AT&T TL7610 User Manual
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AT&T TL7610 User Manual

At&t dect 6.0 cordless headset user's manual
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TL7610/TL7611
DECT 6.0 cordless headset

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Summary of Contents for AT&T TL7610

  • Page 1 User’s manual TL7610/TL7611 DECT 6.0 cordless headset...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model #: TL7610 (Headset and headset base) TL7611 (Headset, headset base and handset lifter) Type: DECT 6.0 cordless headset Serial # :...
  • Page 3 Check to make sure the headset package includes the following items: User’s manual TL7610/TL7611 DECT 6.0 cordless headset User's manual Quick start guide Battery compartment Headset base cover Headset base Behind-the-neckband Over-the-headband power adapter Quick start guide TL7610/TL7611 DECT 6.0 cordless headset...
  • Page 4 Parts checklist - TL7611 Check to make sure the headset package includes the following items: User’s manual User’s manual TL7610/TL7611 TL7000 DECT 6.0 cordless headset Handset lifter for use with AT&T models TL7610/TL7650 TL7610/7611 TL7000 User's User's manual manual Battery compartment...

  • Page 5: Table Of Contents

    Digital subscriber line (DSL) ... 6 Installation preparation ... 7 Option 1: Headset base with corded or cordless phone installation (TL7610) ... 8 Option 2: Headset base stand-alone installation (TL7610)... 9 Option 3: Headset base with corded phone for multiple...
  • Page 6 Table of contents Switching a call between handset and headset ... 27 Multiple headset/handset use ... 28 Mute ... 28 Alert tones ... 29 Indicator lights ... 30 Registration and de-registration Adding and registering headset ... 32 Adding and registering headset to headset base ...

  • Page 7: Getting Started

    Quick reference guide - headset VOLUME + – Press the volume key on the side of the headset to adjust the listening volume when on a call. MUTE/FLASH Press to mute the microphone during a call (page 28). Press and hold to receive call waiting during a call (page 26).

  • Page 8: Headset

    Getting started Quick reference guide - headset base Charging cradle Insert the headset here for charging. PAIR Press to register or de-register a headset. NO LIFTER MODE light On when NO LIFTER MODE is selected. Flashes while on a call, or another telephone is in use on the same line.
  • Page 9 Getting started Quick reference guide - headset base LIFTER AUDIO ADJUST Adjust the switch to choose the best headset audio quality when using a handset lifter. (See the handset lifter user's manual for more information. You may download the manual at www.telephones.att.com VOLUME Press the volume keys on the side of...

  • Page 10: Installation Preparation

    Installation preparation You must install and charge the battery before using the headset. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.

  • Page 11: Headset Base Installation Optional Accessories

    Headset base installation Optional accessories The following optional accessories are compatible with your headset and base: • The TL7000 is a handset lifter with ring detector. • The TL7600 is an expansion headset (up to two headsets can be used with the same headset base). •...

  • Page 12: Installation Options

    TL7000 handset lifter manual and then skip to page 12 of this manual. If you purchased model TL7610 (without handset lifter), you have three installation options: Option 1: Use the headset with a single standard telephone line with a corded or cordless telephone.

  • Page 13: Installation Preparation

    Getting started Headset base installation Installation preparation Before installing the headset base: Remove the rear bottom piece of the headset base by pushing it away from the base (as shown in Figure 1). Figure 1 Install the headset base as shown on the following pages. After completing installation option 1, 2 or 3: Slide the rear bottom piece towards the headset base until it clicks into place (as shown in Figure 2).

  • Page 14: Option 1: Headset Base With Corded Or Cordless Phone Installation (Tl7610)

    Headset base installation Option 1: Headset base with corded or cordless phone installation (TL7610) Plug the small end of the headset base power adapter into the POWER jack (green dot) at the back of the headset base. Plug the headset...

  • Page 15: Option 2: Headset Base Stand-Alone Installation (Tl7610)

    Headset base installation Option 2: Headset base stand-alone installation (TL7610) In order to make calls, you need a telephone plugged into the same telephone line or a dial pad (TL7601 sold separately). Plug the small end of the headset base power...

