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NCR RealPOS 5953 User Manual

Point-of-sale (pos) keyboard with a built-in 12.1-inch flat panel liquid crystal display
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NCR RealPOS™ 5953 USB DynaKey™
Release 2.1
User Guide
2006
B005-0000-1457
Issue B

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Summary of Contents for NCR RealPOS 5953

  • Page 1 NCR RealPOS™ 5953 USB DynaKey™ Release 2.1 User Guide 2006 B005-0000-1457 Issue B...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
  • Page 3 Preface Safety Requirements Caution: This device should only be powered by a power source which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power Source) requirements per UL1950, IEC 950, and EN 60 950. The power source must be certified by the appropriate safety agency for the country of installation.

  • Page 5: Table Of Contents

    Table of Contents Chapter 1: Overview Introduction ................... 1-1 Compatibility .................. 1-2 Features ....................1-2 Controller Board ................1-2 Multi-Color Power LED ..............1-3 Keylock Positions ................1-4 External Standard PC Keyboard Connector ....... 1-4 Special PC Setup Keypad Layout..........1-5 Three-Track MSR or Two-Track JIS MSR........
  • Page 6 Configurable Key Click Tone ........... 4-8 NCR Platform Software Components ........4-9 NCR USB DynaKey Control Parameterization Registry Values ..................4-11 NCR USB DynaKey Control Data Capture Registry Values ..................4-12 12.1-Inch USB DynaKey Video Drivers........4-15 Chapter 5: 5953 USB DynaKey Migration Overview....................
  • Page 7 POS-Checkout Style Keyboard............. 5-5 Double-High / Double-Wide Keys..........5-6 Keyboard Programmability ............5-7 Keylock .................... 5-8 Key Click..................5-8 Error Tone..................5-8 MSR ....................5-8 Scanner port ..................5-9 Additional ports ................5-9 Power LED ..................5-9 Fingerprint Sensor ................5-9 Smartcard Reader .................
  • Page 8 Controller Board.................. 6-17 Connector Identification.............. 6-17 Connector Pin-Out Information ..........6-18 DVI Connector................6-18 Powered USB Connector............6-19 USB Connectors................ 6-20 Cables....................6-21 DVI to DVI..................6-21 Powered USB (12 V) to 2 x 4 Locking Connector..... 6-21 DVI to CHAMP................6-21 DynaKey Cleaning Procedures ............
  • Page 9 Revision Record Issue Date Remarks Aug 2002 First issue Dec 02 Updated Programming Chapter with firmware interface information...
  • Page 10 NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR.

  • Page 11: Declaration Of Conformity

    Class 5953 Model Number 12 V dc, 2.0 A Electrical Ratings (Input) NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards. EU Directive Harmonized Standard(s)

  • Page 13: Chapter 1: Overview

    Chapter 1: 20064 Introduction The NCR RealPOS 5953 USB DynaKey is a Point-of-Sale (POS) keyboard with a built-in 12.1-inch flat panel Liquid Crystal Display (LCD). Unique to the DynaKey is a set of ATM-style keys (DynaKeys), which are located beside the display. The functions of these keys change depending on the software application appearing on the LCD.

  • Page 14: Compatibility

    Chapter 1: Overview Compatibility The USB DynaKey is designed for the following terminals: • NCR 7452 (Release 4.0 or later) • NCR 7456 Features • DVI Communications - industry standard video communications • USB Communications - Three Type A connectors for external devices •...

  • Page 15: Multi-Color Power Led

    Chapter 1: Overview Multi-Color Power LED On the face of the USB DynaKey is a multi-color power LED. The status and condition indicated by the LED are shown as follows. Status Condition Green DynaKey power on Orange* LCD in standby mode (or see note below) FPGA reporting an error condition Flashing DynaKey keypad in PC Setup mode...

  • Page 16: Keylock Positions

    Chapter 1: Overview Keylock Positions The USB DynaKey includes a standard NCR Keylock, accessible through the FPGA. There are four positions: Exception, Locked, Retail, and Supervisor. They are explained in the following table. Abbreviation Position Description Exception Used by the customer or service representative...

