Table of Contents
Related Manuals for Seagate ST4000NM0011
Summary of Contents for Seagate ST4000NM0011
- Page 1 Enterprise Performance 3.5 HDD SAS Product Manual Standard 512E models Standard 4KN models ST4000NM0011 ST4000NM0001 Self-Encryption 512E models Self-Encryption 4KN models ST4000NM0041 ST4000NM0031 100790573, Rev. B May 2016...
- Page 2 Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Power Choice, Raid Rebuild and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments.All other trademarks or registered trademarks are the property of their...
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Page 3: Table Of Contents
Seagate® Technology Support Services ........ - Page 4 Identifying a Protection Information drive......... . 35 Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
- Page 5 Additional information ..............52 Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
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Page 6: Seagate® Technology Support Services
For information regarding online support and services, visit: http://www.seagate.com/contacts/ For information regarding Warranty Support, visit: http://www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: http://www.seagate.com/services-software/data-recovery-services/ For Seagate OEM, Distribution partner and reseller portals, visit: http://www.seagate.com/partners/ Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 7: Scope
Scope This manual describes Seagate® Enterprise Performance - 3.5 HDD SAS (Serial Attached SCSI) disk drives. Enterprise Performance - 3.5 HDD drives support the SAS Protocol specifications to the extent described in this manual. The SAS Interface Manual (part number 100293071) describes the general SAS characteristics of this and other Seagate SAS drives. -
Page 8: Applicable Standards And Reference Documentation
Section 9.3. Standards The Enterprise Performance - 3.5 HDD family complies with Seagate standards as noted in the appropriate sections of this manual and the Seagate SAS Interface Manual, part number 100293071. The drives are recognized in accordance with UL/cUL 60950-1 EN60950-1 and IEC 60950-1. Product also fulfills the requirements of UL/IEC 62368-1. -
Page 9: European Union Restriction Of Hazardous Substances (Rohs)
RoHS Directive. A number of parts and materials in Seagate products are procured from external suppliers. We rely on the representations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our supplier contracts require compliance with our chemical substance restrictions, and our suppliers document their compliance with our requirements by providing material content declarations for all parts and materials for the disk drives documented in this publication. -
Page 10: Reference Documents
TCG Storage Security Subsystem Class Enterprise Specification, v1.01 Specification for Acoustic Test Requirement and Procedures Seagate part number: 30553-001 In case of conflict between this document and any referenced document, this document takes precedence. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 11: General Description
The drives also use a high-performance actuator assembly with a low-inertia, balanced, patented, straight arm design that provides excellent performance with minimal power dissipation. Seagate recommends validating the configuration with the selected HBA/ Note RAID controller manufacturer to ensure use of full capacity is supported. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 12: Standard Features
• User-selectable logical block sizes for 4096 native models (4096, 4160, 4192 or 4224bytes per logical block) • Vertical, horizontal, or top down mounting Seagate Enterprise Performance - 3.5 HDD SAS Self-Encrypting Drive models have the following additional features. • 16 independent data bands •... -
Page 13: Reliability
Users having the necessary equipment may modify the data block size before issuing a format command and obtain different formatted capacities than those listed. To provide a stable target capacity environment and at the same time provide users with flexibility if they choose, Seagate recommends product planning in one of two modes: Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. -
Page 14: Performance Characteristics
*Assumes no errors and no relocated logical blocks. Rate measured from the start of the first logical block transfer to or from the host. ** MiB/s x 1.048 = MB/s Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 15: Start/Stop Time
If the STRICT bit in Mode page 00h (byte 2, bit 1) is set to one, the drive responds as it does for any attempt to change an unchangeable parameter. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 16: Caching Write Data
When prefetch (read look-ahead) is enabled (enabled by DRA = 0), the drive enables prefetch of contiguous blocks from the disk when it senses that a prefetch hit will likely occur. The drive disables prefetch when it decides that a prefetch hit is not likely to occur. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 17: Reliability Specifications
An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 18: Reliability And Service
Discharge the static electricity from the drive carrier prior to inserting it into the system. The drive motor must come to a complete stop prior to changing the Caution plane of operation. This time is required to insure data integrity. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... - Page 19 In either case, the interval and failure counters are reset and the process starts over. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
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Page 20: Thermal Monitor
• Track-follow error after retries are exhausted • Read error after retries are exhausted • Write error after retries are exhausted Recovered errors will not be reported as diagnostic failures. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... - Page 21 “not ready” cause. While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a failed drive. A Drive Not Ready condition is reported by the drive under the following conditions: •...
