Troubleshooting - Maytag BRAVOS XL Use And Care Manual

TROUBLESHOOTING

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
If you experience
Vibration or Off-Balance
Vibration, rocking, or
"walking"
Vibration during spinning
or washer stopped with
uL error code flashing
Noises – For normal operating sounds, go to www.maytag.com/help.
Clicking or metallic noises
Gurgling or humming
Water Leaks
Check the following for
proper installation:
Washer not performing as expected
Not enough water
in washer
In U.S.A. www.maytag.com/help – In Canada www.maytag.ca.
Possible Causes
Feet may not be in contact with the
floor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught in washer
drain system.
Washer may be draining water.
Washer not level.
Fill hoses not attached tightly.
Fill hose washers
Drain hose connection
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as recommended.
Load not completely covered
in water.
Front and rear feet must be in firm contact with floor, and
washer must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level Washer" in the Installation Instructions.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Adding wet items to washer or adding more water to basket could
unbalance washer.
Avoid washing single items. Balance a single item such as a rug
or jacket with a few extra items. If the uL error code is flashing,
redistribute the load, close the lid, and press START/PAUSE.
Use Bulky cycle for oversized, non-absorbent items such as
comforters or poly-filled jackets. Other items are not appropriate
for Bulky cycle. See "Cycle Guide. "
Item or load not suitable for selected cycle. See "Cycle Guide" and
"Using Your Washer. "
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump. It may
be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the spin/drain cycles.
Water may splash off basket if washer is not level.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
An unbalanced load can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
This is normal operation for an HE low-water washer. The load will
not be completely under water. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's
New under the Lid. "
IMPORTANT: Do not add more water to washer. The added water
lifts the load off the washplate, resulting in less effective cleaning.
Solution
15