  • Page 17: Special Pc Setup Keypad Layout

    Chapter 1: Overview Special PC Setup Keypad Layout On power-up, the operator can switch the DynaKey into an alternate keypad layout that can be used with many PC BIOS setup and configuration routines. The alternate layout contains keys such as ESC, TAB, END, “+”, “-”...
  • Page 18 Chapter 1: Overview...

  • Page 19: Chapter 2: Site Preparation

    Site Preparation Chapter 2: Physical Environment Operating Range Condition Range Temperature 5° to 45°C Relative Humidity 10% to 90% (Non-condensing) Atmospheric Pressure 3000 meters (max.) Storage Range Condition Range Temperature -10° to 50°C Relative Humidity 10% to 90% Transit Range Condition Range Temperature...

  • Page 20: Electrical Requirements

    Chapter 2: Site Preparation Electrical Requirements Voltage Tolerance Current (Max) ±10% +12 V Supply Voltage 1600 mA 5953 Module (from Host) ±5% 500 mA External USB Port ±5% 500 mA External USB Port ±5% 500 mA External USB Port ±5% 100 mA Fingerprint Board (Optional)

  • Page 21: Dimensions

    Chapter 2: Site Preparation Dimensions 470 mm (18.5 in.) 300 mm (11.7 in.) 255 mm (10.0 in.) 20051 470 mm (18.5 in.) 263 mm (10.3 in.) 420 mm (16.5 in.) 255 mm 366 mm (10.0 in.) (14.5 in.) 20052...
  • Page 22 Chapter 2: Site Preparation 5953-K023 Checkstand Mount The Checkstand Mount is fully adjustable between the minimum and maximum dimensions that are illustrated below. The DynaKey can also be rotated right and left of center (shown) by approximately 90 degrees, as well as tilted from a vertical position to approximately 45 degrees (shown).
  • Page 23 Chapter 2: Site Preparation There are two positions to install the post to the back of the DynaKey. 270 mm (10.75 in.) 140 mm 5.5 in. 105 mm 4.13 in. 200 mm (8.0 in.) 19908...
  • Page 24 Chapter 2: Site Preparation...

  • Page 25: Chapter 3: Hardware Installation

    Hardware Installation Chapter 3: Introduction Caution: This device should only be powered by a power supply source which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power Source) requirements per UL1950, IEC 950, and EN 60 950. The power source must be certified by the appropriate safety agency for the country of installation.

  • Page 26: Serial Number Location

    Chapter 3: Hardware Installation Serial Number Location The serial number is located on the bottom edge of the DynaKey module. Serial Number Label 19940...

  • Page 27: Cable Connector Access

    Chapter 3: Hardware Installation Cable Connector Access The cable connectors are located on the bottom of the 5953 assembly. Tilt display to access the cable connectors. Powered USB Dual USB Single USB (Video In) (Data/Power In) (External) (External) 19905a Mounting Options The 5953 USB DynaKey can be installed various configurations: •...

  • Page 28: Installing A Usb Dynakey

    Chapter 3: Hardware Installation Installing a USB DynaKey Installing a Remote Table Top USB DynaKey (5964-K032) This section discusses how to install the USB DynaKey hardware configurations. See the terminal Hardware User’s Guide for specific procedures about how to connect the USB DynaKey to the host terminal.
  • Page 29 Chapter 3: Hardware Installation 2. Connect the cables to the DynaKey. • Connect the terminal DVI cable to the DynaKey DVI connector. • Connect the terminal Powered USB cable to the DynaKey Powered USB connector. • Connect external USB devices to the DynaKey USB connectors (optional).

  • Page 30: Installing An Integrated Customer Display (5972-F040)

