Switch Wireless Networks Manually - Blackberry Q5 User Manual

User Guide

Switch wireless networks manually

Your BlackBerry device is designed to switch to an appropriate wireless network automatically when you travel, but you
might need to try switching networks manually if you're having trouble connecting or if the network signal is weak.
To switch wireless networks manually, your wireless service plan must include this service and your device must be
connected to a GSM or UMTS network.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Networks and Connections > Mobile Network.
3. If the Mobile Network switch is off, set it to On.
4. Set the Network Selection Mode to Manual.
5. When your device finishes scanning for networks, tap a network.
Turn off data services while roaming
Depending on your wireless service plan, you might be able to turn off data services (email messages, PIN messages, text
messages with attachments, and browser service) on your BlackBerry device so that only the phone and basic text
messaging are available.Turning off data services while roaming might prevent you from receiving additional roaming
charges. For more information, contact your wireless service provider.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Networks and Connections > Mobile Network.
3. If the Mobile Network switch is off, set it to On.
4. In the Data services while roaming drop-down list, tap Off or Prompt.
Troubleshooting: Mobile network
I can't connect to the mobile network
Try the following solutions:
• Check that airplane mode is off. If airplane mode is on, the option to turn on the mobile network is unavailable. To turn
off airplane mode, on the home screen, swipe down from the top of the screen. Tap
Mode switch to Off.
• Check that the connection to the wireless network is turned on. To check your connection, on the home screen, swipe
down from the top of the screen. Tap
Mobile Network switch is set to On.
• Check that your BlackBerry device is connected to your wireless service provider's network. If you switched wireless
networks manually, your device remains connected to that wireless network until you select your wireless service
provider's network again.
• If your device uses a micro SIM card, verify that it is correctly inserted into your device.
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Settings > Networks and Connections > Mobile Network. Check that the
Settings
Settings. Set the Airplane