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VTech VT 2961 Manual

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IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
1.
Read and understand all instructions.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a dry cloth for cleaning.
4.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen
sink, or laundry tub, in a wet basement, or near a swimming pool.
5.
Do not place this product on unstable cart, stand, or table. The telephone may fall,
causing serious damage to the telephone.
6.
Slots and openings in the cabinet and the back or bottom are provided for ventilation,
to protect it from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on the bed, sofa, rug, or
other similar surface. This product should never be placed near or over a radiator
or heat register. This product should not be placed in a built-in installation unless
proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply to your home, consult
your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the
cord will be abused by persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in the risk of fire
or electric shock.
10.Never push objects of any kind into this product through cabinet slots as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or
electric shock. Never spill liquid of any kind on the product.
11.To reduce the risk of electric shock, do not disassemble this product, but take it to
a qualified service personnel when some service or repair work is required. Opening
or removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
A.
When the power supply cord plug is damaged or frayed.
B.
If liquid has been spilled into the product.
C.
If the product has been exposed to rain or water.
1

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  • Page 1: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.

  • Page 2: Save These Instructions

    IMPORTANT SAFETY INSTRUCTIONS If the product does not operate normally by following the operating instructions. Adjust only those controls, that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

  • Page 3: Parts Check List

    2. Base Unit 8. Belt Clip 3. Wall Mounting Bracket To purchase replacement battery packs, 4. AC power Adaptor call VTECH Communications at 1-800- 5. Telephone Line Cords (x2) 595-9511. In Canada, call VTECH 6. Battery Pack Electronics at 1-800-267-7377.

  • Page 4: Handset Layout

    HANDSET KEYS AND FEATURES ANTENNA VOLUME UP & DOWN BATTERY COMPARTMENT HEADSET JACK DISPLAY BACK KEY FORWARD KEY SELECT SELECT KEY LINE 1 LINE 2 LINE 2 KEY OFF KEY LINE 1 KEY DIALING KEYS (0-9) PQRS WXYZ FLASH KEY TONE OPER REDIAL/PAUSE KEY...

  • Page 5: Base Layout

    BASE UNIT KEYS AND FEATURES Antenna Memo Key ANSWER Answer On/Off Key MEMO ANSWER ON/OFF Select Key TIME/SET SELECT MENU Menu Key MENU Time/Set Key DELETE SPARE Delete Key CHARGING BATTERY NEW CALL New Call Indicator Spare Battery Indictor Spare Battery Charging Indictor Charger MAIL BOX...

  • Page 6: Getting Started

    SETTING UP YOUR VT 2961 1. Plug the AC POWER ADAPTER into a OUTLET live electrical outlet and the DC POWER CONNECTOR into the back of the Base DC IN 9V L1/L1+L2 LINE 2 LINE 2 Unit. PRESS and SLIDE DOWNWARD 2.
  • Page 7 SETTING UP YOUR VT 2961 5. Set the TONE/PULSE switch, located on the antenna side of the Base Unit, to the desired dialing mode. In most areas, TONE is the desired mo RINGER LEVEL DIAL MODE HIGH HIGH PULSE TONE...

  • Page 8: Spare Battery Charger

    SETTING UP YOUR VT2961 SPARE BATTERY CHARGER The VT2961 has a built-in spare Battery Charger, which is located in the cradle of the Base Unit. The spare Battery charger allows you to always have a charged battery pack available in the event your Handset battery pack runs down. Installation 1.

  • Page 9: Wall Mounting

    WALL MOUNTING The Wall Mounting bracket is designed to fit on standard Wall Mounting plates. Choose a spot near an electrical outlet and a telephone jack. Your phone requires a modular telephone jack and a standard electrical outlet (120v AC). The power cord is six feet long; make sure there is an electrical outlet within reach of the Base Unit.

  • Page 10: Basic Telephone Operations

    BASIC OPERATIONS AREA CODE PROGRAMMING To benefit from all the Caller ID features of your telephone, you must enter your home area code. SELECT LINE 1 LINE 2 If you live in an area where you dial calls within your own area code by dialing 7 digits (no area code), follow these steps (with the Handset OFF ): 1.

  • Page 11: Key Beeps

    BASIC OPERATIONS KEY BEEPS Your Handset keys emit a beep as you press them. If you do not want to hear the beep, do the following while the Handset is not in use (on hook): 1. Press PROG. 2. Press until KEYBEEPS is flashing.

  • Page 12: Redial/Pause

    BASIC OPERATIONS REDIAL/PAUSE From the Handset: Your VT 2961 Handset remembers the last 5 phone number you dialed. With the Handset off, press REDIAL/PAUSE. The Handset will display: This is the last phone number dialed from the Handset. Press to scroll through the previous numbers dialed.