    Chapter 3: Hardware Installation Installing an Integrated Customer Display (5972-F040) The Integrated 5972 2 x 20 Display is mounted to the 5953 using feature 5972-F040. Integrated Display Swivel Telescoping Post Telescoping Post Adapter Customer Display Post Base Screw (4) 20050...
  • Page 31 Chapter 3: Hardware Installation 1. Install the Customer Display Post Base. Secure it with screws (4). Customer Display Post Base 19850...
  • Page 32 Chapter 3: Hardware Installation 2. Route the cable (display connector end) up through the mount components as shown below. This is a tight fit and the connector has to be angled in order to make it though the openings. Use care to not damage the wires.
  • Page 33 Chapter 3: Hardware Installation 4. Connect the cable to the display module. a) Remove the Integrated Display Bracket (2 screws). b) Connect the cable to the 2 x 20 VFD Assembly. c) Replace the Integrated Display Bracket. Phillips PH Screw Integrated Display Bracket 2 x 20 VFD Assembly (4-24 x 0.625)
  • Page 34 3-10 Chapter 3: Hardware Installation 5. Install the Customer Display assembly onto the base of the table top mount. 19851 6. Connect the Customer Display Cable to a Powered RS-232 connector on the host terminal.

  • Page 35: Installing A Checkstand Mounted Dynakey

    Chapter 3: Hardware Installation 3-11 Installing a Checkstand Mounted DynaKey The 5953 USB DynaKey supports the 5953-K023 Checkstand Mount 5953-K023 Checkstand Base 20065 Installing a 5953-K023 Checkstand Mount Note: The cable(s) for the USB DynaKey can be routed through the Checkstand Base 1.
  • Page 36 3-12 Chapter 3: Hardware Installation 2. Slide the Side Cover off the lower half of the Checkstand Base. 3. In the desired location on the countertop drill four 6 mm (0.25 in.) holes for the mounting bolts and one 38 mm (1.5 in.) hole for the DynaKey cable(s).
  • Page 37 Chapter 3: Hardware Installation 3-13 6. Screw the Checkstand Base onto the back of the DynaKey (4 screws). 17323...
  • Page 38 3-14 Chapter 3: Hardware Installation 7. Route the cables through the upper half of the Checkstand Base. Install the Thumbscrew and the Front Cover. Be sure to leave enough slack in the cables to permit easy tilting of the DynaKey. 17449 8.

  • Page 39: Powering Up

    Chapter 3: Hardware Installation 3-15 9. Route the cable(s) through the upper half of the Checkstand Base and install the Thumbscrew and the Front Cover. Be sure to leave enough slack in the cable(s) to permit easy tilting of the DynaKey.
  • Page 40 3-16 Chapter 3: Hardware Installation 1. Power up the system. 2. After the memory test completes, hold down key number 10 and key number 12 simultaneously. Make sure both keys are held down together. The 10 and 12 keys must be the first two keys pressed after a power on.
  • Page 41 Chapter 3: Hardware Installation 3-17 All unlabeled keys are non-functional in Setup Keypad Mode. Ignore any stuck key error messages displayed as a result of the keys being held down. 3. Press the [F2] key to put it into the BIOS configuration routine. 4.

  • Page 42: Normal Operating Mode

    3-18 Chapter 3: Hardware Installation Normal Operating Mode After setup and configuration, the keyboard can be reset to exit the special keypad mode. This is done by power cycling the DynaKey, or pressing the 10 and 12 keys simultaneously. This puts the keyboard back into its normal operating mode as shown.

  • Page 43: Screen Saving Feature

    The display has a time-out function that causes the display to go blank after several minutes of inactivity. The screen saving feature is controlled by NCR platform software integrated into the 5953 drivers. Note: If your screen saver is active and the Keylock is in the L position, you may need to put the Keylock into another position to un-blank the LCD.
  • Page 44 3-20 Chapter 3: Hardware Installation...

  • Page 45: Chapter 4: Programming

    Chapter 4: Firmware USB DynaKey Capabilities The NCR USB DynaKey is a multifunction device comprised of several functions, including a keyboard switch matrix and a speaker. Both of these functions are controlled by a single field programmable gate array (FPGA).

  • Page 46: Fpga Firmware Defaults

    Configurable Keyclick Tone • NCR Platform Software Components NCRUsbKeyboardCtl HID usages NCRUsbKeyboardCtl employs industry standard and NCR Proprietary HID Usage interfaces to exercise the keyboard control programming capability of the firmware. The NCR Proprietary usages are contained in the following table:...
  • Page 47 Chapter 4: Programming Table 1: NCR Proprietary HID Usages Usage Hexadecimal Value HID_USAGE_PAGE_NCR_MISC 0xFF8F KEYLOCK 0x01 KEYBOARD_TONE 0x02 KEYBOARD_MAP 0x03 KEY_CLICK_INFO 0x11 ERROR_TONE 0x12 TONE FREQUENCY 0x21 TONE DURATION 0x22 TONE VOLUME 0x23 KEY_MATRIX_USAGE 0x31 The report descriptors as emitted by the HID device should be consulted as the authority for the format of the reports.