  • Page 16: Installation (Tl7610)

    Headset base installation Option 3: Headset base with corded phone for multiple line system or digital business system installation (TL7610) With this installation, you can make and receive calls using the LIFTER MODE without a lifter. Plug the small end of...

  • Page 17: Mode

    Headset base installation No lifter mode or lifter mode There are two answer modes available on the headset base. The current mode is indicated by two lights on the front of the headset base named NO LIFTER MODE and LIFTER MODE. •...

  • Page 18: Battery Installation

    Battery installation Install the battery as shown below. After installing the battery, you may be able to make and receive short calls. For optimal performance, charge the headset battery for at least six hours before use. When the headset is not in use, recharge the headset by returning it to the headset base.

  • Page 19: Battery Charging

    Battery charging After installing the battery, charge the headset by placing it in the headset base as shown below. The headset ON/OFF light is on when the headset is charging. Insert 1. Insert the headset into the headset base. IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery (model BT191545).

  • Page 20: Headset Attachments Over-The-Ear Hook

    Headset attachments Over-the-ear hook To attach the ear hook to the headset: Remove any headset attachment connected to the headset. Insert the earpiece into the ear hook as shown in Figure 1. Press the ear hook onto the earpiece as shown in Figure 2. 4.
  • Page 21 Headset attachments Over-the-ear hook To adjust the headset to wear on the left or right ear: Hold the headset in your hand. Lift the hook upward as shown in Figure 1. Twist the hook 180˚ ��o��te�� ��o�kwise�� �s show� i� �i����e ��� Push the hook downward as shown in Figure 3.
  • Page 22 Getting started Headset attachments Over-the-ear hook To remove the ear hook from the headset: Hold the headset with one hand and the ear hook with the other hand. Lift the ear hook up until it separates from the earpiece.

  • Page 23: Over-The-Headband

    Headset attachments Over-the-headband To attach the headset to the headband for wearing on the left or right ear: Remove any headset attachment currently connected to the headset. Insert the earpiece into the headband ring as shown in Figure 1. Push the earpiece towards the headband ring until it clicks into place as shown in Figure 2.
  • Page 24 Getting started Headset attachments Over-the-headband To remove the headset from the headband: Hold the headset with one hand and the headband ring with the other hand. Twist and pull the headset until it separates from the ring of the headband.

  • Page 25: Behind-The-Neckband

    Headset attachments Behind-the-neckband The neckband ring is positioned for right-ear wearing when first purchased. To wear the headset on your left ear: Remove the ring from the neckband. Note the small opening in the plastic at the place where the ring meets the neckband. Then rotate the ring post up and through that small opening, as shown in Figure 1.
  • Page 26 Headset attachments Behind-the-neckband 3. Push the earpiece towards the neckband ring until it clicks into place as shown in Figure 3. 4. Place the neckband around your neck and over your ears. 5. Adjust and rotate the angle of the headset until the microphone is pointing toward your mouth as shown in Figure 4.
  • Page 27 Getting started Headset attachments Behind-the-neckband To remove the headset from the ring of the neckband: Hold the headset with one hand and the neckband ring with the other hand. Twist and pull the headset until it separates from the ring of the neckband.

  • Page 28: Operation

    Headset operation Making a call Using the headset base as a stand-alone product (installation option 2): • In order to make calls, you need to have a telephone which is already plugged into the same telephone line or a dial pad (TL7601, sold separately).

  • Page 29: Answering A Call On The Headset

    Headset operation Making a call NOTES: For instructions on using the lifter, see the TL7000 user’s www.telephones.att.com manual. Visit download the manual. For instructions on using the dial pad, see the TL7601 user’s www.telephones.att.com manual. Visit Visit download the manual. Answering a call on the headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2):...

  • Page 30: Ending A Call On The Headset

    Headset operation Ending a call on the headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): Press ON/OFF on the headset or place the • headset in the headset base. When the headset base is connected to a multiple line or digital business corded telephone (installation option 3): Press ON/OFF on the headset or place the...