  • Page 13: Speakerphone Tips

    BASIC OPERATIONS SPEAKERPHONE TIPS If you use your Speakerphone in a noisy environment, the other person’s voice may fade out. In this case, try eliminating the environmental noise (a television or radio playing, for ex- ample). Otherwise, press MUTE while the other person is speaking. Before you start to talk, press MUTE again so the other person can hear you.

  • Page 14: Setting The Handset Ringer

    BASIC OPERATIONS SETTING THE HANDSET RINGER 1. Press PROG on the Handset. 2. Press until RINGER is flashing. 3. Press SELECT. 4. Press to select LINE1 or LINE2. 5. Press SELECT. 6. Press to hear the 4 different ringer types, or to turn the ringer OFF for that line.

  • Page 15: Caller Id

    CALLER ID This telephone provides two types of Caller ID: on both the Handset and the Base Unit: Caller ID: Displays the name and number of each caller after the phone begins ringing (requires Caller ID service from your telephone company). Caller ID on Call Waiting: Shows the name and number of each caller on Call Waiting after you hear the Call Waiting tone (requires Caller ID on Call Waiting service).

  • Page 16: Speed Dialing From Caller Id

    DIRECTORY SPEED DIALING FROM CALLER ID With the Handset OFF: • Press until you see the desired caller. • Press the desired line key. You will hear a dial tone, and the number will be dialed automati- cally. TO STORE A NAME AND NUMBER 1.Press PROG.

  • Page 17: Storing A Caller Id Record In The Directory

    DIRECTORY STORING A CALLER ID RECORD IN THE DIRECTORY With the Handset OFF: 1. Press until you see the desired call. 2. Press SELECT . 3. Press until PGM is blinking. 4. Press SELECT . If you want to edit the name, press to erase letters.

  • Page 18: Data Port

    Connect an RJ-11(2-element) phone cord from the Data Port to you fax, laptop,etc. NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel phone, the VT 2961 Handset, or a Call Waiting ID alert may in inerrupt the data transmission.

  • Page 19: Headset Operation

    HEADSET OPERATION Your VTech cordless phone is equipped with a 2.5mm headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the VTech cordless phone.

  • Page 20: Answering System Setup

    ANSWERING SYSTEM SETUP Answering System Programming Overview Setup order for the Answering System is: 1. Set Outgoing Message. 2. Set Security Code 3. Set Day and Time 4. Set Audible Message Alert 5. Set Announce Only 6. Set Call Screening 7.
  • Page 21 ANSWERING SYSTEM SETUP NOTE: In Announce Only mode, your Recording Your OGM outgoing announcement is repeated before hanging up. MENU Recording / Playing / Deleting ANSWER MEMO ANSWER ON/OFF MEMO the Outgoing Messages TIME/SET SELECT MENU MENU DELETE SPARE (OGM) CHARGING BATTERY NEW CALL...
  • Page 22 ANSWERING SYSTEM SETUP Day and Time During initial setup, or after a power failure, the day and time default is set to Monday, 12:00am. The display will flash "CL" to indicate day and time need to be set. Press MENU unit you hear, "Set day and time."...
  • Page 23 ANSWERING SYSTEM SETUP Set Announce Only CAUTION: If you turn on the Announce Only option, your callers cannot leave a message. 1. Press MENU until "Set Announce Only" is announced. 2. Press SELECT until desired setting "ON" or "OFF" is declared. 3.

  • Page 24: Answering System Operations

    ANSWERING SYSTEM OPERATIONS Leaving a Message (Incoming Message) The Answering System will answer a call (according to the current ring selection), then play the OGM, followed by a beep to signal the start of recording. • Default mailbox is MAILBOX 1. •...
  • Page 25 ANSWERING SYSTEM OPERATIONS Deleting Messages • Press DELETE at any time during message playback to delete the current message. Deleting Messages: • All old messages for a particular mailbox, can be deleted by pressing and holding DELETE and Hold the DELETE key for more than 2 seconds.
  • Page 26 ANSWERING SYSTEM OPERATIONS Check Current Day and Time You can check the current day and time by pressing TIME/SET. After the announcement, Check Day and Time the Answering System will generate a beep. TIME/SET ANSWER MEMO ANSWER ON/OFF TIME/SET SELECT MENU MENU DELETE...
  • Page 27 ANSWERING SYSTEM OPERATIONS Auto Disconnect for Extension Phone Pick-up The Answering System will auto-disconnect the telephone line if an extension phone or the cordless Handset accesses the line. Memory Full • When the Answering System has less than 30 seconds recording time remaining, or the total number of messages equal 99, the display shows "F"...
  • Page 28 ANSWERING SYSTEM OPERATIONS BASE UNIT MESSAGE WINDOW (LED) • The large Base Unit LED provides useful data on the status of your VT 2961 answering device. Below are examples of the LED data: The LED displays: What it means Flashing number...

