Local Or Internet Port Link Leds Not On; Troubleshooting The Web Configuration Interface - NETGEAR FVL328 Reference Manual

Local or Internet Port Link LEDs Not On

If either the Local or Internet Port Link LEDs do not light when the Ethernet connection is made,
check the following:
• Make sure that the Ethernet cable connections are secure at the firewall and at the hub or
computer.
• Make sure that power is turned on to the connected hub or computer.
• Be sure you are using the correct cable:
— When connecting the firewall's Internet port to a cable or DSL modem, use the cable that
was supplied with the cable or DSL modem. This cable could be a standard
straight-through Ethernet cable or an Ethernet crossover cable.

Troubleshooting the Web Configuration Interface

If you are unable to access the firewall's Web Configuration interface from a computer on your
local network, check the following:
• Check the Ethernet connection between the computer and the firewall as described in the
previous section.
• Make sure your computer's IP address is on the same subnet as the firewall. If you are using
the recommended addressing scheme, your computer's address should be in the range of
192.168.0.2 to 192.168.0.254. Refer to
"Configuring the Macintosh for TCP/IP Networking" on page C-6
address. Follow the instructions in
Note: If your computer's IP address is shown as 169.254.x.x:
Recent versions of Windows and MacOS will generate and assign an IP address if the
computer cannot reach a DHCP server. These auto-generated addresses are in the range of
169.254.x.x. If your IP address is in this range, check the connection from the computer to the
firewall and reboot your computer.
• If your firewall's IP address has been changed and you don't know the current IP address,
clear the firewall's configuration to factory defaults. This will set the firewall's IP address to
192.168.0.1. This procedure is explained in
8-7.
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded.
Troubleshooting
Model FVL328 ProSafe High-Speed VPN Firewall Reference Manual
"Verifying TCP/IP Properties" on page C-5
Appendix C
"How to Use the Default Reset Button" on page
M-10144-01
to find your computer's IP
to configure your computer.
or
8-3