  • Page 48: Programmable Key Matrix

    Chapter 4: Programming The MSR interface: The MSR conforms to the USB HID standard for MSRs as described in the HID Usage Tables for POS, Ver 1.02, see http://www.usb.org/developers/hidpage.html#pos. The Key Matrix: The Key Matrix report contains an overlay for the keyboard look-up table.
  • Page 49 Chapter 4: Programming Keyboard Matrix for 5953 USB DynaKey The keyboard matrix comprises a list of key numbers and respective positions within the keyboard translation table. The default keyboard map for the 5953 USB DynaKey (Product ID 0x0321) is as follows: Sorted by Offset Sorted by KeyNumber X Y FPGA...
  • Page 50 Chapter 4: Programming Sorted by Offset Sorted by KeyNumber X Y FPGA Usage Usage System X Y FPGA Usage Usage System Offset Function Offset Function Period Enter Down Arrow Arrow LSh+F7...
  • Page 51 Chapter 4: Programming Sorted by Offset Sorted by KeyNumber X Y FPGA Usage Usage System X Y FPGA Usage Usage System Offset Function Offset Function Period Down Arrow Enter Arrow...

  • Page 52: Configurable Key Click Tone

    Chapter 4: Programming Configurable Key Click Tone The FPGA has the ability to sound a short chirp whenever a key is pressed, providing auditory feedback to an operator of the keyboard. This auditory feedback is optional. The FPGA may be configured to make the sound or not to make the sound, depending on the particular application.

  • Page 53: Ncr Platform Software Components

    NCR Platform Software Components NCR provides three platform software components for configuring the keyboard: the NCR USB DynaKey Control, the Set USB Key Matrix application and the Set USB Key Clicks application. NCR USB DynaKey Control...
  • Page 54 4-10 Chapter 4: Programming The SetClicks method examines all currently-enumerated HID devices, finds those with a Vendor-ID equal to NCR’s assigned Vendor ID (0x0404). Among all qualified devices found, each device is searched for a KEY_CLICK_INFO feature report that contains Volume, Frequency, and Duration usages.

  • Page 55: Ncr Usb Dynakey Control Parameterization Registry Values

    Chapter 4: Programming 4-11 NCR USB DynaKey Control Parameterization Registry Values Program Parameterization Registry values appear under the registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\NCR\USBKeyboard\PID_0321\] Table 3: Key-Value Definitions Keyword Value (Decimal numbers) Default Registry A frequency between 1760 DWORD KeyClick\frequency 27Hz and 42192 Hz...

  • Page 56: Ncr Usb Dynakey Control Data Capture Registry Values

    4-12 Chapter 4: Programming NCR USB DynaKey Control Data Capture Registry Values NCR Data Capture Registry values appear under the registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\NCR\NCRUsbKeyboardCtl\DataCapture] "DcapControl"="10 (Hex destination(s): 1=DCap App, 2=Debugger, 4=File; 10/20/40 for immediate)" "DcapFile"="C:\\NcrDataCap.log" "DcapFileMax"="0 (Max KB of data cap file)"...
  • Page 57 Chapter 4: Programming 4-13 SetUsbKeyMatrix may be launched “by hand” using the Windows Start > option, or any equivalent shortcut technique (desktop, quick- launch pad, menu). If started in this manner, the command line can optionally contain strings of the form “keyword{= value}”, where keyword is one of the defined parameters, and value is an optional numeric value to be applied to that key.
  • Page 58 4-14 Chapter 4: Programming Command-line parameters may include a value for the runtime duration. If specified, the application remains resident only for the requested duration. This permits the application to be used only during defined events such as system start-up, and after which the application will no longer remain resident in memory.

