AT&T TL 7610 User Manual page 48

Appendix
Troubleshooting
I hear other calls while using my headset.
• Disconnect the headset base from the telephone jack, and
plug in a different telephone. If you still hear other calls, the
problem is probably in your building's wiring or telephone
service. Contact your telephone service provider.
My calls cut in and out while I'm using my cordless headset.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless headset.
Try installing your headset as far away as possible from these
types of electronic devices.
• Do not install the headset near a microwave oven or on
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
• If your headset is plugged in with a modem or surge protector,
plug the headset (or modem/surge protector) into a different
location. If this doesn't solve the problem, relocate your
headset or modem farther apart from one another, or use a
different surge protector.
• Relocate your headset base to a higher location. You may
experience better reception by elevating the base.
• If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
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