Blackberry Q5 User Manual page 169

User Guide
• If your device is connected to a mobile network instead of a Wi-Fi network, in the BlackBerry Link section, change the
Use Mobile Network switch to On.
• In the BlackBerry Link section, verify that the BlackBerry Link switch is set to On.
If you still can't see your computer files, try any of the following from your computer:
• Verify that your computer is turned on and not in sleep mode.
• Verify that the files you want to access are in the location that is specified in BlackBerry Link.
• Some work or public networks might prevent you from accessing your files on your device. Try connecting to a different
network and try again.
For more troubleshooting information, see the help in BlackBerry Link on your computer.
Settings
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