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Page 22: Product Warranty
See “Seagate® Technology Support Services” on page 5 for warranty contact information. Shipping When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty. -
Page 23: Physical/Electrical Specifications
• Specified and accumulated Start/Stops and Load/Unload cycles Power Condition Transitions Log Page reports (log page 0x1A, subpage 0x00) • Accumulated transitions to Active, Idle_A, Idle_B, Idle_C, Standby_Y, Standby_Z Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 24: Ac Power Requirements
Maximum DC 0.81 0.67 12.08 Maximum (peak) DC 1.48 1.15 Operating current (sequential write) Typical DC 0.49 0.67 10.45 Maximum DC 0.54 0.69 11.04 Maximum (peak) DC 0.93 1.18 Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 25: Conducted Noise Immunity
250 mV pp from 20 KHz to 5 MHz. 6.3.2 Power sequencing The drive does not require power sequencing. The drive protects against inadvertent writing during power-up and down. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 26: Current Profiles
6.3.3 Current profiles The +12V and +5V current profiles for the Enterprise Performance - 3.5 HDD drives are shown below. Figure 1. Current profiles for 4000GB models Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 27: Power Dissipation
–40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 28: Humidity
Packaged Seagate finished drive bulk packs are designed and tested to meet or exceed applicable ISTA and ASTM standards. Volume finished drives will be shipped from Seagate factories on pallets to minimize freight costs and ease material handling. Seagate finished drive bulk packs may be shipped individually. - Page 29 5 - 500 Hz @ 3.0 G (zero to peak) Vibration may be applied in the X, Y, or Z axis. 10 - 500 Hz (translational random flat profile) 2.4 GRMS Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
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Page 30: Acoustics
Sound power while operating shall be 3.9 bels typical when measured to ISO 7779 specification. There will not be any discrete tones more than 9 dB above the masking noise on typical drives when measured according to Seagate specification 30553-001. There will not be any tones more than 12 dB above the masking noise on any drive. -
Page 31: Mechanical Specifications
MAX TORQUE 6 IN/LBS. 4.000±.010 (4.000) 5.787 MAX (5.770) Figure 4. Mounting configuration dimensions (4TB models) Note The image is for mechanical dimension reference only and may not represent the actual drive. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 32: About Self-Encrypting Drives
The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the computer, storage and digital communications industry. Seagate’s SED models comply with the standards published by the TCG. To use the security features in the drive, the host must be capable of constructing and issuing the following two SCSI commands: •... -
Page 33: Data Bands
PSID is not electronically accessible and can only be manually read from the drive label or scanned in via the 2D barcode. RevertSP can be used to recover the use of drives when the passwords are lost. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 34: Defect And Error Management
SCSI defect and error management involves drive internal defect/error management and SAS system error considerations (errors in communications between the initiator and the drive). In addition, Seagate provides the following technologies used to increase data integrity and drive reliability: •... -
Page 35: Sas System Errors
Overhead associated with a return to host-servicing activity from BMS only impacts the first command that interrupted BMS, this results in a typical delay of about 1 ms. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 36: Deferred Auto-Reallocation
This is in contrast to the system having to use the Reassign Command to reassign a location that was unreadable and then generate a write command to rewrite the data. DAR is most effective when AWRE and ARRE are enabled—this is the default setting from the Seagate factory. With AWRE and ARRE disabled DAR is unable to reallocate the failing location and will report an error sense code indicating that a write command is being attempted to a previously failing location. -
Page 37: Installation
The drive may be mounted in any orientation. All drive performance characterizations, however, have been done with the drive in horizontal (discs level) and vertical (drive on its side) orientations, which are the two preferred mounting orientations. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 38: Cooling
Note. Air flows in the direction shown or in reverse direction (side to side) Figure 6. Air flow Note Image is for reference only, may not represent actual drive. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 39: Drive Mounting
