords should contain no dictionary words from any language, and should be a mixture of both upper and lower case letters, numbers, and symbols.
  • Page 27: Event Log

    NETGEAR Wireless Cable Gateway CG3000 Event Log The gateway logs security-related events such as denied incoming service requests and hacker probes. Select Maintenance > Event Log. To clear the log, click Clear Log, and to refresh the log, click Refresh.
  • Page 28 NETGEAR Wireless Cable Gateway CG3000 To start a ping test, enter the IP address in the Diagnostics screen, and click the Ping button. The Ping Results are displayed: To return to the Diagnostics screen and stop the test, click Back and then click Abort Test.
  • Page 29: Chapter 5 Advanced Settings

    Advanced Settings This chapter describes how to customize your network through the advanced settings on your gateway. When you log in to the gateway (see on page 9), these tasks Log In to Your Gateway are grouped under Advanced. This chapter includes: on page 30 •...
  • Page 30: Wireless Settings

    NETGEAR Wireless Cable Gateway CG3000 Wireless Settings Select Advanced > Wireless Settings to display the following screen where you can configure the wireless radio settings, and other advanced settings: The following table describes the fields in the Advanced Wireless Settings screen.
  • Page 31: Access Control By Mac Address

    NETGEAR Wireless Cable Gateway CG3000 Access Control by MAC Address You can use access control to specify which wireless computers or devices can connect to the gateway based on their MAC addresses. If you do not set up access control, any wireless computer or device that is configured with the correct SSID and wireless security settings will be allowed to access to your wireless network.
  • Page 32: Firewall Rules: Port Blocking

    NETGEAR Wireless Cable Gateway CG3000 Firewall Rules: Port Blocking You can use port blocking to block outbound traffic on specific ports. Outbound traffic rules control access to outside resources from local users.The default rule is to allow all access from the LAN side to the outside. You can use port blocking to add predefined or custom rules to specify exceptions to the default rule.
  • Page 33: Firewall Rules: Port Forwarding

    NETGEAR Wireless Cable Gateway CG3000 Perform one of the following actions: Click Add to save your settings. The Active Filters table now displays the list of ports • that are currently forwarded. To delete a service, select the radio button in the Active Filters table for the service •...
  • Page 34: Considerations For Port Forwarding

    If you do not assign a Default DMZ Computer, the gateway discards any undefined service request. Respond To Ping On Internet Port. If you want the CG3000 to respond to a 'Ping' from the Internet, click this check box. This can be used as a diagnostic tool.
  • Page 35: Assign A Computer As The Dmz Host

    NETGEAR Wireless Cable Gateway CG3000 Assign a Computer as The DMZ Host Type the last field of the IP address field in the DMZ Address field. Click Apply. Remove a Computer from Being a DMZ Computer: Type 0 in last field of the IP address field in DMZ Address.
  • Page 36: Lan Ip Setup

    NETGEAR Wireless Cable Gateway CG3000 LAN IP Setup The LAN IP screen allows you to configure LAN services such as the IP address of the gateway and DHCP. The TCP/IP and DHCP default values work fine in most cases. If you disable the DHCP server, you will need to assign to your...
  • Page 37: Reserving An Ip Address For Dhcp Use

    NETGEAR Wireless Cable Gateway CG3000 Reserving an IP Address for DHCP Use To reserve an IP address for DHCP use, enter the DHCP server reservation settings for the private LAN under DHCP Reservation Lease Info in the LAN Setup screen.
  • Page 38: Remote Management

    NETGEAR Wireless Cable Gateway CG3000 Remote Management With remote management, you can allow a user or users on the Internet to configure, upgrade, and check the status of the gateway. Use very secure passwords if you enable remote management. Note:...
  • Page 39 Port Number fields Web browser access normally uses the standard HTTP service port 80. NETGEAR recommends that you use a different port number for remote management, as using port 80 will prevent the use of a Web Server on your LAN, and can be more readily discovered by hackers.
  • Page 40: Universal Plug And Play (Upnp)