  • Page 59: 12.1-Inch Usb Dynakey Video Drivers

    When using 12.1 displays or any other displays driven off the C&T 69000 chipset, it is recommended that the video drivers for the 69000 be used. These drivers are available on NCR software CD D370-1111-0100 (previously, G370-0830-0000). Drivers and installation instructions are available on this software CD for Win.

  • Page 61: Chapter 5: 5953 Usb Dynakey Migration

    5953 USB DynaKey Migration Chapter 5: Overview The NCR RealPOS 5953 USB DynaKey is a replacement for its predecessor, the 5953-Wedge (PS/2) DynaKey, with features and advantages not present in the older product. This chapter is a discussion of those features with some explanation of the advantages.
  • Page 62 Chapter 5: 5953 USB DynaKey Migration Another example is the use of standard USB protocols throughout and even standard USB HID device classes where such device standards exist. The design helped develop an additional standard in the case of the MSR. Use of such standards eases the job of systems engineers and integrators.

  • Page 63: Discussion

    Chapter 5: 5953 USB DynaKey Migration Discussion The NCR 5953 DynaKey Operator Interface contains an LCD display and a set of keys in a physical configuration that has been found useful to retailers. The keyboards have additional features, some optional, that add value to the retail environment.

  • Page 64: Lcd 800X600 High-Bright Long-Life Color

    LCD Interface The NCR 5953 Wedge DynaKey was designed at a time when an industry standard for LCD connections had not yet emerged, and therefore used an NCR proprietary interface. The 5953 USB DynaKey has been designed with the now-standard DVI interface, which allows the use of more industry-standard parts.

  • Page 65: Hot Plug

    Chapter 5: 5953 USB DynaKey Migration Hot Plug The NCR 5953 USB DynaKey is hot-pluggable. That is, both the DVI and USB connections may be disconnected and the DynaKey replaced without removing power from the terminal. The Wedge DynaKey cannot be removed or replaced without removing power from the terminal.

  • Page 66: Double-High / Double-Wide Keys

    DynaKey. Both USB and Wedge NCR DynaKeys include keys that accept customer-specified key caps and labels. For example, one customer may wish to include buttons for DEPT, CLASS, and SKU on his keyboard.

  • Page 67: Keyboard Programmability

    DynaKey will automatically receive the programmed key assignments. Key assignments are sent from the registry whenever an NCR USB DynaKey is connected to the PC, whether at power-on or hot-plugged. Each key can be programmed to be a dead key, one single key, or a two-key combination.

  • Page 68: Keylock

    Chapter 5: 5953 USB DynaKey Migration Keylock Both Wedge and USB DynaKeys include a 4 position keylock. In the Wedge DynaKey it is an every-unit-item (EUI), whereas in the USB DynaKey, the keylock can be optional if required, as a SCER. The Wedge DynaKey implements the keylock as a PS/2 wedge device.

  • Page 69: Scanner Port

    The Wedge DynaKey contains an NCR-proprietary RJ-45 connection for RS-232 based scanners. This port has several technical limitations, and a limited subset of NCR scanners are qualified. The USB DynaKey has no RJ-45 connector for RS-232 scanners. But see Additional Ports, below.

  • Page 70: Smartcard Reader

    5-10 Chapter 5: 5953 USB DynaKey Migration Smartcard Reader The USB DynaKey has been designed to accommodate an external or internal Smartcard reader that connects through USB. An external USB Smartcard reader can be connected to one of the available external USB ports.

  • Page 71: Key Re-Mapping Registry Manipulation Tool

    Key Re-mapping Registry Manipulation Tool A GUI Active-X control for Windows is available (though non- supported by NCR) to simplify manipulation of the DynaKey keyboard re-mapping registry entries. Below is a screen shot of the GUI with the right mouse button clicked to show the current key...
  • Page 72 Hovering over an individual key brings up the information about that key. In this example, the mouse is hovering over the middle key, and the dialog is displaying the NCR Key number (2 in this case), the USB usage currently assigned (0x45), and the system translation of the...
  • Page 73 Chapter 5: 5953 USB DynaKey Migration 5-13 Clicking on an individual key enables the Key Number and Usage dialog box. The current assignments are shown and two new key usages may be selected from the drop down boxes. Once selected, the new value can be assigned using the OK button.
  • Page 74 5-14 Chapter 5: 5953 USB DynaKey Migration...

