Avaya 9608 User Manual page 15

Icon
(9608)
(9611G)
(9621G, 9641G))
(9608)
(9611G, 9621G, 9641G)
(9608)
(9611G, 9621G, 9641G)
(9608, 9611G)
(9621G, 9641G)
(9608)
(9611G)
(9621G, 9641G)
(9608, 9611G)
9608/9611G and 9621/9641G H.323 Deskphone Call Center User Guide
Description
Your calls are being forwarded.
A Conference is active on this line.
A Conference is on hold on this line.
A Bridged Call is in progress on this line.
If the Phone screen is displayed, use the right
arrowhead icon to access the Features screen. If the
Features screen is displayed, use the right arrowhead
icon to access your calls on the Phone screen.
Scroll up or down when there is more information than
can display in the application area.
Indicates a Forced Logout Override is in effect.
Depending on how your call center system is
administered, a system-generated "forced" logout might
occur, for example, based on the time of day; this icon
indicates an override is active.
Notifies you that your Agent Greeting has been recorded
and is available.
Notifies you that your Agent Greeting is being played.
Indicates the Queued Calls feature is active and you
have calls in the queue.
Indicates that the VU Stats feature is active.
Use the feature arrows to move left or right between
feature settings, for example, to select a Greeting type
when establishing an Agent Greeting.
Call Center work icons
May 2011 15