Troubleshooting Mg 1000B - Nortel 1110 User Manual

Nortel communication server 1000
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Troubleshooting MG 1000B

The MG 1000B can display error messages on-screen. Table 9 lists error
messages and describes actions to correct the causes.
Table 9: Troubleshooting MG 1000B
Display Message
Local Mode
Local Mode
Invalid ID (1)
Local Mode
Invalid ID (2)
2. Press the
scroll and highlight
Mode.
3. Press the
registers back to the main office).
Probable Cause
Test Local Mode.
Network problem.
Gatekeeper unable to
find end point from
Branch User ID.
Branch User ID not
found in any
equipped TN.
Additional phone features
Up/Down
navigation key to
Resume Normal
Enter
key (the telephone
Actions
Press the
key, and then select
Resume Normal
Mode.
Contact system
administrator if
problem persists.
Notify system
administrator.
Notify system
administrator.
Services
97

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