IBM System x3650 M4 Type 7915 Problem Determination And Service Manual page 139

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
v Go to the IBM support website at http://www.ibm.com/systems/support/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom
The OVER SPEC LED on the
light path diagnostics panel is
lit, or the Pwr rail H error has
been recorded in the IMM2
event log.
The server does not turn off.
The server unexpectedly shuts
down, and the LEDs on the
operator information panel are
not lit.
Action
1. Disconnect the server power cords.
2. Remove microprocessor if Pwr Rail H was detected:
v Optional PCI adaptor power cable (if one is present)
v Optional adapter (if one is present) installed in PCI riser-card assembly 2
v PCI riser-card assembly 2
3. Restart the server. If the Pwr rail H error has been recorded in the IMM2 event
log again, (trained technician only) replace the system board (see "Removing
the system board" on page 290 and "Installing the system board" on page 292).
4. Reinstall the components one at a time, in the order shown, restarting the
server each time. If the Pwr Rail H error has been recorded in the IMM2 event
log again, the component that you just reinstalled is defective. Replace the
defective component.
v PCI riser-card assembly 2 (see "Removing a PCI adapter from a PCI
riser-card assembly" on page 221 and "Installing a PCI adapter in a PCI
riser-card assembly" on page 222).
v Optional adapter (if one is present) installed in PCI riser-card assembly 2
(see "Removing a PCI adapter from a PCI riser-card assembly" on page 221
and "Installing a PCI adapter in a PCI riser-card assembly" on page 222).
v Optional PCI adaptor power cable (if one is present).
5. Follow actions in "Solving power problems" on page 175, if the OVER SPEC
LED on the light path diagnostics panel is still lit.
6. Replace the power supply if the OVER SPEC LED on the light path diagnostics
panel is still lit.
1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power-control button and hold it down
for 5 seconds.
c. Restart the server.
d. If the server fails POST and the power-control button does not work,
disconnect the power cord for 20 seconds; then, reconnect the power cord
and restart the server.
2. If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
See "Solving undetermined problems" on page 177.
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Chapter 3. Diagnostics