  • Page 75: Chapter 6: Hardware Service

    Hardware Service Chapter 6: Safety Requirements Carefully follow these safety requirements before servicing the USB DynaKey. Warning: The DynaKey LCD contains hazardous voltages and should only be serviced by qualified service personnel. Warning: Before servicing the equipment plug your safety strap into a proper grounding outlet.

  • Page 76: Problem Isolation Procedures

    Chapter 6: Hardware Service Problem Isolation Procedures NCR offers both on-site and mail-in service for the NCR RealPOS 5953 USB DynaKey. Before calling for service or mailing in your unit for repair, step through the problem isolation procedures below to make sure the DynaKey module is in need of repair.
  • Page 77 Chapter 6: Hardware Service Symptom Probable Cause Solution Speaker not working Speaker harness not connected Connect speaker harness to DynaKey Controller Board. MSR not working MSR card not oriented properly Ensure that magnetic stripe on card is up when swiped. MSR harness loose or broken Ensure that the MSR harness is securely fastened to the...
  • Page 78 Chapter 6: Hardware Service Symptom Probable Cause Solution No display (Green Internal LCD cable loose Re-seat the LCD harness at the LED) DynaKey Controller Board and LCD ends. Internal backlight harness loose Ensure that the backlight harness is securely fastened to the DynaKey Controller Board No display (orange 7452/7453/PC: Unit in standby...

  • Page 79: Servicing The Dynakey Module

    Chapter 6: Hardware Service Servicing the DynaKey Module This section provides detailed instructions on to how to disassemble the DynaKey. Warning: Only properly trained personnel using proper grounding procedures should service the DynaKey. Personal injury could occur, or the DynaKey may be damaged. Disassembling the DynaKey 1.

  • Page 80: Removing The Remote Table Top Mount

    Chapter 6: Hardware Service Removing the Remote Table Top Mount 2. Remove the Left and Right Housings from the mount (one screw on each side). Screws (2) 19907 3. Remove the screws (4) that secure the Remote Table Top Mount to the DynaKey module.

  • Page 81: Removing The Back Cover

    Chapter 6: Hardware Service Removing the Back Cover 4. Remove the Access Cover by applying pressure on the release tabs and then lifting up. 19943a 5. Remove the (7) screws that secure the Back Cover and remove the cover. Screws (4) Screws (3) 19944a...

  • Page 82: Removing The Msr

    Chapter 6: Hardware Service Removing the MSR 6. Disconnect the MSR Cable (J1) from the Controller Board. 7. Remove the screws (2) that secure the MSR assembly. 8. Push the plastic latching tab down and remove the MSR assembly. Screws (2) MSR Cable 19945 9.

  • Page 83: Msr Cleaning Cards

    Chapter 6: Hardware Service MSR Cleaning Cards Part Part Number MSR Cleaning Card, Dry 998-0052929 MSR Cleaning Card, Wet 603-9004998 Removing the Speaker Assembly 10. Disconnect the speaker cable from Controller Board. 11. Slide the speaker out of the metal fingers on the LCD Bracket. Speaker 20062...

  • Page 84: Removing The Controller Board

    6-10 Chapter 6: Hardware Service Removing the Controller Board 12. Disconnect the cables on the Controller Board. • LCD Backlight Connectors • LCD Connector • Speaker Connector • LED Board Connector • Keypad Connectors • MSR Connector • Keylock Connector Keypad LCD Backlight Keylock...
  • Page 85 Chapter 6: Hardware Service 6-11 13. Remove the screws in the Controller Board and in the Connector Bracket (6 screws). 14. Remove the board. Note: Verify all are cables free and out of the way prior to removal. Screws (4) Screws (2) 20067...

  • Page 86: Removing The Lcd

    6-12 Chapter 6: Hardware Service Removing the LCD 15. Remove the screws (4) that secure the LCD Bracket to the Front Bezel. Screws (4) 20061 16. Remove the LCD Bracket Assembly. Verify that all cables are free before removing the LCD bracket.
  • Page 87 Chapter 6: Hardware Service 6-13 17. Remove the screws (4) that secure the LCD to the LCD Bracket. Screws (4) USB LCD Bracket 20066...

