Usb; Modem - Toshiba TE2000 User Manual

USB

Refer also to your USB device's documentation.
Problem
USB device does
not work

Modem

Problem
Communication
software can't
initialise modem
You can hear a dial
tone but can't make
a call
You place a call, but
a connection can't
be made
After making a call
you can't hear a ring
Communication is
cut off unexpectedly
A CONNECT display
is quickly replaced
by NO CARRIER
TOSHIBA TE2000
Procedure
Check for a firm cable connection between the
USB ports on the computer and the USB device.
Make sure the USB device drivers are properly
installed. Refer to your Windows documentation
for information on checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to Enabled.
If problems persist, contact your dealer.
Procedure
Make sure the computer's internal modem
settings are correct. Refer to Phone and Modem
Options in the Control Panel.
If the call is going through a PBX machine, make
sure the communication application's tone dial
detection feature is disabled.
You can also use the ATX command.
Make sure the settings are correct in your
communications application.
Make sure the tone or pulse selection in your
communications application is set correctly.
You can also use the ATD command.
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
Check the error control setting in your
communications application.
You can also use the AT\N command.
Troubleshooting
9-18