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Customer Service & Assistance
Exclusion of liability
Some displays may contain pixels (pic-
ture elements), which remain activated
or deactivated. As a pixel is made up of
three sub-pixels (red, green, blue), it is
possible that pixel colours may vary.
This is completely normal and does not
indicate a fault.
148
VoIP status codes
In the following tables you will find the
meaning of the most important VoIP status
codes and messages.
Status
Meaning
code
0x31
IP configuration error
IP domain not entered.
0x33
IP configuration error:
SIP user name ( Authentication Name)
not entered.
This is shown, for example, when dialling
with a line suffix, if no connection is con-
figured for the suffix on the base.
0x34
IP configuration error:
SIP password (Authentication Pass-
word) not entered.
0x300 The called party can be reached under
multiple phone numbers. If the VoIP pro-
vider supports this, a list of the phone
numbers is transmitted as well as the
status code. The caller can select the
number to which he wants to make the
connection.
0x301 Permanently diverted.
The called party can no longer be
reached under this number. The new
number is transferred to the phone
together with the status code, and the
phone then no longer accesses the old
number but dials the new address
immediately.
0x302 Temporarily diverted.
The phone is informed that the called
party cannot be reached under the
dialled number. The call is diverted for a
limited period. The phone is also noti-
fied of the length of the diversion.
0x305 The query is sent to a different "proxy
server", e.g., to balance incoming que-
ries. The phone will make the same
query once again to another proxy
server. This is not a redirection of the
address per se.
0x380 Other service:
The query or call could not be trans-
ferred. However, the phone is notified
of other options available to connect
the call.
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