Seagate ST4000VX000 Product Manual

Seagate ST4000VX000 Product Manual

Surveillance hdd surveillance +rescue
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Surveillance HDD
Surveillance +Rescue
SATA Product Manual
Standard model
+Rescue model
ST4000VX000
ST4000VX002
ST3000VX002
100799400, Rev. E
May 2016

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Summary of Contents for Seagate ST4000VX000

  • Page 1 Surveillance HDD Surveillance +Rescue SATA Product Manual Standard model +Rescue model ST4000VX000 ST4000VX002 ST3000VX002 100799400, Rev. E May 2016...
  • Page 2 Publication number: 100799400, Rev. E May 2016 Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Rescue and SeaTools are either trade- marks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.
  • Page 3: Table Of Contents

    Warranty (for Standard Surveillance HDD models) ..........16 2.13.1 Seagate® Rescue™ Data Recovery Service Program Terms......17 2.14 Agency certification .
  • Page 4 Mounting dimensions (3TB and 4TB) ............22 Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 5 For information regarding online support and services, visit: http://www.seagate.com/contacts/ For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: http://www.seagate.com/services-software/data-recovery-services/ For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/ Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 6: Introduction

    • Transient power on management - <=1.8A spin-up current • Uncompromising reliability supports flexible surveillance design with case temperatures up to 70ºC • Workload ratings of 180TB/year • Worldwide Name (WWN) capability uniquely identifies the drive Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 7: About The Sata Interface

    Shadow Register Block. All SATA devices behave like Device 0 devices. For additional information about how SATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0. ” The specification can be downloaded from www.sata-io.org. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 8: Drive Specifications

    <=1.8A 5V: ±5% Voltage tolerance (including noise) 12V: ±10% Non-Operating (Ambient °C) -40° to 70° Operating ambient temperature (min °C) 0° † Operating temperature (drive case max °C) 70° Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 9 *** All specifications above are based on native configurations. † Seagate does not recommend operating at sustained case temperatures above 60C. Operating at higher temperatures will reduce useful life of the product. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 10: Formatted Capacity

    Track density (ktracks/inch avg) Areal density (Gb/in avg) Internal data transfer rate (Mb/s max) 2111 1858 Maximum sustained data transfer rate, OD read (MB/s) I/O data-transfer rate (MB/s max) Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 11: Manufacturer Physical Characteristics

    10 (typical) Ready to spindle stop (in seconds) 11 (max) Time-to-ready may be longer than normal if the drive power is removed without going through normal OS powerdown procedures. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 12: Power Specifications

    Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current. Note 2.8.3 Voltage tolerance Voltage tolerance (including noise): • 5V ±5% • 12V ±10% Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 13: Power-Management Modes

    Standby mode. In both Idle and Standby mode, the drive accepts all com- mands and returns to Active mode when disk access is necessary. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 14: Environmental Specifications

    † Operating (Drive case max °C) 70° † Seagate does not recommend operating at sustained case temperatures above 60C. Operating at higher temperatures will reduce useful life of the product. 2.9.3 Temperature gradient Operating 20°C per hour (68°F per hour max), without condensation Non-operating 30°C per hour (86°F per hour max)
  • Page 15: Shock

    The maximum non-operating vibration levels that the drive may experience without incurring physical damage or degradation in performance when subsequently put into operation are specified below. 5Hz to 22Hz 3.0 Gs (Limited displacement) 22Hz to 350Hz 3.0 Gs 350Hz to 500Hz 3.0 Gs Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 16: Acoustics

    Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.
  • Page 17: Reliability - Mean Time Between Failure

    I/O duty cycle affect the product MTBF. The MTBF will be degraded if used in an enterprise application. 2.12.1 Storage Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged within the defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1 year packaged or unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-condensing, and...
  • Page 18: Seagate® Rescue™ Data Recovery Service Program Terms

    Rescue™ General Terms. By requesting Rescue services, you agree that these program terms govern any data recovery services that Seagate Recovery Services (SRS) and any other Seagate Technology company may attempt to provide to you. There are limitations about what data can be recovered under the Rescue program (e.g., not all data is always recoverable), so please carefully review these program terms to understand what the Rescue program does and does not cover.
  • Page 19 Seagate reserves the right to refuse service to or the return of any storage devices that have been determined to violate these regulations.
  • Page 20: Agency Certification

    As a subassembly, no Federal Communications Commission verification or certification of the device is required. Seagate has tested this device in enclosures as described above to ensure that the total assembly (enclosure, disk drive, motherboard, power supply, etc.) does comply with the limits for a Class B computing device, pursuant to Subpart J, Part 15 of the FCC rules.
  • Page 21: Environmental Protection

    The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 22: Configuring And Mounting The Drive

    For installations which require cables, users can connect the drive as illustrated in Figure 1 Figure 1 Attaching SATA cabling Each cable is keyed to ensure correct orientation. NAS HDD +SRS drives support latching SATA connectors. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 23: Drive Mounting

    • Do not overtighten the mounting screws (maximum torque: 6 inch-lb). Figure 2 Mounting dimensions (3TB and 4TB) 0.12 0.12 Note. Image is for reference only, and may not represent actual drive. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 24: Sata Interface

    There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate backplane configuration. • All used voltage pins (V ) must be terminated. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 25: Supported Ata Commands

    Read Stream DMA Extended Read Stream Extended Read Verify Sectors Read Verify Sectors Extended Read Verify Sectors Without Retries Recalibrate Security Disable Password Security Erase Prepare Security Erase Unit Security Freeze Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 26 Write Log Extended Write Multiple Write Multiple Extended Write Multiple FUA Extended Write Sectors Write Sectors Without Retries Write Sectors Extended Write Stream DMA Extended Write Stream Extended Write Uncorrectable Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 27: Identify Device Command

    14 Shall be set to one 13:1 Reserved for the Trusted Computing Group 0 Trusted Computing feature set is supported Standard Standby timer, IORDY supported and may be disabled 2F00 Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 28 Recommended multiword DMA transfer cycle time per word (120 nsec) 0078 Minimum PIO cycle time without IORDY flow control (240 nsec) 0078 Minimum PIO cycle time with IORDY flow control (120 nsec) 0078 Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 29 These words are required for drives that support the 48-bit ST4000VX002 = 7,814,037,168 addressing feature. Maximum value: 0000FFFFFFFFFFFFh. ST3000VX002 = 5,860,533,168 104-105 ATA-reserved 0000 Physical sector size / logical sector size 6003 Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 30 Multiword DMA mode 1 is supported. Multiword DMA mode 2 is supported. Multiword DMA mode 0 is currently active. Multiword DMA mode 1 is currently active. Multiword DMA mode 2 is currently active. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 31 Ultra DMA mode 2 is currently active. Ultra DMA mode 3 is currently active. Ultra DMA mode 4 is currently active. Ultra DMA mode 5 is currently active. Ultra DMA mode 6 is currently active. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 32: Set Features Command

    Enable read look-ahead (read cache) feature (default). Report full capacity available At power-on, or after a hardware or software reset, the default values of the features are as indicated above. Note Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 33: Commands

    S.M.A.R.T. Disable Operations S.M.A.R.T. Return Status If an appropriate code is not written to the Features Register, the Note command is aborted and 0x04 (abort) is written to the Error register. Seagate NAS HDD and NAS +SRS HDD Product Manual, Rev. E...
  • Page 34 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00 Publication Number: 100799400, Rev. E...

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