Technical Support - Chauvet Scorpion Storm RG User Manual

Scorpion™ Storm RG Troubleshooting
Symptom(s)
Laser is producing low output
Breaker/Fuse keeps blowing
Device has no power
Fixture is not responding to DMX
Loss of signal
Stand alone operation
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location on the next page.

Technical Support

Address: Service Dept.
3000 N 29th Ct, Hollywood, FL 33020 (U.S.A.)
Support (Email): tech@chauvetlighting.com
Telephone: (954) 929-1115 - (Press 4)
Fax: (954) 929-5560 - (Attention: Service)
Website: http://www.chauvetlighting.com
Scorpion™ Storm RG User Manual
-Note: This laser diode has a 90-day warranty, which is separate from the
fixture warranty.
-Note: In the event of diode failure, a replacement diode & diode PCB may be
ordered directly from Chauvet
There may be a problem with the rotating prism assembly. Please check to be
sure that there is nothing obstructing the optical path for the laser, and that the
motor is working properly.
Check to see if the rotational belt is functioning properly.
-Note: In the event that the belt has been severed, a replacement belt may be
ordered directly from Chauvet
Check total load placed on the electrical circuit
Check for a short in the electrical wiring: internal and/or external
Check device's fuse (internal)
Check for power on Mains
Check cable connection. The IEC cable must be firmly connected for operation
-Note: In the event of transformer failure, the unit can be sent in for repair;
however, a replacement part may be ordered directly from Chauvet
Check Control Panel settings for correct addressing
Check DMX cables
Check polarity switch settings on the controller
Check cable connections
Call service technician
-Note: In the event of Master PCB failure, a replacement PCB can be ordered
directly from Chauvet
Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables or black lights
This fixture has built-in, automatic programs that may be triggered using the
dipswitches. See the section on standalone operation for detailed instructions
on this function.
16
Possible Solution(s)
Part#: P179-STORMG (GREEN)
Part#: P179-STORMR (RED)
Part#: P111-STBELT
Part#: P140-STORMT
Part#: P170-STORMLP
1/26/2009 3:33 PM