Palm CENTRO User Manual page 232

12
T R O U B L E S H O O T I N G
make sure Palm Desktop software is
displaying your information and not
another user's. Make sure the correct
device name is selected in the User
field on the toolbar of Palm Desktop
software.
3 Open the HotSync manager on your
computer, and make sure the necessary
conduits are set to Synchronize the
files.
For more info on Outlook conduits,
TIP
right-click the HotSync manager icon in the
taskbar, select Custom, select an app with
Outlook in its name, and then select Help.
If you need to change the setting to
NOTE
Synchronize the files, be sure to check
the Set as default box as well.
4
WINDOWS ONLY
Palm Desktop software. Click Start,
select Settings > Control Panel or
Control Panel, select Add or
Remove Programs, select
Palm Desktop software, and then click
Change/Remove.
232
S Y N C H R O N I Z A T I O N
Uninstall
Mac computers do not
MAC ONLY
provide an option for uninstalling Palm
Desktop software. For information on
uninstalling Palm Desktop software on a
Mac, go to www.palm.com/support or
contact Palm Technical Support for Mac
computers if the problem persists after
you complete step 3.
5 Restart your computer.
6 Reinstall Palm Desktop software from
the Palm Desktop Software Installation
CD that came with your smartphone.
7 Outlook only If you're trying to
synchronize offline, set your Outlook
Calendar, Contacts, Notes, and Tasks to
be available offline.
Outlook subfolders and public folders are
TIP
not accessible with the included software. You
may want to use a third-party solution instead.
(Outlook only) If you want to sync your
TIP
info with a global Exchange Address Book,
you must copy the addresses to your local
Contacts list in Outlook (right-click the
addresses and select Add to Personal
Address Book).