Chapter 7 Troubleshooting; Quick Tips - NETGEAR WNR612v2 User Manual

Quick Tips

This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
Turn off and unplug the modem.
1.
Turn off the wireless router and computers.
2.
Plug in the modem and turn it on. Wait 2 minutes.
3.
Turn on the wireless router and wait 1 minute.
4.
Turn on the computers.
5.
Make sure that the Ethernet cables are securely plugged in.
The Internet status light on the wireless router is on if the Ethernet cable connecting the
•
wireless router and the modem is plugged in securely and the modem and wireless router
are turned on.
For each powered-on computer connected to the wireless router by an Ethernet cable,
•
the corresponding numbered router LAN port light is on.
Make sure that the wireless settings in the computer and router match exactly.
For a wirelessly connected computer, the wireless network name (SSID) and WEP or
•
WPA security settings of the router and wireless computer must match exactly.
If you have enabled the wireless router to restrict wireless access by MAC address, you
•
must add the wireless computer's MAC address to the router's wireless card access list.
Make sure that the network settings of the computer are correct.
LAN connected computers must be configured to obtain an IP address automatically
•
using DHCP. For more information, see the links in
Some cable modem services require you to use the MAC address of the computer
•
registered on the account. If so, in the Router MAC Address section of the Basic Settings
menu, select Use this Computer's MAC Address. Click Apply to save your settings.
Restart the network in the correct sequence.
Check the Test light to verify correct router operation.
If the Test light does not turn off within 2 minutes after you turn the router on, reset the router
according to the instructions in
page 83.
76 | Chapter 7: Troubleshooting
Wireless-N 150 Router WNR612v2 User Manual
Restoring the Default Configuration and Password
Appendix B.
on