  • Page 29: Remote Operation Of Answering System

    REMOTE OPERATION OF ANSWERING SYSTEM Remote operation allows you to control the functions of the Answering System when you are away from the Base, and call from an outside telephone line. The Answering System cannot be accessed from another telephone on the same line. You can access many of the Answering System functons from a remote location, such as listening to messages, changing recorded announcements, and recording memos.
  • Page 30 REMOTE OPERATION OF ANSWERING SYSTEM Skip Messages During Playback Press "#6" once to skip forward to the next message. Stop Message Playback Pressing "#5" during message playback will stop playback. Deleting Messages Press "#9" once during message playback to delete the current message. Note: Playback will pause if "#"...
  • Page 31 REMOTE OPERATION OF ANSWERING SYSTEM (To the advanced voice menu) The advanced voice menu is as follows: • Press "#7" to review outgoing message. • Press " 7" to record outgoing message. • Press " 8" to record memo. • Press "#4"...

  • Page 32: Maintenance

    MAINTENANCE Your VT 2961 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Please the Handset down gently. Save the original packing materials to protect your tele- phone if you ever need to ship it.

  • Page 33: In Case Of Difficulty

    IN CASE OF DIFFICULTY THE PHONE DOESN'T WORK AT ALL. • Make sure the Power Cord is pugged in. • Make sure the telephone line cords are plugged firmly into the base unit and the telephone wall jack. • Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging.
  • Page 34 IN CASE OF DIFFICULTY YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUTTONS WORK. Make sure the power cord is plugged in. COMMON CURE FOR ELECTRONIC EQUIPMENT Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the handset in the cradle.

  • Page 35: Warranty Statement

    Products which may have been modified or incorporated into other products. • Products purchased and/or operated outside the USA, its territories, or Canada. • Products serviced by the owner or a service facility not expressly authorized by VTECH Communications. • Products purchased more than 12 months form current date.

  • Page 36: Fcc And Ic Regulations

    Should you experience trouble with this telephone equipment, please contact: VTECH COMMUNICATIONS SERVICE DEPT. at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.
  • Page 37 FCC AND IC REGULATIONS operation, or procedures that could affect the operation of your equipment. If so, you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service. The base unit contains no user serviceable parts. The handset contains a user replaceable battery pack.
  • Page 38 FCC AND IC REGULATIONS Your VT 2961 is designed to operate at the maximum power allowed by the FCC . This means your handset and base unit can communicate only over a certain distance - which will depend on the location of the base unit and handset, weather, and the construction and layout of your home or office.

  • Page 39: Technical Specifications

    TECHNICAL SPECIFICATIONS FREQUENCY CONTROL Crystal Controlled Dual PLL Synthesizer TRANSMIT FREQUENCY Handset : 923.10 MHz to 927.75 MHz ( All ten channels within this range) Base : 902.3 MHz to 906.65 MHz (All ten channels within this range) RECEIVE FREQUENCY Handset : 902.3 MHz to 906.65 MHz ( All ten channels within this range) Base...

  • Page 40: Table Of Contents

    TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS................1 PARTS CHECK LIST......................3 HANDSET LAYOUT........................4 BASE LAYOUT........................5 GETTING STARTED........................6 Setting Up Your VT 2961......................6 Spare Battery Charger......................8 Wall Mounting..........................9 BASIC TELEPHONE OPERATIONS Area Code Programming.......................10 Alternate Method........................10 Key Beeps..........................11 Making Calls..........................11 Redial/Pause.........................12 Answering Calls........................12 Handset Volume ........................12...
  • Page 41 TABLE OF CONTENTS REMOTE OPERATION OF ANSWERING SYSTEM............29 MAINTENANCE........................32 IN CASE OF DIFFICULTY....................33 WARRANTY STATEMENT.......................35 FCC AND IC REGULATIONS....................36 TECHNICAL SPECIFICATIONS..................39...
  • Page 42 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc, Beaverton, Oregon, 97008 Distributed in the Canada by VTech Electronics Canada Ltd., Suite 200-7671 Alderbridge Way Richmond, B.C. V6X 1Z9. Copyright 2000 for VTECH TELECOMMUNICATIONS LTD.

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