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Appendix
Troubleshooting
The phone doesn't play my iPhone ringtone when there is an incoming call.
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Make sure the operating system of your iPhone is iOS 4.1 or later.
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Make sure you have turned on the Cell ringer feature (page 27).
The iPhone ringtone played is unclear or too loud with noise.
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The quality of ringtone played on your telephone is subject to individual
ringtone characteristics. .
•
Try using another iPhone ringtone to test the quality.
My phone doesn't work at all.
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Make sure the power cord is securely plugged in.
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Make sure that the battery connector is securely plugged into the handset.
•
Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
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Charge the battery in the handset for at least 11 hours. For optimum daily
performance, return the handset to the telephone base or charger when not
in use.
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If the battery is depleted, charge the handset for at least 30 minutes before
you use it. Refer to page 7 for details.
•
Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the handset and telephone base to reset.
•
You may need to purchase a new battery. Please refer to
Battery installation and charging (pages 7-8) in this user's manual.
I cannot get a dial tone.
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First try all the suggestions above.
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Move the handset closer to the telephone base. You might have moved out
of range.
•
Disconnect the telephone base from the telephone jack and connect to a
different phone. If there is no dial tone on that phone either, the problem is
in your wiring or telephone service. Contact your telephone service provider
(charges may apply).
•
Your line cord may be defective. Install a new telephone line cord.
108
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