Supported Media Cards; Turn On Encryption - Blackberry Q5 User Manual

User Guide
You might be able to move large amounts of data by simply moving the media card into another device that supports the
microSD card.

Supported media cards

Your BlackBerry device supports media card sizes up to 64 GB. Only microSD cards are supported.
To use a media card larger than 32 GB, you may need to format the media card to FAT32 format. You can use your device
to format your media card.
Format your media card
You can format your media card to help resolve an issue with the media card. When you format your media card, all of your
media card data is deleted.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Storage and Access.
3. Tap Format Media Card.
Wipe data from your media card
To help protect your privacy, you can permanently delete all of your media card data. Depending on the amount of data,
this process might take some time.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Storage and Access.
3. Tap Erase Media Card.
To use the media card again, you must format it.

Turn on encryption

1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Security and Privacy > Encryption.
3. Do any of the following:
• Set the Device Encryption switch to On.
• Set the Media Card Encryption switch to On.
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Settings