Seagate ST4000VX000 Product Manual

Seagate ST4000VX000 Product Manual

Surveillance hdd
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Product Manual
Seagate
Surveillance HDD
®
ST4000VX000
ST3000VX002
100730368
Rev. A
February 2014

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Table of Contents
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Summary of Contents for Seagate ST4000VX000

  • Page 1 Product Manual Seagate Surveillance HDD ® ST4000VX000 ST3000VX002 100730368 Rev. A February 2014...
  • Page 2 United States and/or other countries. Seagate Surveillance HDD and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.
  • Page 3: Table Of Contents

    Seagate Technology Support Services ........
  • Page 4 Mounting dimensions (3TB and 4TB) ......... . 16 Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 5: Seagate Technology Support Services

    • Authorized Service Centers For information regarding Warranty Support, visit:http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit http://www.seagate.com/services-software/data-recovery-services/ For Seagate OEM and Distribution partner portal, visit: http://www.seagate.com/partners/ For Seagate reseller portal, visit: http://www.seagate.com/partners/my-spp-dashboard/ Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 6: Introduction

    • SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns. • Support for S.M.A.R.T. drive monitoring and reporting • Supports latching SATA cables and connectors • Worldwide Name (WWN) capability uniquely identifies the drive Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 7: About The Sata Interface

    SATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at Note the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical SATA environment. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 8: Drive Specifications

    –40° to 70°C (non-operating) Temperature gradient 20°C per hour max (operating) 30°C per hour max (nonoperating) Relative humidity 5% to 90% (operating) 5% to 95% (nonoperating) Relative humidity gradient (max) 30% per hour Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 9 ** One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting. *** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 10: Formatted Capacityy

    Recording method TGMR Recording density 1807kFCI 1550kFCI Track density (ktracks/inch avg) Areal density (Gb/in Internal data transfer rate (Mb/s max) 1813 Maximum sustained data transfer rate, OD read (MB/s) I/O data-transfer rate (MB/s max) Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 11: Physical Characteristics

    15 (typical) / 17 (max) Ready to spindle stop (in seconds) 10 (typical) / 11 (max) Time-to-ready may be longer than normal if the drive power is removed without going through normal OS powerdown procedures. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 12: Power Specifications

    • Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave injected noise at up to 10MHz. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current. Note Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 13: Voltage Tolerance

    Ambient temperature is defined as the temperature of the environment immediately surrounding the drive. Above 1000ft. (305 meters), the maximum temperature is derated linearly by 1°C every 1000 ft. Drive case temperature should be measured at the location indicated in Figure 2 Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 14: Ambient Temperature

    The non-operating shock level that the drive can experience without incurring physical damage or degradation in performance when subsequently put into operation is 300 Gs based on a non-repetitive half-sine shock pulse of 2ms duration. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 15: Non-Operating Vibration

    Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389- 7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.
  • Page 16: Electromagnetic Immunity

    (or part number) and country of purchase. The system will display the warranty information for the drive. 2.14 Agency certification 2.14.1 Safety certification These products are certified to meet the requirements of UL60950-1, CSA60950-1 and EN60950 and so marked as to the certify agency. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 17: Electromagnetic Compatibility

    As a subassembly, no Federal Communications Commission verification or certification of the device is required. Seagate has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disk drive, motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J, Part 15 of the FCC rules.
  • Page 18: Environmental Protection

    The silver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an ambient relative humidity greater than 95%.
  • Page 19: Configuring And Mounting The Drive

    For installations which require cables, users can connect the drive as illustrated in Figure 1 Figure 1 Attaching SATA cabling Signal connector Power connector Signal cable Power cable Each cable is keyed to ensure correct orientation. Seagate Surveillance HDD drives support latching SATA connectors. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 20: Drive Mounting

    • The screws should be inserted no more than 0.150 inch (3.81mm) into the bottom or side mounting holes. • Do not overtighten the mounting screws (maximum torque: 6 inch-lb). Figure 2 Mounting dimensions (3TB and 4TB) Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 21: Sata Interface

    For detailed information about the SATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. Hot-Plug compatibility Seagate Surveillance HDD drives incorporate connectors which enable users to hot plug these drives in accordance with the SATA Revision 3.0 specification. This specification can be downloaded from www.serialata.org.
  • Page 22: Sata Device Plug Connector Pin Definitions

    3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate backplane configuration. • All used voltage pins (V ) must be terminated. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 23: Supported Ata Commands

    Read Native Max Address Extended Read Sectors Read Sectors Extended Read Sectors Without Retries Read Verify Sectors Read Verify Sectors Extended Read Verify Sectors Without Retries Recalibrate Security Disable Password Security Erase Prepare Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 24 Write DMA Extended Write DMA FUA Extended Write DMA Without Retries Write Log Extended Write Multiple Write Multiple Extended Write Multiple FUA Extended Write Sectors Write Sectors Without Retries Write Sectors Extended Write Uncorrectable Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 25: Identify Device Command

    Words 54–58, 64–70 and 88 are valid 0007 Number of current logical cylinders xxxx Number of current logical heads xxxx Number of current logical sectors per logical track xxxx 57–58 Current capacity in sectors xxxx Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 26 Ultra DMA support and current mode (see note following this table) xx7F Security erase time 0039 Enhanced security erase time 0039 Master password revision code FFFE Hardware reset value xxxx Automatic acoustic management 8080 95–99 ATA-reserved 0000 Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 27 GPL feature set is supported. WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported. WRITE DMA QUEUED FUA EXT command is supported. 64-bit World Wide Name is supported. 9-10 Obsolete. 11-12 Reserved for TLC. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 28 Ultra DMA mode 2 is currently active. Ultra DMA mode 3 is currently active. Ultra DMA mode 4 is currently active. Ultra DMA mode 5 is currently active. Ultra DMA mode 6 is currently active. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 29: Set Features Command

    Disable use of SATA features Enable read look-ahead (read cache) feature (default). Report full capacity available At power-on, or after a hardware or software reset, the default values of the features are as indicated Note above. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 30: Commands

    S.M.A.R.T. Enable Operations S.M.A.R.T. Disable Operations S.M.A.R.T. Return Status If an appropriate code is not written to the Features Register, the command is aborted and 0x 04 (abort) Note is written to the Error register. Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 31 Electromagnetic Compatibility (EMC) 13 logical geometry 6 Electromagnetic Compatibility control Regulation 13 Electromagnetic Compatibility Directive (2004/108/EC) master/slave 3 mounting 16 Electromagnetic immunity 12 mounting screws 10 Electrostatic discharge 12 mounting the drive 15 Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 32 10 temperature 7 Reliability 12 temperature gradient 10 RF 12 timer 9 RMS read/write current 8 timers 9 RoHS 14 track density 6 RRL 13 Track-to-track 7 Track-to-track seek time 7 Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 33 Write DMA Without Retries 20 Write Log Extended 20 Write Multiple 20 Write Multiple Extended 20 Write Multiple FUA Extended 20 Write Sectors 20 Write Sectors Extended 20 Write Sectors Without Retries 20 Seagate Surveillance HDD Product Manual, Rev. A...
  • Page 34 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00 Publication Number: 100730368, Rev. A...

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