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Appendix
Troubleshooting
I cannot dial out.
Try all the suggestions in I cannot get a dial tone on page 108 .
•
•
Make sure you have a dial tone before dialing. The handset may take a
second or two to find the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
•
Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the handset before dialing,
or dialing from another room in your home with less background noise.
•
Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
My handset isn't performing normally.
•
Make sure the power cord is securely plugged into the telephone base. Plug
the power adapter into a different working electrical outlet not controlled by
a wall switch.
•
Move the handset closer to the telephone base. You might have moved out
of range.
•
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the handset and telephone
base to reset.
•
Other electronic products such as HAM radios and other DECT phones can
cause interference to your cordless telephone. Try installing your telephone
as far away as possible from these types of electronic devices.
109
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