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Trouble shooting sheet
After powering up or inserting LAN cable connected to a PoE switch, the Network Camera
performs a self-diagnostic to detect any hardware defects.
Reset Button
Restoring the factory defaults will erase any previous settings. Reset or restore the
system after power on.
Troubles
No action while power on.
No image.
The Networking indicator
isn't flashing.
Having image but can't
control.
The indicator isn't flashing.
Unstable images
Vague images
Reset and Restore
At the rear side of the camera there is a button hidden in
the pinhole as shown in the picture. It is used to reset the
system or restore the factory default settings.
Sometimes resetting the system sets the system back to
normal state. If the system problems remain after reset,
restore the factory settings and install again.
Probable Reasons
Power cable is not in well
connection.
Firmware is hang up.
Firmware is hang up.
Poor video cable
connection
Power W is not enough
The focus is out of focus.
Incorrect camera setting
46
Solutions
Reconnected.
Start up with factory
default setting by pressing
the reset button over 5
seconds then releasing it.
Restart the Network
camera by pressing and
releasing the reset button.
Reinsert
Change
Adjust the lens or focus
manually.
Check the dip switch.
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