Troubleshooting - EdgeStar AP12001S Owner's Manual

TIP: Run the unit before it is
needed. For example, run the
unit in the morning before the
area gets hot, and continue to
run the unit all day long in
order to maintain a low
temperature.
EdgeStar Portable Air Conditioner

Troubleshooting

Follow the troubleshooting guide below to resolve common issues.
Issue
My air conditioner is
not functioning at all.
My remote control
does not work and the
indicator light on
remote does not turn
on.
My air conditioner is
making a loud noise.
My air conditioner is
making a continuous
metallic knocking or
pinging sound.
My air conditioner is
leaking.
My air conditioner runs
for a little while and
then it trips the power
cord or the circuit
breaker.
The control panel
lights blink randomly.
No air comes out the
left side of the air vent.
Possible Cause
Unit is not receiving
power.
LCDI power cord is
tripped.
Insufficient power.
Water reservoir is full.
Control panel is
disconnected.
Batteries not installed.
Bad batteries.
Batteries installed
incorrectly.
A defective remote
control.
The unit is not level.
A foreign object has
jammed the fan.
The floor below the
unit is uneven.
Unit may have been
shipped on its side.
Damaged compressor.
Drain plug is removed.
Cracked base pan.
The air conditioner
may be plugged into
an outlet that can not
supply the correct
amount of current.
Unit may have a faulty
control panel.
The unit is designed to
blow air from the right.
Solution
Make sure the unit is
plugged in to a
grounded outlet.
Press the Reset button
on the LCDI cord.
Move the unit to
another outlet. Check
your circuit breaker.
(Refer to the rating
label on the back of
the unit to determine
the Amperage draw).
Drain the unit and
restart.
If no indicator lights
turn on, contact
customer service.
Install new batteries.
Replace the batteries.
Reinstall the batteries
correctly.
Contact customer
service.
Make sure the unit is
on a level surface.
Remove the object
from the fan.
Move the unit to a
level surface.
Shut off the unit. Let
the unit sit on a level
surface for at least 24
hours and restart.
Contact customer
service.
Attach the drain plug.
Contact customer
service.
Contact an electrician
if the unit works in a
different room or
circuit.
Contact customer
service.
This is normal
operation.
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