Troubleshooting Guide; Technical Service - Heath Zenith Motion Sensing Porch Light SL-4303 Owner's Manual

symPtOm POssiBLe cause
Light will not
1. Light switch is turned off.
come on.
2. Bulbs are loose or burned out.
3. Fuse is blown or circuit breaker
is turned off.
4. Daylight turn-off is in effect (re-
check after dark).
5. Incorrect circuit wiring, if this is
a new installation.
Light comes on
1. Sensor may be installed in a
in daylight.
relatively dark location.
2. Sensor is in Test. (Set control
switch to an ON-TIME position.)
Light comes on
1. Sensor may be sensing small
for no apparent
animals or automobile traffic.
reason.
(Reduce sensitivity.)
Please call 1-800-858-8501 (english speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.
com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to
4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of
Purchase, and Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to
state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship
will be corrected at no charge to you.
not covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and
other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any
furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience,
installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that
a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR
ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE T HE SOLE REMEDY OF T HE CUSTOMER AND T HERE SHALL BE NO LIABILITY
ON THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some
states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.

trOuBLeshOOting guide

technicaL service

product to store.
no service Parts available for this Product
Five year Limited warranty
symPtOm POssiBLe cause
Light stays on
1. There is a heat source like an air
continuously.
2. Light control is in Manual Mode.
3. Light control is in D
4. Sensitivity is set too high. (Reduce
Light flashes on
1. Sensor is in the Test mode. (While
and off.
Light does not
1. Nearby large, light-colored objects
stay on in man-
ual mode.
6
vent, dryer vent, or brightly-painted,
heat-reflective surface in the cover-
age area. (Install shield on sensor
in the direction of heat source.)
(Switch to Auto.)
ual
mode.
sensitivity.)
in TEST mode, light only stays on
for 5 seconds.)
reflecting light may trigger the
shut-off feature. Do not point other
lights at the sensor.
598-1348-00
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