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SELF HELP
If the unit is not working satisfactorily, make the following checks before calling out the installer.
Any one of these adjustments could restore the performance.
Symptom
Little or no water flow
Cold water only
- neon light off
Water too cold
- neon light on
Water flow too low, or
temperature too high
Water goes from hot
to cold
Shower spray pattern
deteriorates
We offer a technical advisory service on the telephone to installers and other customers with
problems in the field.
RING 0845 600 5111
Remember to quote the exact type of unit, as written on the front of the shower and on this leaflet.
The model and serial number are located on the bottom face of the shower.
Make a note of those numbers here, and be sure to quote them if you call for advice.
Model Number: _ _ _ _ _ _ _ _ _ _ _ _ _ Serial Number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Note: You may be charged for a service call if you do not have the serial number.
ADDITIONAL ACCESSORIES AND COMMON SPARE PARTS
Please Note:- The fitting of Spare Parts must be supervised by a suitably qualified person.
Chrome and White Shower Mixer Unit Complete with full accessories
Including 3 position multi-function handset
For further details, including a comprehensive list off accessories and spare parts,
contact Dimplex Customer Services 0845 6000 5111
WHAT TO DO IF THINGS GO WRONG (1)
Cause
The main water supply is turned
off
The main water supply is not
turned on enough
The water flow rate is too high
The inlet water temperature has
dropped
The main water supply is too low
The hot tap is not fully open
The water flow or pressure is too
low, and the thermal cut-out is
operating
A second outlet has been turned
on
The shower handset is clogged
DIMPLEX AFTER SALES SERVICE
What to do
Turn on the main supply fully at the
stop valve
Turn on the main supply fully at the
stop valve
Adjust the service valve (see page 7)
Adjust the service valve (see page 7)
For a shower, adjust the spray pattern
available on the multi-mode handset
Increase the supply water flow.
Make sure that the service valve is
correctly adjusted.
Adjust the service valve so that the
water is at the right temperature with
the tap fully open (see page 7)
Always turn the hot tap fully on.
Increase the supply water flow
Make sure that the service valve is
correctly adjusted
Do not use the basin whilst using the
shower
Clean the handset using a descaling
solution if required (see page 9)
9
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