  • Page 31: Temporary Ring Tone Silencing

    Headset operation Temporary ring tone silencing Press MUTE/ FLASH tone in the headset earpiece. This silences the ring tone without disconnecting the call. The next incoming call rings normally at the preset volume. NOTE: If you have more than one headset registered to the headset base, both headsets receive the ring tone when there is an incoming call.

  • Page 32: Options While On Calls

    Options while on calls Volume control To adjust the listening volume: While on a call, press the VOLUME the side of the headset to adjust the listening volume. To adjust the speaking volume: While on a call, press the VOLUME on the side of the headset base to adjust the speaking volume.

  • Page 33: Switching A Call Between Handset And Headset

    Options while on calls Switching a call between handset and headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • To switch from the corded handset to a headset while on a call, press ON/OFF on the headset, then place the corded handset back into the telephone base.

  • Page 34: Multiple Headset/Handset Use

    Options while on calls Multiple headset/handset use Headset(s) and handset(s) on the same phone line can join an external call in progress. The number of headset(s) and handset(s) that can join may be limited by your telephone system. See your telephone user’s manual for more information.

  • Page 35: Alert Tones

    Operation Alert tones Alert tones Headset alert tones Three quick beeps. 1 short beep every 20 seconds. 1 short beep every 15 seconds. 1 long beep repeated. 1 short beep. • VOLUME + – pressed when the volume is already at its highest or lowest setting.

  • Page 36: Indicator Lights

    Indicator lights Indicator lights ON/OFF light status • Headset is charging in the headset base. • Headset is trying to register to the headset base. • Headset may be too far from the headset base. Flash • Flashes slowly when incorrect battery is installed. •...
  • Page 37 Operation Indicator lights Indicator lights Headset base Headset base light status NO LIFTER MODE LIFTER MODE MUTE NO LIFTER MODE LIFTER MODE MUTE On when NO LIFTER MODE is • selected (default mode). • Flashes quickly when there is an incoming call.

  • Page 38: Headset

    AT&T DECT 6.0 cordless telephone. The telephone base recognizes and counts a headset the same as a handset. When you register the TL7610/7611 to an AT&T DECT 6.0 cordless telephone, the headset base acts only as a charger for the headset.

  • Page 39: To Register A Headset To The Headset Base

    Adding and registering headset to headset base To register a headset to the headset base: Make sure the battery is properly installed in the headset (see page 12). The ON/OFF light flashes twice every five seconds to indicate the headset is not registered.

  • Page 40: Replacing A Headset

    Replacing a headset You may need to de-register your headsets if: You have two registered headsets and need to replace one of them. -OR- You wish to change the designated headset number and/or the color of the ON/OFF light of your registered headsets. You must first de-register both headsets, and then re-register each headset you wish to use.
  • Page 41 Replacing a headset To de-register all headsets and the dial pad (if applicable) 4. To re-register the headset(s) to the headset base, follow the registration instructions on page 33. NOTES: 1. If the de-registration process was not successful, you may need to reset the system and try again.

  • Page 42: Adding And Registering Headset To Telephone

    Adding and registering headset to telephone To register the headset to an AT&T DECT cordless telephone base: You must de-register the headset from the headset base (see page 34). Make sure the battery is properly installed in the headset (see page 12). The ON/OFF light flashes twice every five seconds to indicate the headset is not registered.

