Maintenance Authorized Service; Clearing Blockages - Hoover WindTunnel User Manual

Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
Hoover Factory Service Center
nearest
or Authorized Hoover Warranty
Service Dealer (Depot)
by:
checking the Yellow Pages under
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"Vacuum Cleaners - Household"
OR-
* checking the list of Factory Service
Centers provided with this cleaner
OR -
l-800-944-9200
calling
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automated referral of authorized
service outlet locations (U.S. only)
O R -
checking the Service section of
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The Hoover Company on-line at
www.hoover.com
Do not
send your cleaner to The Hoover
Company in North Canton for service,
this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 330-499-9499.
In Canada,
contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: I-800-263-6376.
Always identify your cleaner by the
complete
model number when request-
ing information or ordering parts. (The
model number appears on the back of
the handle.)
Hoover Cleaning
Performance
This Hoover Cleaning, ,Performance
System is for companng the relative pro-
Hoover
gressive performance of
uprights only
and not for comparison
with any other brands. The majority of
this rating is based upon the American
Society for Testing and Materials (ASTM)
Carpet Cleaning Effectiveness Testing
(ASTM Test F608). Other performance
factors include Hose Power (ASTM Test
Floor Cleaning, Edge Cleaning, Cleaning
Width, and Air Filtration.
If a minor problem occurs, it usually can
be solved quite easily when the cause
is found by using the checklist below.
Possible Cause
Possible Solution
Not firmly plugged in
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Plug unit in firm/y
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No voltage in wall plug
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for an
Check fuse or breaker
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Blown fuse or tripped breaker
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Replace fuse or reset breaker
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Thermal protector activated
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Allow cleaner to cool for 30 minutes
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(this will reset the thermal protector)
Possible Cause
Possible Solution
Broken or worn belt(s)
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Replace belt(s)
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Brush roll worn
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Replace brush roll
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Filter bag full
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Change filter bag
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Incorrect carpet height setting
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Move carpet height control to lower
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setting
Blockage in air flow passage
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Clear blockage (see "Clearing block-
l
ages section)
Possible Cause
Possible Solution
Incorrect carpet height setting
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Move carpet height control to a higher
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setting
Possible Cause
Possible Solution
Flat belt broken or worn
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Replace belt
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Self-propel button in OFF position
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Slide button to ON
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Possible Cause
Possible Solution
Brush roll in OFF position
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Move brush roll control to ON position
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(carpet)
Flat belt broken or worn
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Replace belt
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Possible Cause
Possible Solution
Continue using tool applying light
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pressure
Blockage in turbine channel
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Remove blockage
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Broken or worn belt
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Replace belt
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Low cleaner suction
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Check items under "Cleaner suction low"
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Clearing blockages

cleaner from electri-
Disconnect
cal outlet.
Warning - Brush roll can start
suddenly. Unplug cleaner when it
is turned over.
Low suction or pick up may be due to a
blockage in the system. Refer to the
following steps to check for blockages
continuing with each step until the
blockage is found:
needed
Checking airflow path
2. Plug cleaner in and turn ON. Check for
suction at end of hose (A).
suction,
a. If there is continue with
step 3.
no suction,
b. If there is check for
blockage in hose and dirt tube as
follows:
1) Disconnect hose from dirt duct (C)
by reversing procedure for "Attach
hose" on p. 4, Figs. I-5 and I-6.
2) Clear out hose.
3) Look into (C) and remove blockage.
3. Check connection at hose tube (B);
remove any blockage.
4. Turn cleaner OFF and unplug.
Continued w
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