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Technical Support
The TracVision antenna is a sophisticated electronic device; only KVH-
authorized technicians have the specialist tools and expertise
necessary to diagnose and repair a system fault. Therefore, if you
experience an operating problem or require technical assistance,
please call or visit your local authorized TracVision dealer or
distributor. You can find an authorized technician near you by visiting
our website at www.kvh.com/wheretogetservice.
If you need help finding an authorized technician, please contact KVH
Technical Support:
North/South America, Australia:
Phone: +1 401 847-3327
E-mail: techs@kvh.com
(Mon.-Fri., 9 am-6 pm ET, +5 GMT)
(Sat., 9 am-2 pm ET, +5 GMT)
Europe, Middle East, Asia:
Phone: +45 45 160 180
E-mail: support@kvh.dk
(Mon.-Thu., 8 am-4:30 pm, -1 GMT)
(Fri., 8 am-2 pm, -1 GMT)
Please have your antenna and interface box serial numbers handy
before you call. You can get these serial numbers from the interface
box; see
"Viewing System Information" on page
TracVision M3/M2 User's Guide
Chapter 5 - Troubleshooting
46.
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