When An Error Code Appears - Konica Minolta BIZHUB C353P User Manual

Troubleshooting
12 Troubleshooting
12.1

When an error code appears

There are three types of errors; errors that can be cleared by opening/closing the front door, errors that can
be cleared by turning the power off/on, and errors that cannot be cleared. Clear the error by following the on-
screen instructions. If the error cannot be cleared or released, contact your service representative with the
error code.
Example: Error that can be cleared by turning the power off/on (C-0001)
Reminder
Since the machine may be damaged, contact the service representative according to the procedure
described below as soon as the call service representative screen appears.
1
Write down the trouble code (for example, C-0001) in the call service representative screen.
2
Use the power switch to turn off the machine.
3
Unplug the machine.
4
Contact the service representative, and inform them of the trouble code.
bizhub C353P
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