DirecTV HD DVR Receivers User Manual page 94

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FREQUENTLY ASKED QUESTIONS
Solution:
If your receiver won't turn on, the problem may be with the receiver itself, or with the remote control. Please try the following:
To Check the Receiver:
Verify the detachable power cord is plugged into the back of the DIRECTV
Check the outlet or power strip to make sure it is "live" by plugging in something else.
Try plugging receiver into a different wall outlet.
Make sure the outlet is not controlled by a wall switch.
Unplug receiver for five minutes, and then plug it in again.
If your receiver is plugged into a power strip, check the power strip and reset by pressing its reset button. Make sure
receiver is plugged into a power strip outlet that has continuous power. Some power strips have energy saving ports that
only operate when a device is plug in and powered on.
To Check the Remote:
Press the power button on the front panel. If the receiver turns on, issue is with remote.
Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or
press POWER button on the front panel of the receiver.
Make sure remote batteries have sufficient charge. Green light should be solid green when the PWR button on remote is
pressed. If the light blinks several times slowly, replace the batteries. If there is no light, make sure batteries are inserted
with the positive and negative ends in the proper directions. Otherwise replace batteries.
Make sure nothing is blocking the IR sensor on the on the receiver. Remote must be pointed at receiver, unless it is capable
of RF and had been set up as RF.
94
Receiver and the wall outlet.
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