The Internet Service Connection Is Not Working - NETGEAR RangeMax WNDR3300 Setup Manual

Wireless Router Setup Manual

The Internet Service Connection Is Not Working

If your router is unable to access the Internet, check that the Internet connection is working, and
then check that the wireless router can get an Internet address.
Check that the Internet connection is working:
Internet connection. First verify that your cable or ADSL modem has a successful
1.
connection. The cable or ADSL modem status lights indicate if the modem connection is
successful or not. Check your modem documentation, or call your Internet service provider for
help with verifying that the modem has a successful connection.
2. Wireless router Internet light is green or blinking green. If your Internet light is green or
blinking green, then you have a good Internet connection, and your wiring is correct.
3. Wireless router Internet light blinking amber. If your Internet light is blinking amber, then
your wireless router is attempting to make an Internet connection with the service provider.
The LED should turn green within several minutes. If it does not, check the Internet
connection on the modem as described above.
Wireless router Internet light off. If the Internet light is off, verify that the Ethernet cable is
4.
securely connected between the cable or ADSL modem, and that both the modem and wireless
router are turned on.
Obtaining an Internet IP Address
If your wireless router is unable to access the Internet, and your Internet light is amber or blinking
amber, check the wireless router to see if it is able to get an Internet IP address from your service
provider. Unless you have a static IP address, your wireless router automatically requests an IP
address from your service provider.
To check the Internet IP address from the browser interface:
1. Log in to the wireless router.
2. Use the Router Status link under the Maintenance heading to check that an IP address is shown
for the Internet port. If 0.0.0.0 is shown, your wireless router has not obtained an IP address
from your service provider.
If your router is unable to obtain an IP address from the your service provider, the problem might
be one of the following:
• Your service provider might require a login. Ask your service provider whether they require
PPP over Ethernet (PPPoE) login.
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v1.0, September 2007
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