    NETGEAR Wireless Cable Gateway CG3000 Universal Plug and Play (UPnP) Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. With UPnP you can specify: Advertisement Period.
  • Page 41: Chapter 6 Troubleshooting

    Troubleshooting This chapter gives information about troubleshooting your NETGEAR Wireless Cable Gateway CG3000. For the common problems listed, go to the section indicated. Have I connected the gateway correctly? • Go to on page 42. Basic Functions I cannot access the gateway configuration with my browser.
  • Page 42: Basic Functions

    NETGEAR Wireless Cable Gateway CG3000 Basic Functions After you have turned on power to the gateway, you should do the following: Check to see that the Power LED is on. Check that the numbered Ethernet LEDs come on momentarily. After a few seconds, check that the local port link LEDs are lit for any local ports that are connected.
  • Page 43: Access The Gateway Configuration

    NETGEAR Wireless Cable Gateway CG3000 Access the Gateway Configuration If you are unable to access the gateway’s configuration from a computer on your local network, check the following: Check the Ethernet connection between the computer and the gateway as described in •...
  • Page 44: Troubleshoot The Isp Connection

    NETGEAR Wireless Cable Gateway CG3000 Troubleshoot the ISP Connection If your gateway cannot access the Internet and your Cable Link LED is on, you might need to register the cable MAC address and/or device MAC address of you gateway with your cable service provider.
  • Page 45: Test The Path From Your Pc To A Remote Device

    Put the antenna in a vertical position to provide the best side-to-side coverage. Put • the antenna in a horizontal position to provide the best up-and-down coverage. To reduce interference when using more than one access point, NETGEAR • recommends using 5 channel spacing between adjacent access points (for example, use Channels 1 and 6, or 6 and 11).
  • Page 46: Appendix A Technical Specifications

    Technical Specifications This chapter covers the following topics: • Factory Default Settings on page 49 • Technical Specifications...
  • Page 47: Factory Default Settings

    Product Name & Model Factory Default Settings You can return the product family to its factory settings. On the bottom of the product family, press and hold the Restore Factory Settings button for over 7 seconds. The product family resets, and returns to its factory settings. Your device will return to the factory configuration settings shown in the following table.
  • Page 48 Product Name & Model Table 1. Factory Default Settings (Continued) Wireless Wireless communication Enabled SSID name As shown on the product label. Security WPA/WPA2 Broadcast SSID Enabled Transmission speed Auto Country/region Depends on the country where the product is sold. RF channel Auto Operating mode...
  • Page 49: Technical Specifications

    Product Name & Model Technical Specifications The following table describes the technical specifications for the product family. Table 2. Technical Specifications Network protocol and Data and Routing Protocols: TCP/IP, DHCP server and client, DNS relay, NAT standards compatibility (many-to-one), TFTP client, VPN pass through (IPSec, PPTP) Power adapter •...
  • Page 50: Appendix B Notification Of Compliance

    Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos [Spanish] esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva...
  • Page 51 [Swedish] väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Íslenska Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar [Icelandic] kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de grunnleggende krav [Norwegian] og øvrige relevante krav i direktiv 1999/5/EF.
  • Page 52: Index

    Index Numerics gateway front panel gateway rear panel 192.168.1.1, default IP address IP address backing up the configuration file IP addresses, auto-generated Basic Settings blocking keywords sites blocking ports IP address IP settings LEDs troubleshooting cable channel logging in configuration logging out backup logs...
  • Page 53 NETGEAR Wireless Cable Gateway CG3000 LEDs ping utility TCP/IP network Universal Plug and Play (UPnP) voice Ethernet connection voice gateway, installing voice ports VoIP service keys passphrase Wi-Fi Protected Setup (WPS) Push ’N’ Connect wireless access point card access list...

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