Device Switch - Blackberry Q5 User Manual

User Guide

Device Switch

Using your BlackBerry device, you can switch from one device to another and transfer your contacts, calendar entries,
pictures, videos, notes, memos, and more.
Before you switch devices
For information about how to switch to a BlackBerry device from an older BlackBerry device or a third-party device, visit
www.blackberry.com/deviceswitch.
Learn what transfer options are available to you
The types of data transferred depends on the transfer method you use and the type of smartphone you're transferring data
from. Data transferred might include some settings, phone history, pictures, music, browser bookmarks, and so on. For a
list of the type of data that is transferred, visit www.blackberry.com/deviceswitch.
• Switching from BlackBerry Device Software 5.0 or later? On a computer, you can use BlackBerry Link to switch devices.
• Switching from BlackBerry 7.0 or BlackBerry 7.1? You can use a media card on your device to switch devices.
• Switching from a BlackBerry device that has BlackBerry Protect installed? You can use BlackBerry Protect to transfer
supported data, such as contacts, from your current device's backup file to your new device.
• Switching from an iPhone or Android device? You can download the device switch app from BlackBerry World.
Tip: If you're switching from a BlackBerry device, to see what version of software you're currently running, on the home
screen of your old device, do one of the following:
• Click Options > About.
• Click Options > Device > About Device Versions.
Make note of your usernames and passwords
Before you switch BlackBerry devices, make sure that you have the following:
• If you have saved usernames and passwords in Password Keeper, consider temporarily writing this information down so
that you have it when you're ready to add accounts to your new device.
• If you have a device running BlackBerry Device Software 5.0 or later, you might have created a BlackBerry ID that you
used to log in to your device and the BlackBerry World storefront. If you log in to your BlackBerry 10 device with your
BlackBerry ID, you might be able to reinstall apps that you downloaded previously from BlackBerry App World and
access BlackBerry products that use your BlackBerry ID, such as BBM and BlackBerry Protect.
Note: BlackBerry App World is called BlackBerry World on BlackBerry 10 devices.
Related information
How do I reset my lost or forgotten BlackBerry ID password?,37
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