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Troubleshooting the Web Configuration Interface
If you are unable to access the router's Web Configuration Interface from a computer on your local
network, check the following:
•
If you are connecting from a wireless computer, try connecting from a wired computer.
•
Make sure that your computer's IP address is on the same subnet as the router. For
instructions, click the link to the online document
configure your computer.
Note: If your computer's IP address is shown as 169.254.x.x: Windows and Mac OS
generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in subnet 169.254.x.x. If your IP address is
in this range, check the connection from the computer to the router, and reboot
your computer.
•
Try closing the browser and opening it again, or try a different browser.
•
Make sure that you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when entering this
information.
If the unit does not save changes you have made in the Web Configuration Interface, check the
following:
•
When entering configuration settings, be sure to click Apply before moving to another screen
or tab, or your changes could be lost.
•
Click Refresh or Reload in the Web browser. The changes might have occurred, but the Web
browser might be caching the old configuration.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router's administration password back to password. You can erase the current configuration and
restore factory defaults in two ways:
•
Use the Erase function.
•
Use the restore factory settings button on the rear panel of the unit. Use this method for cases
when the administration password or IP address is not known.
Troubleshooting
3DHD Home Theater Adapter WNHD3004 User Manual
"Preparing Your Network" in Appendix B
v1.0, November 2010
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Table of Contents
Troubleshooting
