Introduction to the Avaya Call Center Agent Deskphones
Note:
The illustration above depicts a 9641G model with a call center faceplate and a dual headset
adapter replacing the handset as the only voice option.
Callout
No.
1
USB Port
2
Message Waiting
Indicator
8
9608/9611G and 9621/9641G H.323 Deskphone Call Center User Guide
Name
If administered, you can insert a USB device (also called a
memory stick, thumb drive, or flash drive) to transfer
contacts between your phone and an external data source.
You can also recharge some battery-powered devices by
using a USB cable to connect the device to your
deskphone's USB port. Note: the 9621G does not have a
USB port.
An illuminated red light in the upper-right corner of your
phone indicates you have messages waiting. This light
flashes when you receive an incoming call. If Visual Alerting
is enabled, this light flashes when you receive an incoming
call. In addition to the Message Waiting Indicator, the
Comments? infodev@avaya.com
Description
May 2011