Troubleshooting - EdgeStar AP14009COM-1 Owner's Manual

Troubleshooting

Follow the troubleshooting guide below to resolve common issues.
Issue
My air conditioner is not
functioning at all.
My remote control does not work
and the indicator symbols on the
remote do not appear.
My air conditioner is making a
loud noise.
My air conditioner is making a
continuous metallic knocking or
pinging sound.
My air conditioner is leaking.
My air conditioner runs for a little
while and then it trips the power
cord or the circuit breaker.
The front control panel lights
blink red.
20
Possible Cause
The unit is not receiving
power.
The LCDI power cord is
tripped.
There is insufficient power.
The water reservoir is full.
The control panel is
disconnected.
The batteries are not installed.
The batteries are bad.
The batteries are installed
incorrectly.
The remote control is
defective.
The unit is not level.
A foreign object has jammed
the fan.
The floor below the unit is
uneven.
The unit may have been
shipped on its side.
The compressor is damaged.
The drain plug is removed.
The base pan is cracked.
The air conditioner may be
plugged into an outlet that
cannot supply the correct
amount of current.
The water reservoir is full.
Solution
Make sure the unit is plugged
in.
Press the Reset button on the
LCDI power cord.
Move the unit to another
outlet. Check your circuit
breaker. (Refer to the rating
label on the back of the unit
to determine the Amperage
draw).
Drain the unit and restart it.
If no indicator lights turn on,
contact customer service.
Install new batteries.
Replace the batteries.
Reinstall the batteries
correctly.
Contact customer service.
Make sure the unit is on a
level surface.
Remove the object from the
fan.
Move the unit to a level
surface.
Shut off the unit. Let the unit
sit on a level surface for at
least 24 hours and restart it.
Contact customer service.
Attach the drain plug.
Contact customer service.
Contact an electrician if the
unit works in a different room
or circuit.
Drain the unit.