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Mouse does not respond to movement or is too slow.
Cause
Mouse connector is not properly plugged into the back of the
computer.
Program in use has stopped responding to commands.
Mouse is not detected.
Mouse may need cleaning.
Surface under the mouse is too smooth for the roller ball to
work effectively.
Mouse may need repair.
Computer is in standby mode.
Mouse will only move vertically, horizontally, or movement is jerky.
Cause
Mouse roller ball or the rotating encoder shafts that make
contact with the ball are dirty.
Optical mouse does not track cursor well.
Cause
Surface under mouse is not conducive to optics.
68
Solution
Shut down the computer using the keyboard.
1.
Press the
Ctrl
and
Esc
keys at the same time (or press the
Windows logo
key) to display the Start menu.
2.
Use the
arrow
keys to select Shut Down and then press
the
Enter
key.
3.
After the shutdown is complete, plug the mouse
connector into the back of the computer (or the
keyboard) and restart.
Shut down the computer using the keyboard then restart the
computer.
Unplug and reconnect the mouse cable to your computer.
Remove the roller ball cover on the mouse and clean the
internal components.
Use a mouse pad or other rough surface under the mouse.
See the Worldwide Limited Warranty for terms and
conditions.
Press the power button to resume from standby mode.
CAUTION:
When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you will
lose any unsaved data.
Solution
Remove roller ball cover from the bottom of the mouse and
clean the internal components with a mouse cleaning kit
available from most computer stores.
Solution
1.
Gently wipe the light sensor lens on the bottom of the
mouse with a lint-free cloth (not paper).
2.
Place a mouse pad, white sheet of paper, or other less
reflective surface under the mouse.
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