  • Page 88: Removing The Keypad

    6-14 Chapter 6: Hardware Service Removing the Keypad 18. Remove the screws (3) that secure the Keypad to the Front Bezel. Screws (3) 19924 19. Remove the keypad.

  • Page 89: Removing The Keylock Adapter Assembly

    Chapter 6: Hardware Service 6-15 Removing the Keylock Adapter Assembly 20. To Remove Keylock assembly, squeeze the plastic retainers and push the Keylock assembly out the front of the unit. Plastic Retainers 16990...

  • Page 90: Replacing The Keylock Assembly

    6-16 Chapter 6: Hardware Service 21. Remove the Keylock by prying the Retaining Clip off with a small screwdriver. 22. The LED Board can be removed by prying off the Tinnerman Clip. Keylock Retaining Clip Tinnerman Clip 19925 Replacing the Keylock assembly 1.

  • Page 91: Controller Board

    Chapter 6: Hardware Service 6-17 Controller Board Connector Identification LCD Backlight (J5) (J7, J8) Speaker Keypad (J10) (J2, J3) Not Used (J14) (J1) Keylock (J6) Not Used (J4) (J18) Single Port External USB (J9) Dual Port External USB (J11) Powered USB (Input) (J15) 19936 (J16)

  • Page 92: Connector Pin-Out Information

    6-18 Chapter 6: Hardware Service Connector Pin-Out Information DVI Connector Symbol Description CH2- ½ of Channel 2 differential pair CH2+ ½ of Channel 2 differential pair TMDS Data 2/R Shield Ground Unused 2 DVI Link Unused 2 DVI Link DDC_CLK DVI DDC Clock DDC_Data DVI DDC Data...

  • Page 93: Powered Usb Connector

    Chapter 6: Hardware Service 6-19 Symbol Description Unused 2 DVI Link TMDS Clock Shield Ground CLOCK+ ½ of Clock differential pair CLOCK- ½ of Clock differential pair 25 (C1) ENAVDDMAG Magna ENA_VDD 26 (C2) TFT_SEL2 Magna Panel ID2 27 (C3) TFT_SEL1 Magna Panel ID1 28 (C4)

  • Page 94: Usb Connectors

    6-20 Chapter 6: Hardware Service USB Connectors Signal Name Typical Wiring Assignment VBUS White Green Black Shell Shield Drain Wire...

  • Page 95: Cables

    Chapter 6: Hardware Service 6-21 Cables DVI to DVI 497-0422831 - 1.0 m (1416-C723-0010) 497-0422832 - 4.0 m (1416-C723-0040) (5953) (Terminal) 19725b Powered USB (12 V) to 2 x 4 Locking Connector 497-0424838 - 1.0 m (1416-C757-0010) 497-0424839 - 4.0 m (1416-C757-0040) Powered USB Powered USB...

  • Page 96: Dynakey Cleaning Procedures

    6-22 Chapter 6: Hardware Service DynaKey Cleaning Procedures NCR keyboards are designed for general retail applications. These products are resistant to spills and dust. However, these products are not spill proof or dust proof. To maintain proper keyboard operation, users should prevent water, beverages, or cleaning agents from being introduced into the keyboard during storage, operation, or cleaning.
  • Page 97 Index Disassembling the DynaKey, 6- —5— Double-high/Double-wide 5953 DynaKey Keys, 4-4 Table-top mount, 3-5 DynaKey Cleaning, 6-22 5953-K023 Checkstand Mount installing, 3-11 —E— 5953-K023 Table Top Mount, 2- Electrical Environment, 2-2 —C— —F— Cable Length Limitations, 2-2 Features, 1-2 Cables Firmware, 4-1 DVI to CHAMP, 6-21 FPGA (field programmable...
  • Page 98 —N— —S— NCR Platform Software Screen Saving Components, 4-9 unblanking the LCD, 3-19 NCR USB DynaKey Control, 4- Screen Saving Feature, 3-19 Serial Number Location, 3-2 NCR USB DynaKey Control Service and Repair, 6-1 Data Capture Registry, 4-12 Servicing the DynaKey Module,...

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