  • Page 43: Maintenance And Troubleshooting

    Troubleshooting If you have difficulty with your headset, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com 1 (866) 288-4268 Canada, dial My headset doesn’t work at all. I cannot get a dial tone. , or call •...
  • Page 44 Troubleshooting Nothing happens when I slide the LIFTER AUDIO ADJUST to get a clear dial tone. • If you are using the handset lifter, LIFTER MODE must be selected on the headset base (page 11). See the TL7000 handset lifter manual for instructions on setting the LIFTER AUDIO ADJUST.
  • Page 45 Troubleshooting I am getting a buzzing sound on my headset or corded base speakerphone. • Your telephone may experience interference from the headset. To overcome this problem, move the headset base at least 12 inches away from the telephone. • Other electronic products can cause interference to your cordless headset.
  • Page 46 Troubleshooting I cannot dial out. The other party cannot hear my voice during a call. • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless headset may take a second or two to find the headset base and produce a dial tone.
  • Page 47 Troubleshooting My cordless headset isn’t performing normally. I want to use my headset with a different headset base. • Make sure the power cord is securely plugged into the headset base. Plug the unit into a different working electrical outlet not controlled by a wall switch.
  • Page 48 Troubleshooting The batteries do not hold a charge. • Make sure that the headset battery is installed and securely plugged into the connector. • If the cordless headset is in the headset base and the ON/OFF light on the headset does not come on, refer to The ON/OFF light on the headset is off while charging in this Troubleshooting guide.
  • Page 49 Troubleshooting I get noise, static, or weak signal even when I’m near the headset base. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack.
  • Page 50 Troubleshooting I hear other calls while using my headset. I cannot hear a ring tone from the headset when there is an incoming call. • Relocate your headset base to a higher location. You may experience better reception by elevating the headset base. •...
  • Page 51 Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack, wiring or service. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless headset.
  • Page 52 Troubleshooting My calls cut in and out while I’m using my cordless headset. • Other electronic products can cause interference with your cordless headset. Try installing your headset as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.
  • Page 53 Troubleshooting The ON/OFF light on the headset is off while charging. • Make sure the power and line cords are plugged in correctly and securely. • Make sure that the battery connector is securely plugged into the cordless headset. • Push the headset downwards in the headset base charging cradle until the ON/OFF light on the headset turns on.
  • Page 54 Troubleshooting Common cure for electronic equipment. If the unit does not seem to be responding normally, try putting the cordless headset in its base. If it does not seem to respond, do the following (in the order listed): • Disconnect the power to the headset base. •...

  • Page 55: Important Safety Information

    Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 56 Important safety information • Replace batteries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals. • This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
  • Page 57 Important safety information • Rechargeable batteries: This product contains nickel-cadmium, nickel-metal hydride or lithium-ion rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
  • Page 58 Important safety information • To prevent fire or shock hazard, do not expose this product to water or any type of moisture. • Observe proper polarity orientation between the battery and metallic contacts. • Do not disassemble your telephone. There are no user- serviceable parts inside.

  • Page 59: Maintenance

    Maintenance Taking care of your headset • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water •...

  • Page 60: Fcc Part 68 And Acta

    Appendix A FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 61 Appendix A FCC Part 68 and ACTA If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
  • Page 62 Appendix A FCC Part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’...

  • Page 63: Fcc Part 15

    FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio...
  • Page 64 Appendix B FCC Part 15 To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria.

  • Page 65: Limited Warranty

    Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (866) 288-4268 Canada, call 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 66 Limited warranty 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or, (b) the time remaining...
  • Page 67 Limited warranty • PRODUCT returned without valid proof of purchase (see item 6 below); -or- • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (866) 288-4268...
  • Page 68 Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT.

  • Page 69: Technical Specifications

    Extended range and clarity The TL7610/TL7611 are fully cordless DECT 6.0 headsets offering a range of up to 500 ft. Sound level protection technology conforms to the current regulations and is used to filter out the loud and high-pitched noises.

  • Page 70: Index

    Index AC adapter, 8-10, 50, 63 Alert tones, 29 Answering calls, 23 Auto off, 24 Battery charging, 13 Battery installation, 12 Call waiting, 26 De-registration, 34 DSL, 4, 6, 8-10, 43 Ear hook headset attachment, 14 Ending calls, 24 Flash (switch hook flash), 26 Headband headset attachment, 17 Headset buttons, 1...
  • Page 71 Index Index Technical specifications, 63 Temporary ring tone silencing, Troubleshooting, 37-48 Volume controls, 26 Warranty, 59-62...
  • Page 72 www.telephones.att.com © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 10/08.

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