Palm CENTRO User Manual page 230

12
T R O U B L E S H O O T I N G
10
WINDOWS ONLY
Palm Desktop software. Click Start,
select Settings > Control Panel or
Control Panel, select Add or Remove
Programs, select Palm Desktop
software, and then click Change/
Remove.
MAC ONLY
provide an option for uninstalling Palm
Desktop software. For information on
uninstalling Palm Desktop software on a
Mac, go to www.palm.com/support or
contact Palm Technical Support for Mac
computers.
11 Restart your computer.
12 Reinstall Palm Desktop software from
the Palm Desktop Software Installation
CD that came with your smartphone.
230
S Y N C H R O N I Z A T I O N
Uninstall
Mac computers do not
Synchronization starts but stops without
finishing
The HotSync Log can give you information
TIP
about your most recent synchronization.
Windows: Right-click the HotSync manager
icon in the taskbar in the lower-right corner
of your computer screen, and then select
View Log.
Mac: Open Palm Desktop software. From the
HotSync menu, select View Log.
If you upgraded from a previous Palm OS
device or received a system error, such as
Sys0505, there may be conflicts with
software on your smartphone.
1 Locate your Backup subfolder and
rename the folder (for example,
BackupOld).
Windows: C:\Program
Files\Palm\<device name>
Mac: <Mac hard drive> : Applications :
Palm : Users : <device name>
Can't find a Palm folder in Program
NOTE
Files? Then look for a palmOne or
Handspring folder instead. For more info,
see I can't find my user folder.
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