Roland UM-ONE Owner's Manual page 18

Troubleshooting
Problem
Cannot select
or use UM-ONE
device
Cannot play back
or record
18
Confirmation
Have you configured "Audio MIDI
Setup"? (Mac OS X)
Is the driver installed?
Is the software's input device and output
device configured?
Is the UM-ONE's USB indicator off?
Did you make a mistake when connect-
ing the MIDI IN cable (CONNECT TO MIDI
OUT) and MIDI OUT cable (CONNECT TO
MIDI IN)?
Is the sound module connected to the
MIDI OUT cable receiving MIDI signals?
Did the computer enter standby
(suspend) mode, hibernate mode, or
sleep mode while the UM-ONE was
connected?
Did you disconnect and reconnect the
USB cable while using the UM-ONE?
Was the UM-ONE connected to the
computer while the computer was
starting up?
Did the computer handle a processor-
intensive task while you were using the
UM-ONE?
Are you using the Media Player included
with Windows? (Windows 7/Windows
Vista)
Resolution
Configure Audio MIDI Setup (p. 12).
Install the driver (p. 9).
Select the UM-ONE as the input and output device
(p. 14, p. 15).
Make sure that the UM-ONE is connected to the
computer correctly.
If the problem is not resolved, reinstall the driver
(p. 22).
Connect the MIDI IN cable (CONNECT TO MIDI
OUT) to a MIDI OUT connector, and connect the
MIDI OUT cable (CONNECT TO MIDI IN) to a MIDI IN
connector.
Confirm the settings of the sound module.
Exit all programs that are using the UM-ONE,
disconnect the UM-ONE's USB cable, and then
reconnect it.
If the problem is not resolved, restart the computer.
Exit all programs that are using the UM-ONE,
disconnect the UM-ONE's USB cable, and then
reconnect it.
If the problem is not resolved, restart the computer.
Connect the UM-ONE after the computer has
started up.
(For some computers, the UM-ONE cannot be
used if it is connected to the computer while the
computer is starting up.)
Stop playback or recording, and then try playing
back or recording again.
If the problem is not resolved, exit all programs that
are using the UM-ONE, disconnect the UM-ONE's
USB cable, and then reconnect it.
Use different software.
MIDI devices cannot be selected in Media Player.