Troubleshooting; Audio Problems - Lenovo ThinkStation S30 Hardware Maintenance Manual

• For Windows 8 or Windows 8.1: Open Control Panel, and then click System and Security ➙ System
➙ System Protection ➙ System Restore.
If this does not correct the problem, continue with the next step.
6. Run the diagnostic programs. See "Lenovo Solution Center" on page 52 for more information.
• If the diagnostic programs detect a hardware failure, contact the Lenovo Customer Support Center.
See "Lenovo Support Web site" on page 31 for more information.
• If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See
"Lenovo Support Web site" on page 31 for more information.
• If the diagnostic programs do not detect a hardware failure, continue with the next step.
7. Use an antivirus program to see if your computer has been infected by a virus. If the program detects a
virus, remove the virus.
8. If none of these actions solve the problem, seek technical assistance. See "Lenovo Support Web
site" on page 31 for more information.

Troubleshooting

Use the troubleshooting information to find solutions to problems that have definite symptoms.
If the symptom your computer is experiencing occurred immediately after you installed a new hardware
option or new software, do the following before referring to the troubleshooting information:
1. Remove the new hardware option or software. If you must remove the computer cover to remove a
hardware option, make sure you review and follow the electrical safety information provided with your
computer. For your safety, do not operate the computer with the cover removed.
2. Run the diagnostic programs to ensure your computer is operating correctly.
3. Reinstall the new hardware option or software following the manufacturer's instructions.
Select the problem your computer is experiencing from the following list:
• "Audio problems" on page 37
• "CD problems" on page 39
• "DVD problems" on page 40
• "Intermittent problems" on page 41
• "Hard disk drive problems" on page 41
• "Keyboard, mouse, or pointing device problems" on page 42
• "Monitor problems" on page 44
• "Ethernet problems" on page 45
• "Option problems" on page 47
• "Performance and lockup problems" on page 48
• "Printer problems" on page 50
• "Serial connector problems" on page 50
• "Software problems" on page 51
• "USB problems" on page 52

Audio problems

Select your symptom from the following list:
• "No audio in Windows" on page 38
.
Chapter 5 Troubleshooting and diagnostics
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