Roland UM-ONE Owner's Manual page 19

Problem Confirmation
Is the sound module set to Local On?
Duplicate notes
Is the software's THRU function turned
sound
on?
Are multiple programs running?
Is the system software up to date?
Are you using Mac OS X Software
Update?
Are the drivers for the computer's
internal chipset and graphics card up
to date?
Sound is
Are the drivers for the computer's LAN
interrupted during
hardware (wired and wireless) up to
playback, sounds
date?
are missing
Is the computer's power management
function set to energy saving mode?
Is the UM-ONE connected to a USB hub?
Is the driver's [Lighten Load] setting
turned off? (Windows)
Did you try to play back or record
immediately after the computer started
up or after waking up from sleep mode?
Resolution
Configure as follows.
Sound module: Local Off
Software's THRU function: Off
For details, refer to the owner's manual for the
equipment you are using.
Exit programs that are not in use.
Run Windows Update or Microsoft Update and
make sure the system software is up to date.
Run Software Update and make sure the system
software is up to date.
Update to the latest drivers.
Install the latest LAN hardware drivers.
If the problem is not resolved, disable the LAN.
Configure power management settings (p. 20).
Connect the UM-ONE directly to one of the
computer's USB connectors.
Place a check in the [Lighten Load] check box (p. 24).
Wait and try playing back or recording later.
Troubleshooting
19