Troubleshooting The Web Configuration Interface - NETGEAR MR814 Reference Manual

• Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Be sure you are using the correct cable:
— When connecting the router's WAN port to a cable or DSL modem, use the cable that was
supplied with the cable or DSL modem. This cable could be a standard straight-through
Ethernet cable or an Ethernet crossover cable.

Troubleshooting the Web Configuration Interface

If you are unable to access the router's Web Configuration interface from a PC on your local
network, check the following:
• If you are using an Ethernet-connected PC, check the Ethernet connection between the PC and
the router as described in the previous section.
• If you are using a wireless-connected PC, that the SSID and WEP settings are the same for the
router and PC. The router's default settings are: SSID is Wireless and WEP is disabled.
• Make sure your PC's IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your PC's address should be in the range of 192.168.0.2 to
192.168.0.254. Refer to
Properties for Macintosh Computers" on page 3-8
instructions in Chapter 3
Note: If your PC's IP address is shown as 169.254.x.x:
Recent versions of Windows and MacOS will generate and assign an IP address if the
computer cannot reach a DHCP server. These auto-generated addresses are in the range of
169.254.x.x. If your IP address is in this range, check the connection from the PC to the router
and reboot your PC.
• If your router's IP address has been changed and you don't know the current IP address, clear
the router's configuration to factory defaults. This will set the router's IP address to
192.168.0.1. This procedure is explained in
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded.
• Try quitting the browser and launching it again.
Troubleshooting
Reference Manual for the Model MR814 Wireless Router
"Verifying TCP/IP Properties" on page 3-5
to configure your PC.
"Using the Default Reset button" on page
or "Verifying TCP/IP
to find your PC's IP address. Follow the
9-8.
9-3