Increased radiated emissions may result if maximum surface area ground connection is not provided between system ground and drive ground. This is the system designer’s and integrator’s responsibility. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 40: Interface Requirements
• Concurrent port transfers—The drive supports receiving COMMAND, TASK management transfers on both ports at the same time. • Full duplex—The drive supports sending XFER_RDY, DATA and RESPONSE transfers while receiving frames on both ports. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 41: Scsi Commands Supported
PCR bit DU bit DS bit TSD bit ETC bit TMC bit LP bit Log Sense Application Client Log page (0Fh) Buffer Over-run/Under-run page (01h) Cache Statistics page (37h) Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... - Page 42 Mode Sense (10) (same pages as Mode Sense 1Ah) Persistent Reserve In Persistent Reserve Out Prefetch (10) Prefetch (16) N.A. Read (6) Read (10) DPO bit supported FUA bit supported Read (12) Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
- Page 43 Security Protocol In Y (SED models only) Security Protocol Out Y (SED models only) Seek (6) Seek (10) Send Diagnostics Diagnostic_Page (3Fh) H2SAT_Page (95h) Inline_Diag_Page (98h) LDEV_Format_Page (A0h) PHY_EOM_Diag_Page (88h) Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
- Page 44 A = Support is available on special request. Approximately 1.5 increase in time to complete this command for a SED drive versus a non-SED drive of the same capacity. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
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Page 45: Inquiry Data
Eight ASCII digits representing the eight digits of the product serial number. Bytes 16 through 26 reflect model of drive. The table above shows the hex values for Model ST4000NM0011. Refer to the values below for the values of bytes 16 through 26 of a particular model:... -
Page 46: Mode Sense Data
The following tables list the values of the data bytes returned by the drive in response to the Mode Sense command pages for SCSI implementation (see the SAS Interface Manual ). DEF = Default value. Standard OEM drives are shipped configured this way. CHG = Changeable bits; indicates if default value is changeable. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... - Page 47 CHG: 1A 26 01 0F FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FC DEF: 1C 0A 10 00 00 00 00 00 00 00 00 01 CHG: 1C 0A 9D 0F FF FF FF FF FF FF FF FF Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
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Page 48: Miscellaneous Operating Features And Conditions
Figure 7 shows the location of the SAS device connector J1. Figures 8 and 9 provide the dimensions of the SAS connector. Details of the physical, electrical, and logical characteristics are provided within this section. The operational aspects of Seagate’s SAS drives are provided in the SAS Interface Manual. - Page 49 SEE Detail1 33.43 0.05 15.875 15.875 1.27 (14X) 1.27 (6X) 0.84 0.05 (22X) 5.08 0.15 B 4.90 0.08 0.35MIN C OF DATUM B Figure 8. SAS device plug dimensions Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
- Page 50 0.08 0.05 TO DATUM A 0.03 1.90 0.08 1.23 0.05 Detail 2 0.08 0.05 2.40 0.08 0.10 A SECTION B - B Figure 9. SAS device plug dimensions (detail) Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B...
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Page 51: Physical Characteristics
** - Power Disable (T10 Industry Standard) for remote management of the end device. Allows power cycling / power saving to be controlled by the host via interface pin 3. NC - No connection in the drive. Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 52: Sas Transmitters And Receivers
Spun up and activity (command executing) Spinning up or down Blinks steadily (50% on and 50% off, 0.5 seconds on and off for 0.5 seconds) Format in progress, each cylinder change Toggles on/off Seagate Enterprise Performance - 3.5 HDD SAS Product Manual, Rev. B... -
Page 53: Differential Signals
Additional information Please contact the Seagate representative for SAS electrical details, if required. For more information about the Phy, Link, Transport, and Applications layers of the SAS interface, refer to the Seagate SAS Interface Manual, part number 100293071. For more information about the SCSI commands used by Seagate SAS drives, refer to the Seagate SCSI Commands Reference Manual, part number 100293068. - Page 54 ASIA/PACIFIC Seagate Singapore International Headquarters Pte. Ltd. 7000 Ang Mo Kio Avenue 5, Singapore 569877, 65-6485-3888 EUROPE, MIDDLE EAST AND AFRICA Seagate Technology SAS 16-18 rue du Dôme, 92100 Boulogne-Billancourt, France, 33 1-4186 10 00 Publication Number: 100790573, Rev. B...