Using The Um-One - Roland UM-ONE Owner's Manual

Problem Confirmation
Numeral such
as "2-" appears Did you connect the UM-ONE to a
at beginning different USB connector than the one
of device name you used when installing the driver?
(Windows)

Using the UM-ONE

Problem Confirmation
Is the driver installed?
Is the UM-ONE's USB indicator off?
Is the UM-ONE's device name displayed?
Did the computer enter standby
(suspend) mode, hibernate mode, or
Cannot select
sleep mode while the UM-ONE was
or use UM-ONE
connected?
device
Did you disconnect and reconnect the
USB cable while using the UM-ONE?
Was the UM-ONE connected to the
computer while the computer was
starting up?
Are you using the Media Player included
with Windows? (Windows 7/Windows
Vista)
Resolution
If you connect the UM-ONE to a different USB
connector than the one you used when installing
the driver, a numeral may appear with the device
name.
To have the device name appear without the
numeral, connect the UM-ONE to the same USB
connector used during installation, or reinstall the
driver (p. 22).
Resolution
Install the driver (p. 9).
Make sure that the UM-ONE is connected to the
computer correctly.
If the problem is not resolved, reinstall the driver
(p. 22).
Exit all programs that are using the UM-ONE,
disconnect the UM-ONE's USB cable, and then
reconnect it.
If the problem is not resolved, reinstall the driver
(p. 22).
Exit all programs that are using the UM-ONE,
disconnect the UM-ONE's USB cable, and then
reconnect it.
If the problem is not resolved, restart the computer.
Exit all programs that are using the UM-ONE,
disconnect the UM-ONE's USB cable, and then
reconnect it.
If the problem is not resolved, restart the computer.
Connect the UM-ONE after the computer has
started up.
(With some computers, the UM-ONE cannot be
used if it is connected to the computer while the
computer is starting up.)
Use different software.
MIDI devices cannot be selected in Media Player.
Troubleshooting
17